Objective

Globally, the use of digital solutions in midwifery care, parental information, and antenatal classes is increasing. However, research on how these digital solutions function for mothers has not kept pace. Therefore, the aim of this study was to describe expectant and new mothers’ experiences from digital midwifery care and information during pregnancy and postpartum.

Methods

This is a Swedish study with a qualitative method and an inductive approach. Twelve expectant and new mothers were individually interviewed, and data was analysed using thematic analysis.

Results

The results are presented in one overall theme: An ongoing Negotiation between digital and physical midwifery care is required to promote engagement and address needs, and three themes: A complement that creates flexibility but request balance; Enable participation and inclusion of partners, and The needs of being seen and heard are met to various extends.

Conclusion

While the flexibility offered through digital midwifery care and parental information is beneficial and facilitates convenience for mothers, digital midwifery care is not entirely interchangeable with physical midwifery care, including antenatal classes. An ongoing negotiation between digital and physical midwifery care is essential to achieve balanced midwifery care that addresses the unique, individual needs of mothers throughout different stages during pregnancy and postpartum.