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Den kommunikativa organisationen: ur ett medarbetarperspektiv
University of Borås, Faculty of Librarianship, Information, Education and IT.
2023 (Swedish)Independent thesis Advanced level (degree of Master (One Year)), 15 credits / 22,5 HE creditsStudent thesisAlternative title
The communicative organization : from a co-workers’ view (English)
Abstract [en]

This is a qualitative survey study that examines co-workers’ experiences of Information management within a Swedish authority. Previous research claims that co-workers' perceptions of Information management have not been studied and there is an understanding in science that there is a lack of studies from co-workers’ point of view in this field. The purpose of the study is to contribute with knowledge regarding how communication is experienced by co-workers regarding their own participation within Information management processes. Theories on which this study is based are within communication research and information science with the assumption that knowledge is a human activity and that employees are both carriers of and practitioners of knowledge, communication and learning processes. A survey with questions concerning communication, knowledge, sustainability, and digitalization within the Swedish Transport Administration was conducted and analyzed through a qualitative thematic analysis and put in relation to the communicative organization model and knowledge sharing processes. The result showed that the co- workers perceived the internal information and communication similarly and that they were well aware of the organization’s visions and values. There were a weakness in the internal information processes and in the understanding of the sustainability roles for the individual co-worker. Conclusions were drawn that the studied respondents in the population have a good foundation for becoming a communicative organization regarding the correlation to previous research. Further research could concern different units within the organization as well as other authorities to make comparisons with the different areas of activity.

Place, publisher, year, edition, pages
2023.
Keywords [sv]
informationshantering, information management, kommunikation, kunskapshantering, medarbetare, myndighet, co-worker
National Category
Information Studies
Identifiers
URN: urn:nbn:se:hb:diva-29842OAI: oai:DiVA.org:hb-29842DiVA, id: diva2:1759975
Available from: 2023-06-01 Created: 2023-05-29 Last updated: 2025-09-24Bibliographically approved

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CiteExportLink to record
Permanent link

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Citation style
  • harvard-cite-them-right
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
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  • asciidoc
  • rtf