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Intimt på allvar?: en kvalitativ text- och bildanalys av den digitaliserade konkurrensen
University of Borås, Faculty of Textiles, Engineering and Business.
University of Borås, Faculty of Textiles, Engineering and Business.
University of Borås, Faculty of Textiles, Engineering and Business.
2022 (Swedish)Independent thesis Basic level (degree of Bachelor), 180 HE creditsStudent thesisAlternative title
Intimate in earnest? (English)
Abstract [sv]

Den ökade digitaliseringen har bidragit till en förändrad konkurrenskraft vilket har gjort det svårare för företag att uppnå unika fördelar och differentiering gentemot konkurrenterna. Den hårdnande konkurrensen har ökat kraven på företags sätt att tillmötesgå konsumenternas efterfrågan, behov samt utvecklandet av långsiktig lojalitet. Därmed har det blivit allt viktigare för företag att leverera ett högt kundvärde och något mer än enbart en produkt. Studien syftar till att skapa en ökad förståelse i hur företag uppnår differentiering samt konkurrensfördelar inom den digitaliserade konkurrensen. En kvalitativ forskningsmetod genomförs för att samla in text- och bildmaterial från Instagram samt hemsidor från fyra företag inom intimhygien-branschen. Det insamlade materialet har analyserats och jämförts som i sin tur lett fram till vilka marknadsstrategier företagen använder sig av för att uppnå digitaliserad konkurrenskraft. Av studiens resultat visade det sig att företagen använder följande dimensioner i sin marknadsföring; Etik och sociala normer, Ekologisk hållbarhet samt Tonalitet för att uppnå konkurrensfördelar inom den digitaliserade marknaden. 

Abstract [en]

The increased digitalisation has contributed to a changed competitiveness, which has made it more difficult for companies to achieve unique advantages and differentiate themselves from competitors. The intensifying competition has simplified companies' ways of meeting consumer demand, needs and achieving long-term loyalty. As a result, it has become increasingly important to deliver a higher value for customers and offer something more than just one product. The study aims to achieve an increased understanding of how companies achieve differentiation and competitive advantages in the digitized competition. A qualitative research method has been carried out by collecting text- and image-material from four companies in the intimate hygiene industry and their Instagram and websites. The collected material has been analyzed and compared, which in turn has led to the market strategies that companies use to achieve digitized competitiveness. The results of the study showed that companies use the following dimensions in their marketing; Ethics and social norms, Ecological sustainability and Tonality to achieve competitive advantages in the digitized market.

Place, publisher, year, edition, pages
2022.
Keywords [en]
Competition, customer value, differentiation, digitization, ecological sustainability, ethics, marketing, stereotypes, tonality
Keywords [sv]
Differentiering, digitalisering, etik, ekologisk hållbarhet, stereotyper, konkurrens, kundvärde, marknadsföring, tonalitet.
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hb:diva-28204OAI: oai:DiVA.org:hb-28204DiVA, id: diva2:1681003
Subject / course
Business Administration
Supervisors
Examiners
Available from: 2022-07-05 Created: 2022-07-05 Last updated: 2025-09-24Bibliographically approved

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VT2022KF15(5746 kB)116 downloads
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Type fulltextMimetype application/pdf

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CiteExportLink to record
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Citation style
  • harvard-cite-them-right
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  • ieee
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Language
  • de-DE
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  • Other locale
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Output format
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