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Digitala tjänster för äldre under coronapandemin: en studie om de svenska folkbiblioteken
University of Borås, Faculty of Librarianship, Information, Education and IT.
2021 (Swedish)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesisAlternative title
Digital services for the elderly during the corona pandemic : a study of the Swedish public libraries (English)
Abstract [en]

Public libraries play a crucial role in bridging what is often referred to as the digital divide. The term denotes the phenomenon where individuals are excluded from parts of society as a result of not being able to interact with digital resources. Previous research has shown that senior citizens are at high risk of being digitally excluded. Therefore, this study seeks to investigate how Swedish public libraries cope with the mission of promoting digital participation among elderly, at a time where most parts of society has moved online due to the global outbreak of the covid-19 virus. The study considers 259 responses from a survey, directed towards library staff around the country. The results paint a broad picture of the efforts being made, showing that public libraries work extensively to support the use of digital resources among elderly during the covid19 pandemic. On the other hand, the empirical data also suggest that some of the changes in library service compelled by the pandemic, might further aggravate the difficulties encountered by elderly users in their digital practices. In addition, rural libraries may suffer from insufficient funding, leading to local differences in the digital services provided by Swedish libraries. Further research is needed to examine how changes in library services during the pandemic can be understood from the perspective of the user. 

Place, publisher, year, edition, pages
2021.
Keywords [sv]
Folkbibliotek, äldre, digitalt innanförskap, digitalt utanförskap, digital delaktighet, covid-19, pandemi
National Category
Information Studies
Identifiers
URN: urn:nbn:se:hb:diva-26366OAI: oai:DiVA.org:hb-26366DiVA, id: diva2:1593124
Available from: 2021-09-10 Created: 2021-09-10 Last updated: 2025-09-24Bibliographically approved

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CiteExportLink to record
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Citation style
  • harvard-cite-them-right
  • apa
  • ieee
  • modern-language-association-8th-edition
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  • Other style
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Language
  • de-DE
  • en-GB
  • en-US
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  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
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Output format
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  • text
  • asciidoc
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