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Chefsrollen mitt i organisationen: En kvalitativ studie av mellanchefens roll och hur relationer till andra chefer i organisationen påverkar upplevelsen av mellanchefsrollen.
University of Borås, Faculty of Textiles, Engineering and Business.
University of Borås, Faculty of Textiles, Engineering and Business.
2021 (Swedish)Independent thesis Advanced level (degree of Master (One Year)), 240 HE creditsStudent thesisAlternative title
The manager role in the middle of the organization : A qualitative study of the middle manager’s role and how the relationships with other managers in the organisation affects the experience of the role as a middle manager. (English)
Abstract [sv]

I den här studien undersöks mellanchefsrollen i mitten av organisationen och hur mellanchefer själva upplever chefsrollen. Dessutom studeras mellanchefens relationer till andra chefer inom samma organisation. Syftet med den här studien är att undersöka hur mellanchefens relationer till andra chefer påverkar upplevelsen av mellanchefsrollen i svenska medelstora organisationer. Vidare ska det här bidra med en förståelse för om relationen chef-till-chef är väsentlig för hur problematisk chefsrollen upplevs vara i mitten av organisationen. I inledningen ges en bakgrund för ämnet och vad som tidigare har studerats av andra forskare inom ramarna för mellanchefens roll och relationer inom organisationer. Den teoretiska referensramen är sedan uppbyggd av teori som har ställts i förhållande till det empiriska resultatet. Referensramen består av forskning som behandlar rollteori, mellanchefens roll, relationer inom organisationer och teori om ledares relationer till medarbetare. Utifrån den teoretiska referensramen har ämnen och begrepp identifierats, vilka utgör en central del och en röd tråd genom studien. Det här på grund av att bidra med en empiri som noggrant har granskats, jämförts och analyserats. Studiens metod för att skapa en tydlig och transparent empiri var genom att använda 11 semistrukturerade intervjuer tillsammans med mellanchefer inom olika organisationer och branscher i Sverige. Valet av en kvalitativ studie innebär att det närmare gör det möjligt att studera upplevelser, förståelser och erfarenheter från mellanchefer, vilket kan bidra till att besvara vårt syfte och frågeställning. Dessutom utgår studien från en abduktiv ansats 

Utifrån studiens resultat kan vi observera att mellanchefer upplever sin chefsroll som en frihet inom organisationens ramar. Det upplevs inte oförenliga krav på så vis att de påverkar mellanchefen så negativt att de inte förmå arbeta i chefsrollen. Dessutom finner vi i resultatet att det uppstår jobbiga perioder, men inget som mellancheferna inte klarar av. Den klassiska konflikten mellan operativ och strategisk nivå kan ge mellanchefen en känsla av att vara klämd beroende på situation, men inte alltid. Däremot finner vi att goda relationer till andra chefer runt omkring underlättar mellanchefens arbete, enligt dem själva och därmed upplevelsen av rollen i mitten. Dessutom är stöd, kommunikation samt tillit viktigt att främja gentemot andra chefer inom organisationen för att mellanchefen ska trivas i sin chefsroll. Relationerna till andra chefer är för majoriteten av mellancheferna i studien avgörande för att trivas i rollen. Således identifierar vi dessa relationer som väsentliga för mellanchefens upplevelse av chefsrollen. Uppsatsens är skriven på svenska. 

Abstract [en]

This study examines the middle manager role in the middle of the organization and how middle managers themselves experience the manager role. In addition, the middle manager's relationships with other managers within the same organization are studied. The purpose of this study is to investigate how middle managers relationships with other managers can affect how the role is experienced in Swedish medium-sized organizations. Furthermore, this should contribute with an understanding of whether the manager-to-manager relationship is essential for how problematic the managerial role is perceived to be in the middle of the organization. 

The introduction provides a background for the subject and what has previously been studied by other researchers within the framework of the middle manager's role and relationships within organizations. The theoretical frame of reference is then built up by theory that has been set in relation to the empirical result. It consists of research that deals with role theory, the role of the middle manager, relationships within organizations and theory of leaders' relationships with employees. Based on the theory,, topics and concepts have been identified, which form a central part and a common thread throughout the study. This is done to contribute to the empirical report which is carefully reviewed, compared and analyzed. The study's method, which aims to create clear and transparent empirical data, was done by using 11 semi-structured interviews held with middle managers in various organizations and industries in Sweden. The choice of a qualitative study means that it makes it possible to study experiences, understandings and experiences from middle managers in more detail, which can help to answer the study's purpose. In addition, the study is based on an abductive approach. 

Based on the results of the study, we can observe that middle managers experience their managerial role as a freedom within the organization's framework. There are no experiences of incompatible requirements that affect the middle manager so negatively that they do not have the strength to work in the managerial role. In addition, we find that there are difficult periods, but nothing that the middle managers can not handle. The classic conflict between operational and strategic level can give the middle manager a sense of being pinched depending on the situation, but not always. On the other hand, we find that good relations with other managers facilitate the middle manager's work according to themselves and thus the experience of the role. In addition, support, communication and trust are important to show towards other managers within the organization for the middle manager to thrive in their managerial role. The relationships with other managers are crucial for the majority of the middle managers in the study in order to thrive in the role of middle manager. Thus, we identify these relationships as essential to the middle manager's experience of the managerial role. The study is written in swedish. 

Place, publisher, year, edition, pages
2021.
Keywords [en]
Middle manager, Middle manager role, Role theory, Relationships, Workplace
Keywords [sv]
Mellanchef, Mellanchefsrollen, Rollteori, Relationer, Arbetsplats.
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hb:diva-25729OAI: oai:DiVA.org:hb-25729DiVA, id: diva2:1577388
Subject / course
Företagsekonomi - Civilekonom
Supervisors
Examiners
Available from: 2021-07-02 Created: 2021-07-02 Last updated: 2025-09-24Bibliographically approved

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