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Upplevelseköpet: En användbarhetsstudie av mobila Augmented Reality applikationer inom möbelhandeln
University of Borås, Faculty of Librarianship, Information, Education and IT.
2020 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
The experience purchase : A usability study of mobile Augmented Reality applications in the furniture trade (English)
Abstract [en]

New technological innovations and solutions create new buying patterns and new opportunities for companies to showcase and communicate their products. Research shows that digital and interactive product experiences in retail increase the consumer experience as technology influences the perception of products and willingness to buy. Augmented Reality (AR) improves the quality of the user experience by digitizing experiences and products in new dynamic and innovative ways that include the user's real environment. The mobile AR- applications IKEA Place and Ethan Allen inHome are designed to visualize furniture and home decor in the user's own home environment. In order to understand and explore how users perceive the interface and usability of the AR-applications, a usability study has been performed linking the results to accepted design principles in information architecture with focus on usability and user experience. Results from the tests, interviews and survey shows that the content, the placement and the amount of information plays an important role in user experience and usability. The findings also indicates that without a clear user context, the application loses its purpose, however well-designed the interface is. In order to be usable, the applications must create some kind of added value that is perceivable to the user. The overall studie has resulted in new empirical material regarding user research and opened up for a broader understanding as to how users experience and accepts mobile AR-applications within the trade. 

Place, publisher, year, edition, pages
2020.
Keywords [sv]
Augmented Reality, mobilapplikation, användbarhet, användarupplevelse, produktvisualisering, interaktion, design, möbler
National Category
Information Studies
Identifiers
URN: urn:nbn:se:hb:diva-23715OAI: oai:DiVA.org:hb-23715DiVA, id: diva2:1460048
Available from: 2020-09-16 Created: 2020-08-21 Last updated: 2025-09-24Bibliographically approved

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Type fulltextMimetype application/pdf

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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • harvard-cite-them-right
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf