This study illustrates, describes and explains the complexity that is included in the information situation for parents of children with disabilities. The main issues are: What does the parents information seeking processes look like? How do the parents experience their information situation, related to the child? How can the information behaviour and the different experiences be understood, seen from a psychological perspective? The empirical material consists of qualitative interviews with six different sets of parents of children with disabilities. The results show that the information needs often deal with questions about medicine, rights to different aids from the society and information that gives the parents a sort of context in their situation, i.e. politically and in the society overall. The informal sources are very significant for the parents. Several barriers are noted in the information process. One example of this is that the information needed often is so specific that the parent must search in several different sources. Another example is the aspect of power related to the parents’ contacts with persons in authority and persons in the medical attendance. The variation in conceptions of the parents’ information situation, experienced by themselves, is described in four different categories of descriptions, developed out of a phenomenographic approach: 1) engagement that gives the parent insights; 2) anxiety and powerlessness; 3) with acceptance and without dramatization; 4) a never ending struggle. The four conceptions are presented in a model, which in a third analysis is explained from a psychological perspective.