Overcoming intercultural communication barriers: Organisational Culture and Organisational Learning within a Swedish Textile Company
2014 (English)Independent thesis Advanced level (degree of Master (Two Years))
Student thesisAlternative title
Overcoming intercultural communication barriers : Organisational Culture and Organisational Learning within a Swedish Textile Company (English)
Abstract [en]
This thesis attempts to discover what actions are necessary to mitigate these problems within textile companies. Theories on organisational culture, organisational learning, and international management, were addressed in relation to intercultural communication. Using an exemplifying case of one single person within Eton AB, a case study research design was conducted. The data was collected through a qualitative research strategy and method, using self-completion/self-administrative questionnaires, and analysed using grounded theory. The general result of the thesis indicates that few communication errors between Eton AB and the participant exist. Therefore this interrelation can be seen as a positive example of intercultural communication within a textile company. In this context, it was the authors’ intention to identify the influence organisational culture and organisational learning have on intercultural communication. Certain aspects within an organisational culture are of importance to create a better integration of employees, hence influence intercultural relations positively. Organisational learning, likewise, has a positive impact, since it contributes to the creation of a better environment for integration. This thesis concludes with generalised measures which can be seen as a guideline and as first steps for textile companies in order to reduce intercultural communication errors.
Place, publisher, year, edition, pages
University of Borås/Swedish School of Textiles , 2014.
Series
Masteruppsats ; 2014.16.03
Keywords [en]
intercultural communication, language barriers, preconception, organisational culture, international management, organisational learning
National Category
Economics and Business
Identifiers
URN: urn:nbn:se:hb:diva-18004Local ID: 2320/14069OAI: oai:DiVA.org:hb-18004DiVA, id: diva2:1309917
Note
Program: Textile Management,textile value chain management
2019-04-302019-04-302025-09-24