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The balancing act of public service spaces: understanding service ecosystems and advancing the public service logic
University of Borås, Faculty of Textiles, Engineering and Business. University of Borås, Faculty of Caring Science, Work Life and Social Welfare. University of Borås.ORCID iD: 0009-0009-2935-3348
University of Borås, Faculty of Caring Science, Work Life and Social Welfare.ORCID iD: 0000-0001-8831-9013
Chalmers University of Technology.
2026 (English)In: Public Management Review, ISSN 1471-9037, E-ISSN 1471-9045Article in journal (Refereed) Epub ahead of print
Abstract [en]

This article advances Public Service Logic (PSL) by examining how spaces are constructed and navigated within service ecosystems. In this study, ‘space’ is understood as the relational configurations through which actors coordinate, negotiate, and enable action. Based on a study of three citizen-led cross-sector support centres for cancer patients in Sweden, the findings show that the centres address unmet needs, facilitate collaboration, and navigate boundary issues with traditional patient associations. By integrating a spatial perspective into PSL, the study introduces the concept of Public Service Space to explain how cross-sector collaborations sustain service ecosystems through relational arrangements, enabling welfare provision.

Place, publisher, year, edition, pages
Routledge, 2026.
Keywords [en]
collaboration, space theory, public service logic, service ecosystem
National Category
Business Administration
Research subject
The Human Perspective in Care
Identifiers
URN: urn:nbn:se:hb:diva-36001DOI: 10.1080/14719037.2026.2710762ISI: 001837083700001Scopus ID: 2-s2.0-105046392196OAI: oai:DiVA.org:hb-36001DiVA, id: diva2:2090799
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University of BoråsAvailable from: 2026-08-10 Created: 2026-08-10 Last updated: 2026-08-14Bibliographically approved

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Hellgren, Hanna JacquelineEriksson, Erik

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2728293031323332 of 33
CiteExportLink to record
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Output format
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