CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • harvard-cite-them-right
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
A study of the planning and documentation practices regarding programme activity in public libraries in the Gothenburg region
University of Borås, Faculty of Librarianship, Information, Education and IT.
2026 (English)Independent thesis Advanced level (degree of Master (Two Years)), 20 credits / 30 HE creditsStudent thesisAlternative title
En studie av planerings- och dokumentationspraktiker gällande programverksamhet på folkbibliotek i Göteborgsregionen (Swedish)
Abstract [en]

This master's thesis examines the planning and documentation practices of programme activity in Gothenburg's public libraries. It employs an analytical distinction between visible programme (public events) and the underlying programming activity (professional work processes) to investigate the often-invisible labour required to sustain library services. The study addresses a research gap regarding how tacit and experience-based knowledge is mobilized, developed, and stabilized within library organisations. The research adopts an interpretivist orientation and analyses eight semi-structured interviews with librarians in diverse roles across the Gothenburg region. The analysis is informed by practice theory, the SECI model, and institutional perspectives on organisational learning and documentation. The findings identify a spectrum of practice configurations, ranging from individualized systems where knowledge is person-dependent to more integrated systems where documentation supports knowledge transformation. A central finding is a paradox of internal knowledge management: despite being institutions dedicated to managing information, libraries face significant structural challenges in managing and codifying their own internal expertise. Documentation practices are often selective and uneven, frequently prioritizing quantitative figures for external accountability over the qualitative experiential insights needed for institutional memory. As a result, knowledge sharing remains heavily reliant on collegial dialogue and individual staff members, creating risks of knowledge loss during staff turnover. The study concludes that programming activity must be recognized as a substantive form of professional labour requiring dedicated infrastructural support and deliberate knowledge management strategies.

Place, publisher, year, edition, pages
2026.
Keywords [en]
Programme activities, Programme planning, Programme documentation, Knowledge Management, Organisational learning, Practice theory, Tacit knowledge, Public libraries
National Category
Information Studies
Identifiers
URN: urn:nbn:se:hb:diva-35926OAI: oai:DiVA.org:hb-35926DiVA, id: diva2:2087043
Subject / course
Library and Information Science
Available from: 2026-07-27 Created: 2026-07-17 Last updated: 2026-07-27Bibliographically approved

Open Access in DiVA

A study of the planning Kalra(1231 kB)26 downloads
File information
File name FULLTEXT01.pdfFile size 1231 kBChecksum SHA-512
e597a05e40b7a6bab2c4470345e6dc18cfffbfb042c0a0170b79eeba25ec564885f53db33af8e798fdb3edc00101f1e48ee25557bc86190acd2dc4a7313afc3f
Type fulltextMimetype application/pdf

By organisation
Faculty of Librarianship, Information, Education and IT
Information Studies

Search outside of DiVA

GoogleGoogle Scholar
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available

urn-nbn

Altmetric score

urn-nbn
Total: 296 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • harvard-cite-them-right
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf