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  • 1.
    Albinsson, Lars
    University of Borås, School of Business and IT.
    Citizens´ services: Nordic and Baltic research needs2009Report (Other academic)
    Abstract [en]

    What are the key issues in citizen-centric service development that research should address? People engaged in the development of services for citizens, both public and private, in six countries – Iceland, Sweden, Lithuania, Norway, Estonia and Latvia – have participated in half-day workshops during 2008-2009 to discuss the challenges research projects should take on, which output is needed and how to conduct them in order to better help service developers. This work has been a key part of the project “Citizens’ services – Turning Public Private outside in”. In general, the situation in the six countries is very similar and key findings include: • The need to improve cross- and inter-organizational service development. There are too many “silos”. • The need to better engage citizens in service design, to increase the use and effectiveness of services. • The need for more collaborative research projects with researchers, and public and private service developers in an action-oriented and experimental mode.

  • 2.
    Albinsson, Lars
    University of Borås, School of Business and IT.
    Det som inte går att ta på2010In: Intangible Artifacts - Handbok för samhällsutvecklare, Vol. 1, no 1, p. 4-5Article in journal (Other (popular science, discussion, etc.))
    Abstract [sv]

    Introduktion till området design av "intangible artifacts"

  • 3.
    Albinsson, Lars
    University of Borås, School of Business and IT.
    Framtidens stad formas med hjälp av berättelser2010In: Intangible Artifacts - Handbok för samhällsutvecklare, Vol. 1, no 1, p. 6-9Article in journal (Other (popular science, discussion, etc.))
    Abstract [sv]

    Beskrivning av co-design processen för att flytta Malmberget i projekt Nya Gällivare

  • 4.
    Albinsson, Lars
    University of Borås, School of Business and IT.
    Från City-Move Interdesign till Nya Gällivare2009In: Om att flytta en stad, SVID , 2009, p. 77-79Chapter in book (Other academic)
    Abstract [sv]

    Beskriving av starten av projekt Nya Gällivare, som skall planera Gällivare och Malmberget för gruvans expansion in i samhället

  • 5.
    Albinsson, Lars
    et al.
    University of Borås, School of Business and IT.
    Curtin, Gregory
    Forsgren, Olov
    University of Borås, School of Business and IT.
    Wall, Maria
    Creating and Sustaining Successful Knowledge Management in Purposeful Communities2007Conference paper (Refereed)
  • 6.
    Albinsson, Lars
    et al.
    University of Borås, School of Business and IT.
    Curtin, Gregory
    Forsgren, Olov
    University of Borås, School of Business and IT.
    Wall, Maria
    Creating and sustaining successful knowledge management in purposeful communities: summary of key experiences from pioneers2008In: Systems research and behavioral science, ISSN 1092-7026, E-ISSN 1099-1743, Vol. 25, no 5, p. 615-626Article in journal (Refereed)
    Abstract [en]

    Based on research organized as a number of workshops, case studies and interviews with experienced practitioners as well as academics, we present in this report the most important findings on how to create and sustain successful knowledge management in a community environment. The cases, workshops and interviews deal specifically with the Microsoft Solutions Sharing Network (SSN) program, but the findings, conclusions and preliminary recommendations can be applied more generally to the development of any knowledge management community. A key conclusion is that the bulk of efforts toward creating successful knowledge management communities focus oil less technical, or softer aspects like leadership, culture, social settings and value of participation. However, these are essential, but not sufficient, ingredients for success. Technical issues, issues regarding development and customization of the tools used to facilitate knowledge management (for example, the SSN web portal), and emerging legal issues surrounding the sharing of intellectual property UP) may be perceived as somewhat less important to the participants, but are nevertheless key factors in the long term success of these communities. It is also concluded that the foundation for successful collaboration is primarily laid in the initial phases of community development. A community must make a positive impression oil its participants from the very beginning because most people will not give it a second chance. In this report we have highlighted three important areas to consider when establishing portals for knowledge management: Leadership, Purpose and Process/Infrastructure. A leadership with high credibility in the subject is needed to lead the participants in the right direction, manage the cultural processes and to make sure that relevant content can be found. Initially it is the content that brings people to a specific community. Thus, there has to be some common purpose that not only needs to be in congruence with the professional role of the participants but also be inspiring for them as well. Additionally, the community should have some sort of process that the participants can understand and suits the way they would like to interact. Face-to-face meetings and networking activities create trust which is important to get the process started. Language, IT platform, support and rules governing the contribution, creation and sharing of 'knowledge' for the community are other concerns that need to be considered within the process. Copyright (c) 2009 John Wiley & Sons, Ltd.

  • 7.
    Albinsson, Lars
    et al.
    University of Borås, School of Business and IT.
    Curtin, Gregory
    Forsgren, Olov
    University of Borås, School of Business and IT.
    Wall, Maria
    The community Triangle- Success factors for leading Purposeful communities2007Conference paper (Refereed)
  • 8.
    Albinsson, Lars
    et al.
    University of Borås, School of Business and IT.
    Forsgren, Olov
    University of Borås, School of Business and IT.
    Co-Design: An approach to border crossing, Network broadband Innovation2008Report (Other academic)
  • 9.
    Albinsson, Lars
    et al.
    University of Borås, School of Business and IT.
    Forsgren, Olov
    University of Borås, School of Business and IT.
    Lind, Mikael
    University of Borås, School of Business and IT.
    Towards a Co-Design Approach for Open Innovation2008Conference paper (Other academic)
  • 10.
    Albinsson, Lars
    et al.
    University of Borås, School of Business and IT.
    Lind, Mikael
    University of Borås, School of Business and IT.
    Forsgren, Olov
    University of Borås, School of Business and IT.
    Co-Design: An approach to border crossing, Network Innovation2007In: Expanding the Knowledge Economy: Issues, Applications, Case Studies. Volume 4, Part 1. / [ed] Paul Cunningham, Miriam Cunningham, IOS Press , 2007, p. 977-983Chapter in book (Other academic)
  • 11.
    Albinsson, Lars
    et al.
    University of Borås, School of Business and IT.
    Lind, Mikael
    University of Borås, School of Business and IT.
    Forsgren, Olov
    University of Borås, School of Business and IT.
    Ozan, Håkan
    Turning the Internet Around: e-Me: The Students Ideal e-Service2006Conference paper (Refereed)
    Abstract [en]

    Today students, as many other groups of citizens, are offered, indeed required to use, a rapidly increasing number of e-Services. They range from school and course sites to interactions with authorities as well as companies offering student discounts. This paper reports on a pioneering project in Sweden with a radical approach to this, namely to issue the student with a electronic assistant, an e-Me, that schools, authorities and companies are required to address when interacting with the student. A larger number of students and partners, universities, companies and authorities, have been engaged in the design of such an e-Me. It might be thought of as turning the internet around – rather than having students keep track of sites, they will have to come to the students and interact with them in the way specified by them.

  • 12.
    Forsgren, Olov
    et al.
    University of Borås, School of Business and IT.
    Albinsson, Lars
    University of Borås, School of Business and IT.
    The community Triangle2008Report (Other academic)
  • 13.
    Hedman, Jonas
    et al.
    University of Borås, School of Business and IT.
    Lind, Mikael
    University of Borås, School of Business and IT.
    Forsgren, Olov
    University of Borås, School of Business and IT.
    Albinsson, Lars
    University of Borås, School of Business and IT.
    Business Models for Public Private Partnership: The 3PBM framework2008Conference paper (Refereed)
  • 14.
    Lind, Mikael
    et al.
    University of Borås, School of Business and IT.
    Albinsson, Lars
    University of Borås, School of Business and IT.
    Forsgren, Olov
    University of Borås, School of Business and IT.
    Hedman, Jonas
    University of Borås, School of Business and IT.
    Integrated Development, Use and Learning in a Co-design Setting: Experiences from the Incremental Deployment of e-Me2007In: Expanding the Knowledge Economy: Issues, Applications, Case Studies. Volume 4, Part 1. / [ed] Paul Cunningham, Miriam Cunningham, IOS Press , 2007, p. 773-780Chapter in book (Other academic)
  • 15.
    Lind, Mikael
    et al.
    University of Borås, School of Business and IT.
    Forsgren, Olov
    University of Borås, School of Business and IT.
    Salomonson, Nicklas
    University of Borås, School of Business and IT.
    Albinsson, Lars
    University of Borås, School of Business and IT.
    The e-Co Model: Citizens´Driving E-service Quality2007In: Proceedings of the 51st Annual Conference (The International Society for the Systems Sciences) – Integrated Systems Scieces: Systems thinking, Modeling and Practice. / [ed] Jennifer Wilby, Tokyo Institute of Technology, Tokyo, Japan , 2007Conference paper (Refereed)
  • 16. Siösteen-Thiel, Madeleine
    et al.
    Albinsson, Lars
    University of Borås, School of Business and IT.
    Innovation and research in public e-services and administrations2007In: Beyond e-Government & eDemocracy - A Global Perspective / [ed] Alan Shark, Toporkoff Sylviane, Public Technology Institute & ITEMS International , 2007Chapter in book (Other academic)
1 - 16 of 16
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