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  • 1.
    Albinsson, Lars
    et al.
    University of Borås, School of Business and IT.
    Forsgren, Olov
    University of Borås, School of Business and IT.
    Lind, Mikael
    University of Borås, School of Business and IT.
    Towards a Co-Design Approach for Open Innovation2008Conference paper (Other academic)
  • 2.
    Albinsson, Lars
    et al.
    University of Borås, School of Business and IT.
    Lind, Mikael
    University of Borås, School of Business and IT.
    Forsgren, Olov
    University of Borås, School of Business and IT.
    Co-Design: An approach to border crossing, Network Innovation2007In: Expanding the Knowledge Economy: Issues, Applications, Case Studies. Volume 4, Part 1. / [ed] Paul Cunningham, Miriam Cunningham, IOS Press , 2007, p. 977-983Chapter in book (Other academic)
  • 3.
    Albinsson, Lars
    et al.
    University of Borås, School of Business and IT.
    Lind, Mikael
    University of Borås, School of Business and IT.
    Forsgren, Olov
    University of Borås, School of Business and IT.
    Ozan, Håkan
    Turning the Internet Around: e-Me: The Students Ideal e-Service2006Conference paper (Refereed)
    Abstract [en]

    Today students, as many other groups of citizens, are offered, indeed required to use, a rapidly increasing number of e-Services. They range from school and course sites to interactions with authorities as well as companies offering student discounts. This paper reports on a pioneering project in Sweden with a radical approach to this, namely to issue the student with a electronic assistant, an e-Me, that schools, authorities and companies are required to address when interacting with the student. A larger number of students and partners, universities, companies and authorities, have been engaged in the design of such an e-Me. It might be thought of as turning the internet around – rather than having students keep track of sites, they will have to come to the students and interact with them in the way specified by them.

  • 4.
    Alm, Håkan
    et al.
    University of Borås, School of Business and IT.
    Lind, Mikael
    University of Borås, School of Business and IT.
    Salomonson, Nicklas
    University of Borås, School of Business and IT.
    Brems, Mikael
    Guth, Kerstin
    Karlsson, Pia
    Sundhäll, Ralf
    Metod för utveckling av medborgarkontakter i Marks kommun2008Report (Other academic)
  • 5. Andersson, Bo
    et al.
    Hedman, Jonas
    University of Borås, School of Business and IT.
    Lind, Mikael
    University of Borås, School of Business and IT.
    The Adoption of Advanced Mobile Services2007In: Expanding the Knowledge Economy: Issues, Applications, Case Studies. Volume 4, Part 1. / [ed] Paul Cunningham, Miriam Cunningham, IOS Press , 2007, p. 1508-1514Chapter in book (Other academic)
  • 6.
    Brorström, Björn
    et al.
    University of Borås, School of Business and IT.
    Forsgren, Olov
    University of Borås, School of Business and IT.
    Lind, Mikael
    University of Borås, School of Business and IT.
    Löfström, Mikael
    University of Borås, School of Business and IT.
    Doktorsutbildning för framtidens förvaltningsdoktorander: ett strategidokument från Högskolan i Borås2008Report (Other academic)
  • 7. Bukingham Shum, Simon
    et al.
    Lind, MikaelUniversity of Borås, School of Business and IT.Weigand, Simon
    Proceedings of the 2nd International Conference on the Pragmatic Web: Building Common Ground on the Web2007Collection (editor) (Other academic)
  • 8.
    Carlsson, Raul
    et al.
    University of Borås, School of Business and IT.
    Hjalmarsson, Anders
    University of Borås, School of Business and IT.
    Lind, Mikael
    University of Borås, School of Business and IT.
    Rudmark, Daniel
    University of Borås, School of Business and IT.
    Challenges when digital services for sustainable everyday travel is innovated2010Conference paper (Other academic)
    Abstract [en]

    In 2020 according to Traffic Authorities, if all car commuters shift from using cars one day a week to use public transport the green-house reduction goals in Western Sweden in relation to transport will be met. A shift from cars to public ways of transport means a step towards the objective eco-effectiveness (Watson et. al. 2010) as commuters actively change their behavior and consume lesser natural resources to achieve the same travel goal. It is also a step towards eco-equity. By using means of commuter transport functions and services with better environmental performance (such as bicycle or public transport systems like bus, tram or train) each commuter consumes less resources which leaves more resources for future generations, and if the systems are well-trimmed it may even be made to balance with nature’s regeneration capability of energy resources. We argue that it is the responsibility of IS researchers to investigate and evaluate how IS/IT may improve the environmental performance of the systems they work with, and in particular if IT/IS may serve as a persuasive force to stimulate shifts towards more eco-friendly alternatives of transportation. For example, we consider it our responsibility to investigate how IS/IT may increase the eco-efficiency of transportation assets when the volume of travelers of shared resources increases as a consequence of such a shift. People should be able to plan their trip in a way suitable for them as individuals while at the same time being supported to choose sustainable alternatives. In practice they should be able to base decisions regarding trips on information about the reliability of transport services and traffic, on the price, and on the environmental performance, provided to them via digital context based information services. In order to succeed in innovation of new digital services for sustainable travel a number of challenges must be prevailed. These challenges can be related to consumers, service and transport suppliers and governmental authorities in the public transport context.

  • 9.
    Cronholm, Stefan
    et al.
    University of Borås, School of Business and IT.
    Göbel, Hannes
    University of Borås, School of Business and IT.
    Haraldson, Sandra
    University of Borås, School of Business and IT.
    Lind, Mikael
    University of Borås, School of Business and IT.
    Salomonson, Nicklas
    University of Borås, School of Business and IT.
    Seigerroth, Ulf
    Collaborative practice: an action research approach to efficient ITSM2011Conference paper (Refereed)
    Abstract [en]

    This paper addresses collaborative research as an action research approach. Many times action research is described as embracing one research organisation and one business organisation. We are challenging this view by introducing the concept of collaborative practice. A collaborative practice can be seen as a cluster of local practices and researchers working together. In this way, a collaborative practice should enable joint learning between, and joint development efforts for, several business practices as well as contributing to general practice and the scientific body of knowledge. Based on a case study within efficient IT Service Management (ITSM), the concept of collaborative practice and its relation to other adjacent concepts (such as local practice, general practice and scientific body of knowledge) have been characterized. Our results should be viewed as preliminary since they are gathered from an ongoing project.

  • 10.
    Cronholm, Stefan
    et al.
    University of Borås, School of Business and IT.
    Göbel, Hannes
    University of Borås, School of Business and IT.
    Lind, Mikael
    University of Borås, School of Business and IT.
    Rudmark, Daniel
    University of Borås, School of Business and IT.
    The Need for Systems Development Capability in Design Science Research: Enabling Researcher-System Developer Collaboration2013In: Information Systems and E-Business Management, ISSN 1617-9846, E-ISSN 1617-9854, Vol. 11, no 3, p. 335-355Article in journal (Refereed)
    Abstract [en]

    Information systems as an artefact-oriented discipline require a strong interaction between researchers, developers and users regarding design of, development of, and the study of the use of digital artefacts in social settings. During recent years, performing research in a design science research spirit has gained increasing interest. In larger scale design research endeavours, access to systems development capabilities becomes necessary. Such a unit, InnovationLab, was established in 2006 in a university setting in Sweden. In this paper we are investigating the 5 years’ experience of running this InnovationLab. Our findings point to an innovation lab being valuable for research in general and especially for design science research. However, in order to balance the business of an innovation lab, it will be necessary to provide services for other stakeholders (such as administrative units, teachers, and students) as a means for developing systems development capability aimed at supporting researchers.

  • 11.
    Cronholm, Stefan
    et al.
    University of Borås, School of Business and IT.
    Göbel, Hannes
    University of Borås, School of Business and IT.
    Lind, Mikael
    University of Borås, School of Business and IT.
    Rudmark, Daniel
    University of Borås, School of Business and IT.
    The Need for Systems Development Capability in Design Science Research: Investigating the role of an Innovation Lab as part of the academy2010Conference paper (Other academic)
    Abstract [en]

    Information systems as an artefact-oriented discipline require a strong interaction between researches, developers and users regarding, design of, development of, and the study of the use of digital artefacts in social settings. During latter years performing research in a design science research spirit has gained increasing interest. In larger scale design research endeavours access to systems development capabilities becomes necessary. Such a unit, an InnovationLab, was established in 2006 in a university setting in Sweden. In this paper we are investigating the five years of experience from running this InnovationLab. Our findings point to an innovation lab being valuable for research in general and especially for design science research. However, in order to balance the business of an innovation lab it will be necessary to provide services for other stakeholders (such as administrative units, teachers, and students) as means for developing systems development capability aimed for supporting researchers.

  • 12.
    Cronholm, Stefan
    et al.
    University of Borås, School of Business and IT.
    Lind, Mikael
    University of Borås, School of Business and IT.
    Hjalmarsson, Anders
    University of Borås, School of Business and IT.
    Samverkan kring kompetensförsörjning: temporär arbetskraft som strategisk framgångsfaktor2010Report (Other academic)
    Abstract [sv]

    Projektets mål har varit att utveckla co-designbegreppet samt att identifiera nya innovativa samarbetsformer mellan inhyrare och uthyrare (bemanningsföretag) av temporär arbetskraft. Co-design har av flera forskare rapporterats som framgångsrikt Co-design kan ses som en multi- intressentmodell där intressenter stimuleras att tänka ”outside the box” för att hitta nya hållbara lösningar. Syftet är identifiera och diskutera relevanta perspektiv för att skapa en gemensam förståelse av både problemet och den mest tilltalande lösningen. Tillämpandet av co-design innebär en ständig växling mellan ett gemensamt skapande och en gemensam reflektion. Att uppnå en progression genom artikulering ses som viktigt. Vår analys av begreppet co-design har lett till att vi identifierat flera styrkor som är relaterade till innovationsprocessen, verksamhetsdesign, IT-design och samarbete. Vår analys har också identifierat ett antal brister. T ex är det oklart hur överenskommelser ska träffas när konflikterande perspektiv möts. En annan brist är att co-design är väl beskrivet som teori men behöver utvecklas som metod. Dvs, det är oklart hur ett konkret tillvägagångssättet ser ut. Vi har särskilt studerat och baserat resultat utifrån att användning av workshop som arbetsform i ett co-designperspektiv. Vi har genomfört en förstudie av ett co-design-projekt med ett flertal medverkande aktörer. Medverkande i projektet har varit inhyrare av arbetskraft, uthyrare av arbetskraft (tre bemanningsföretag), en facklig organisation samt forskare. De resultat som projektet tagit fram kan indelas i två huvudkategorier. Det ena huvudkategorin är ett tentativt resultat som handlar om workshops som en innovativ arbetsform. Den andra huvudkategorin handlar om förslag på samarbetsområden mellan inhyrare och bemanningsföretag. De identifierade områdena är både sådana som har en förbättringspotential och sådana som innebär helt nya samarbetsmöjligheter.

  • 13.
    Ekström, Karin M.
    et al.
    University of Borås, School of Business and IT.
    Hagberg, Johan
    University of Borås, School of Business and IT.
    Hjelmgren, Daniel
    University of Borås, School of Business and IT.
    Lind, Mikael
    University of Borås, School of Business and IT.
    Salomonson, Nicklas
    University of Borås, School of Business and IT.
    Fenomenet Ullared: en förstudie2010Report (Other academic)
    Abstract [sv]

    Fem områden har behandlats och avrapporteras i den rapport som nu föreligger. Den inleds med hur Gekås upprätthåller och utvecklar kundrelationer. Därefter följer ett kapitel om varför så många familjer väljer att åka till Ullared. Vad är det som förklarar att många väljer att förlägga helger och semesterdagar till Ullared? Det tredje kapitlet behandlar samspelet mellan produkter, människor och faciliteter i butiken. Den fråga som besvaras är varför det förefaller ”flyta” så väl. Digitaliseringens betydelse på Gekås och den digitala teknikens relation till den logik som gäller för verksamheten är nästa frågeställning. Rapporten avslutas med en beskrivning av problematiska servicemöten och hur frontpersonalen uppfattar och hanterar dessa. De fem kapitlen är var för sig intressanta läsningar. De ger tillsammans en spännande bild av vad Ullared och Gekås är och varför. Rapporten ger insikter, väcker frågor och är en utmärkt utgångspunkt för fortsatta studier av marknadsplatsers funktionssätt och vad som skapar kvalitet och utveckling.

  • 14.
    Eriksson, Owen
    et al.
    University of Borås, School of Business and IT.
    Lind, Mikael
    University of Borås, School of Business and IT.
    Goldkuhl, Göran
    Commitment Management in the Context of Parallel Business Transactions2007In: Systems, Signs & Actions, ISSN 1652-8719, E-ISSN 1652-8719, Vol. 3, no 1, p. 25-57Article in journal (Refereed)
    Abstract [en]

    In order to maintain market position, one of the critical issues facing companies is how they can improve their commitment management. In this paper, the concept of commitment management is used to understand how suppliers and customers create mutual commitments in business agreements, and how these commitments are fulfilled. In a number of empirical case studies, commitment management problems have been the direct consequence of deficiencies in the infrastructural support. One example of such lacking infrastructural support are IT systems intended to support this commitment management process. This is of particular interest in a context of commitments created in parallel business transactions that compete for the same delivery capacity. The aim of the paper is to describe, analyse and propose solutions to some of these problems. This paper proposes a necessary extension to a framework for business interaction between suppliers and customers. This extension is based on business action theory, workpractice theory and ideas from yield management.

  • 15.
    Forsgren, Olov
    et al.
    University of Borås, School of Business and IT.
    Hultén, Anders
    University of Borås, School of Business and IT.
    Lind, Mikael
    University of Borås, School of Business and IT.
    Salomonson, Nicklas
    University of Borås, School of Business and IT.
    Sundström, Malin
    University of Borås, School of Business and IT.
    Experiences from setting up an Internet Shopping Collaboratory2007In: Expanding the Knowledge Economy: Issues, Applications, Case Studies. Volume 4, Part 1. / [ed] Paul Cunningham, Miriam Cunningham, Amsterdam: IOS Press , 2007, p. 850-857Chapter in book (Refereed)
    Abstract [en]

    In today’s business there is a clear need to find innovative procedures regarding product- or service development where several stakeholders meet in the same arena. An unresolved quest, however, is how such an arena could be set up and which activities to perform. This paper describes experiences from establishing such an arena, called an Internet Shopping Collaboratory (ISC). The ISC assembled researchers, practitioners, consumers, and solution providers in refining ideas to new products aimed to a future e-market. The basic idea has been to apply a co-design approach. The paper outlines why the ISC project did not work and lessons that were learnt. In the paper we make equivalent comparisons from the characteristics of the evolving ISC to the Living Lab concept. A focus on content was found vital for getting the different stakeholders engaged in the collaboratory. The case described uses an ideal scenario technique and applies a co-design approach.

  • 16.
    Forsgren, Olov
    et al.
    University of Borås, School of Business and IT.
    Lind, Mikael
    University of Borås, School of Business and IT.
    E-Me a new infrastructure for citizen centric broadband services with focus on Co-design and Web 2.02008Report (Other academic)
  • 17.
    Giannakis, Stavroula
    et al.
    University of Borås, School of Business and IT.
    Salomonson, Nicklas
    University of Borås, School of Business and IT.
    Lind, Mikael
    University of Borås, School of Business and IT.
    Sundström, Malin
    University of Borås, School of Business and IT.
    Befintliga kundmöten mellan Göteborgs Energis kontaktcenter och kunder: hur sker möten idag?2008Report (Other academic)
  • 18.
    Giannakis, Stavroula
    et al.
    University of Borås, School of Business and IT.
    Salomonson, Nicklas
    University of Borås, School of Business and IT.
    Lind, Mikael
    University of Borås, School of Business and IT.
    Sundström, Malin
    University of Borås, School of Business and IT.
    Kundmöte 2015: befintliga kundmöten mellan Göteborg Energis kontaktcenter och kunder2008Report (Other academic)
  • 19. Goldkuhl, Göran
    et al.
    Lind, Mikael
    University of Borås, School of Business and IT.
    A Multi-Grounded Design Research Process2010Conference paper (Refereed)
    Abstract [en]

    There has been a growing interest in the philosophy and constituents of design research by a vast amount of IS-scholars. There are several unre- solved concerns and issues in design research (DR). Some examples are the outcomes of design research, the role of theorizing in DR, how to conduct eval- uation and validation, and the need for different grounding processes to gener- ate valid knowledge from design research endeavors. This paper describes a multi-grounded approach for design research; consisting of three types of grounding processes (theoretical, empirical and internal grounding). The pur- pose is to investigate DR-based design knowledge and its roles during design research and design practice. A key feature in this approach is the division be- tween the meta-design (within design research) producing abstract design knowledge and the empirical design practice producing situational knowledge and artefacts. The multi-grounding approach to design research will be illus- trated by the support of two design cases.

  • 20. Goldkuhl, Göran
    et al.
    Lind, Mikael
    University of Borås, School of Business and IT.
    Coordination and transformation in business processes:2008In: Business Process Management Journal, ISSN 1463-7154, E-ISSN 1758-4116, Vol. 14, no 6, p. 761-777Article in journal (Refereed)
  • 21. Goldkuhl, Göran
    et al.
    Lind, Mikael
    University of Borås, School of Business and IT.
    Grounding Business Interaction Models: Socio-Instrumental Pragmatism as a Theoretical Foundation2008In: Handbook of Ontologies for Business Interaction / [ed] Peter Rittgen, Hershey, PA: Idea Group , 2008, p. 69-86Chapter in book (Refereed)
  • 22.
    Hagberg, Johan
    et al.
    University of Borås, School of Business and IT.
    Haraldson, Sandra
    University of Borås, School of Business and IT.
    Lind, Mikael
    University of Borås, School of Business and IT.
    Long Tails and Lean Chains: Supply Chain Alternatives for e-Commerce2010Conference paper (Other academic)
    Abstract [en]

    E-commerce retail companies offer increasingly larger assortments and include products from a large number of suppliers without holding the goods in stock. Having the goods physically located at the supplier increase the need for coordination in the supply chain, implying modified roles of the actors involved and requires information systems to support the exchange processes between collaborating parties. In order for retailers to be competitive and responsive to customer needs there are increasing efforts to combine different supply chain alternatives, thus requiring additional activities of coordination. This paper seeks to identify different possible supply chain alternatives, to describe their characterizations and to perform a comparative analysis of these alternatives based on inductively generated categories. The purpose of the paper is to identify, describe and analyse different supply chain alternatives in the context of e-commerce when the retailing company is not holding stock. The study applied a multi organizational approach, involving representatives from wholesaling, retailing and distribution companies working jointly with the researchers. The empirical material was collected through workshops and complementary interviews and was modelled as action patterns depicting preconditions for, and effects of business actions, organized in patterns of initiative and response. The paper identifies and describes six different supply alternatives: purchase flow; vendor management inventory flow; direct delivery; cross docking; consolidation of packages; and consolidation of goods. Among other things, the analysis shows how the various supply chain alternatives imply divergent requirements on information systems to support these different supply chain processes. In addition to an identification and overview of the different supply chain alternatives, the results may also serve as valuable input for retailers deciding appropriate combinations of supply chain alternatives. The paper also demonstrates how a multi organizational approach can be used in collaborative projects involving business practitioners and researchers.

  • 23.
    Hagberg, Johan
    et al.
    University of Borås, School of Business and IT.
    Lind, Mikael
    University of Borås, School of Business and IT.
    Salomonson, Nicklas
    University of Borås, School of Business and IT.
    Energy customers in dialogue2008Conference paper (Other academic)
  • 24. Hansson, Iwanca
    et al.
    Lundberg, Ove
    Salomonson, Nicklas
    University of Borås, School of Business and IT.
    Ahlsén, Elisabeth
    University of Borås, School of Business and IT.
    Lind, Mikael
    University of Borås, School of Business and IT.
    Personaliserat IT-stöd för personer med kognitiva funktionsnedsättningar: en behovsutredning2009Report (Other academic)
    Abstract [sv]

    Undersökningar visar att det i dag finns ca 200 000 individer i Sverige som lider av någon form av kognitiv funktionsstörning. Det är en mycket blandad grupp med olika behov men det finns även många gemensamma nämnare. En nedsatt kognitiv förmåga kan visa sig i form av problem att ta initiativ, planera och organisera en struktur i vardagen. Det kan bl a röra sig om individer med förvärvade hjärnskador, ADHD, Aspergers syndrom, DAMP och andra neurologiska, psykiska och neuropsykiatriska sjukdomar. Individer med dyslexi, som vanligtvis inte kategoriseras in under kognitiva funktionshinder har även många liknande behov. Det är viktigt att kontinuerligt fokusera på rehabilitering och på att kognitiva hjälp-medel i form av hjälpsystem utvecklas och förfinas. Denna studie undersöker forsknings-rapporter som berör kognitiva funktionshinder i korrelation med teknologiska hjälpmedel. Genomgången visar att det befintliga assisterande IT-systemet e-Me som i nuläge samordnar, organiserar och hanterar IT-resurser för studenter kan utvecklas och anpassas efter de behov som individer med kognitiva funktionshinder har. Rapporten fokuserar främst funktioner inom studier och arbetsliv, men inkluderar även fritid eftersom tekniska hjälpmedel för kognitivt funktionshindrade på ett naturligt sätt bidrar till en helhetslösning som underlättar vardagen. Intervjuer med funktionshindrade stöder de iakttagelser som rapporten redovisar.

  • 25.
    Haraldson, Sandra
    et al.
    University of Borås, School of Business and IT.
    Lind, Mikael
    University of Borås, School of Business and IT.
    Challenging Dyadic Interaction in the Context of Multi-Organizational Business Processes2011Conference paper (Refereed)
    Abstract [en]

    Value creation of today is often a co-production in multi-organizational settings. This requires knowledge about how to conceive multi-organizational actor roles as foundations for co-ordinating and efficiently co-produce customer value. Some contemporary business process modelling approaches builds upon modelling interaction between two business parties (i.e. dyadic interaction), but do not acknowledge interaction patterns involving several network actors in their different actor roles. In this paper value creation in multi-organizational businesses are seen as value chains in value networks. The notion of assignments is the underlying structure in a multi-organizational perspective on business processes and is used to create foundations for distinguishing interaction patterns. Modelling and improving multi-organizational business processes conceived as action and interaction arranged in assignment structures, imply that dyadic role models need to be challenged as generative instruments. In this paper four generic multi-organizational network actor roles are brought forward (end- customer, main actor, co-ordinating actor, and co-producing actor) given meaning in and further instantiated in generic assignment actor roles based on their involvement in different multi-organizational interaction patterns. Thus, patterns of interaction constituting multi-organizational business processes are distinguished creating the necessary conditions for diverse network actors by the identification of their role in the action logic.

  • 26.
    Haraldson, Sandra
    et al.
    University of Borås, School of Business and IT.
    Lind, Mikael
    University of Borås, School of Business and IT.
    Dividing Multi-Organizational Businesses into Processes: Capturing Value Creation in Assignment Structures2011Conference paper (Refereed)
    Abstract [en]

    Business transactions of today often rely on the involvement of several organizations in its preparation and realization. This means that value creation is distributed among several actors and needs to be coordinated. The division of multi-organizational businesses into business processes need to reflect the co-production of value arranged in distributed value production structures. There relies however an unresolved quest of which criteria that should govern such division of business processes. In this paper, business processes for conceiving multi- organizational businesses are identified founded in how customer assignments embed and integrate other assignments through value chains in value networks. Five core process types are identified founded in this assignment structure; development processes, planning processes, provision processes, order fulfilment processes, and evaluation processes. These processes are of both condition creating and realization characteristics to enable an efficient co-ordination of the multi-organizational business.

  • 27.
    Haraldson, Sandra
    et al.
    University of Borås, School of Business and IT.
    Lind, Mikael
    University of Borås, School of Business and IT.
    The Emergence of a Multi-Organizational View on Business Processes: Experiences from a Double-loop Action Research Approach2010In: Proceedings of the Sixteenth Americas Conference on Information Systems, Lima, Peru, August 12-15, 2010, The Sixteenth Americas Conference on Information Systems (AIS) , 2010Conference paper (Refereed)
    Abstract [en]

    In this paper the need for a multi-organizational perspective on business processes is outlined and a multi-grounded solution based on double-loop action research approach is proposed. Today, contemporary organizations’ capability to collaborate is an important competitive advantage and aligning in business networks is an increasingly common business model. Such development emphasizes the need for knowledge regarding how collaborative businesses could be characterized and how the constituent business interactions could be structured as several dyadic relationships in a multi-actor setting. The multi-organizational perspective proposed in this paper builds on pragmatic foundations and combines a language/action approach with a coordinative view on business processes, enabling design of complete action patterns.

  • 28.
    Hedberg, Patrik
    et al.
    University of Borås, School of Business and IT.
    Lind, Mikael
    University of Borås, School of Business and IT.
    Förbättringsprojekt på ett konsultföretag: erfarenheter från en verksamhetsdiagnos1999Report (Other academic)
  • 29.
    Hedberg, Patrik
    et al.
    University of Borås, School of Business and IT.
    Lind, Mikael
    University of Borås, School of Business and IT.
    Talking about projects: a project generic model2000Report (Other academic)
  • 30.
    Hedman, Jonas
    et al.
    University of Borås, School of Business and IT.
    Lind, Mikael
    University of Borås, School of Business and IT.
    Is there only one systems development life cycle?2007Conference paper (Refereed)
  • 31.
    Hedman, Jonas
    et al.
    University of Borås, School of Business and IT.
    Lind, Mikael
    University of Borås, School of Business and IT.
    Is there only one systems development life cycle?2009In: Information Systems Development: Challenges in Practice, Theory, and Education Volume 1 / [ed] Chris Barry, Kieran Conboy, Michael Lang, Gregory Wojtkowski, Wita Wojtkowski, Springer-Verlag US , 2009, p. 105-116Chapter in book (Other academic)
    Abstract [en]

    This paper contributes to the literature on information systems development life cycle (SDLC) by presenting an enhanced SDLC model, which integrated three interdependent and complementary, but different SDLCs. It is based on integration of the traditional and well-established idea of custom development with package development and commercially off the shelf (COTS) selection and implementation. Package development includes all software made for a market, whereas COTS selection and implementation refers to the selection and implementation of package software. Although there are many similarities between the life cycles, many differences are important to understand. We highlight both the differences and the intersection between the life cycles and outline an integrated SDLC model, which will be used to discuss future research and curricula issues.

  • 32.
    Hedman, Jonas
    et al.
    University of Borås, School of Business and IT.
    Lind, Mikael
    University of Borås, School of Business and IT.
    Andersson, Bill
    University of Borås, School of Business and IT.
    Forsgren, Olov
    University of Borås, School of Business and IT.
    Debattinlägg: Lyft fram goda it-exempel2007In: Computer Sweden, ISSN 0280-9982Article in journal (Other (popular science, discussion, etc.))
  • 33.
    Hedman, Jonas
    et al.
    University of Borås, School of Business and IT.
    Lind, Mikael
    University of Borås, School of Business and IT.
    Forsgren, Olov
    University of Borås, School of Business and IT.
    Albinsson, Lars
    University of Borås, School of Business and IT.
    Business Models for Public Private Partnership: The 3PBM framework2008Conference paper (Refereed)
  • 34.
    Hjalmarsson, Anders
    et al.
    University of Borås, School of Business and IT.
    Lind, Mikael
    University of Borås, School of Business and IT.
    Challenges in establishing sustainable innovation2011In: ECIS 2011 Proceedings, Paper 162, AIS , 2011Conference paper (Refereed)
    Abstract [en]

    Within the field of information systems an interest in environmental issues has driven the agenda for research from green IT improvement to sustainable innovation. A challenge yet to investigate is how sustainable innovation involving a cluster of actors from multiple settings should be 1) designed and 2) orchestrated so that the innovation performed enables sustainable change. Processes for launching sustainable innovation should consequently be analysed in order to further investigate this notion. In northern Europe there is today a strong drive towards enabling initiatives utilizing mobile information technology improving the everyday transportation of people. This paper analysis the launch of a research and innovation cluster with the aim to develop information infrastructures and processes that stimulate distributed development of digital services for everyday travel. Events performed during the two-year start-up have been analysed identifying essential actions for network design and innovation orchestration, creating hypotheses, which enables further research about the establishment of sustainable innovation.

  • 35.
    Hjalmarsson, Anders
    et al.
    University of Borås, School of Business and IT.
    Rudmark, Daniel
    University of Borås, School of Business and IT.
    Lind, Mikael
    University of Borås, School of Business and IT.
    The Green Travelling App: Changing Everyday Transport Behavior2010Conference paper (Other academic)
  • 36.
    Hjalmarsson, Anders
    et al.
    University of Borås, School of Business and IT.
    Rudmark, Daniel
    University of Borås, School of Business and IT.
    Lind, Mikael
    University of Borås, School of Business and IT.
    When Designers Are Not in Control: Experiences from Using Action Research to Improve Researcher-Developer Collaboration in Design Science Research2010In: Lecture Notes in Computer Science, ISSN 0302-9743, E-ISSN 1611-3349, Vol. 6105, p. 1-15Article in journal (Refereed)
    Abstract [en]

    Design science research (DSR) has received much attention in the past few years from the field of information systems. This paper argues that control in researcher-developer collaboration during artefact development has not yet received enough attention in design science research even though control is necessary for successful artefact instantiation.Experiences are presented from improving researcher-developer collaboration during DSR by using action research (AR) as means. These experiences are driven from the need to achieve meta-design control throughout the development of artefacts by non-researching system developers when DSR is performed in an authentic setting. The paper shows that the use of AR to both diagnose uncertainty and actively improve building activities may lead to sustainable improvements in researcher-developer collaboration, and hence achieve meta-design control in DSR performed in authentic development environments, as well as enhance progress in DSR methodology development.

  • 37.
    Karlsson, Boris
    et al.
    University of Borås, School of Business and IT.
    Lind, Mikael
    University of Borås, School of Business and IT.
    Komparativ studie av systemutvecklings-metoder: Att jämföra SU-metoder med stöd av metodanalys1994Report (Other academic)
  • 38.
    Karlsson, Boris
    et al.
    University of Borås, School of Business and IT.
    Lind, Mikael
    University of Borås, School of Business and IT.
    Lundmark, Marie-Therese
    University of Borås, School of Business and IT.
    Steiner, Gunhild
    University of Borås, School of Business and IT.
    Svensson, Sigvard
    University of Borås, School of Business and IT.
    Metodanalys som underlag för kvalitetssäkring av VAC-konceptet: utveckling och tillämpning av grundsyn på koncept1996Report (Other academic)
  • 39.
    Lind, Mikael
    University of Borås, School of Business and IT.
    Affärsinriktad förändringsanalys: En metod för att skapa förutsättningar för goda affärer1998Report (Other academic)
    Abstract [sv]

    Ofta sker förändringar i organisationer på ett icke reflekterat sätt. Det finns behov av stöd i form av metoder för att förändra organisationen på ett reflekterat och välgrundat sätt. Metoder innehåller riktlinjer för att uppnå avsett resultat, vilket är grundat i mål och värden. Många gånger är mål och värden bakom metoder osynliga. Dessa mål och värden behöver man som metodanvändare ta ställning till för att säkerställa att det avsedda resultatet motsvarar de ambitioner man har med en förändring. I denna artikel presenteras ett synsätt på affärer och affärsprocesser som kan användas som stöd för att analysera (rekonstruera) och utveckla (redesigna) en verksamhet. I artikeln knyts detta synsätt på affärer och affärsprocesser samman med en metod för förändringsanalys. Metoden, affärsinriktad förändringsanalys, syftar till att skapa goda förutsättningar för kommande verksamhetsutveckling, där verksamhetens affärsprocesser fokuseras. Målet med metoden är att skapa förutsättningar för verksamheter att göra goda affärer.

  • 40.
    Lind, Mikael
    University of Borås, School of Business and IT.
    Affärsprocessinriktad förändringsanalys- Metodutveckling, tillämpning och erfarenheter1995Report (Other academic)
  • 41.
    Lind, Mikael
    University of Borås, School of Business and IT.
    Affärsprocesstänkande i tillämpning1996Report (Other academic)
  • 42.
    Lind, Mikael
    University of Borås, School of Business and IT.
    Business process thinking in practice1996Report (Other academic)
  • 43.
    Lind, Mikael
    University of Borås, School of Business and IT.
    Digitalisering av Gekås Ullared: på andra sätt än alla andra?2010In: Vetenskap för profession, ISSN 1654-6520, no 11, p. 43-50Article in journal (Other academic)
    Abstract [sv]

    Informationstekniken har kommit att spela en allt större roll i människors vardag. Användningen av internet för informationssökning, affärer och relationsskapande, användning av kreditkort istället för kontanter och olika mobila tilllämpningar är några exempel på hur digitaliseringen idag blivit en självklar del av många människors vardag. Valen är många och strategier behövs för att hantera denna digitalisering (Porter, 2001).

  • 44.
    Lind, Mikael
    University of Borås, School of Business and IT.
    Indelning och avgränsning av affärsprocesser1996Report (Other academic)
  • 45.
    Lind, Mikael
    University of Borås, School of Business and IT.
    Making the Web more Pragmatic2008Conference paper (Other academic)
    Abstract [en]

    In this paper we examine some pragmatic concepts that we believe have a potential in relation to three core activities of the IS-field; 1) description and understanding, 2) evaluation, and 3) design. The concepts that we will examine are “social activity”, “communicative act”, “sequences of communicative acts” or “exchange types”, “communicative feedback” and “turn management”. We describe the concepts and then exemplify how they can be used to analyze web services by examining e-mail and Wikipedia as two activities currently on the web. Our analysis leads to a partly new description of both phenomena. It also leads to a number of open questions concerning the functionalities of both phenomena.

  • 46.
    Lind, Mikael
    University of Borås, School of Business and IT.
    Henrichsen, Peter Juel (Editor)
    Hirsch, Richard (Editor)
    Nivre, Joakim (Editor)
    Strömqvist, Sven (Editor)
    Abelin, Åsa (Editor)
    Nicholson, Shirley (Editor)
    The Role of Pragmatic Frameworks in Information Systems Research2007In: Communication – Action - Meaning. A Festschrift to Jens Allwood., Department of Linguistics, Göteborg University, Sweden , 2007, p. 173-190Chapter in book (Other academic)
  • 47.
    Lind, Mikael
    et al.
    University of Borås, School of Business and IT.
    Albinsson, Lars
    University of Borås, School of Business and IT.
    Forsgren, Olov
    University of Borås, School of Business and IT.
    Hedman, Jonas
    University of Borås, School of Business and IT.
    Integrated Development, Use and Learning in a Co-design Setting: Experiences from the Incremental Deployment of e-Me2007In: Expanding the Knowledge Economy: Issues, Applications, Case Studies. Volume 4, Part 1. / [ed] Paul Cunningham, Miriam Cunningham, IOS Press , 2007, p. 773-780Chapter in book (Other academic)
  • 48.
    Lind, Mikael
    et al.
    University of Borås, School of Business and IT.
    Berglund, Sören
    e-Me: the student’s best friend2008In: In proceeding from the conference EUNIS 2008 VISION IT - Visions for IT in Higher Education, University of Aarhus Universitet, Denmark , 2008Conference paper (Other academic)
  • 49.
    Lind, Mikael
    et al.
    University of Borås, School of Business and IT.
    Forsgren, Olov
    University of Borås, School of Business and IT.
    Co-design and Web 2.0: Theoretical foundations and application2008In: Collaboration and the Knowledge Economy: Issues, Applications, Case Studies, ISSN 1574-1230, Vol. 5, p. 1105-1112Article in journal (Refereed)
  • 50.
    Lind, Mikael
    et al.
    University of Borås, School of Business and IT.
    Forsgren, Olov
    University of Borås, School of Business and IT.
    Salomonson, Nicklas
    University of Borås, School of Business and IT.
    Albinsson, Lars
    University of Borås, School of Business and IT.
    The e-Co Model: Citizens´Driving E-service Quality2007In: Proceedings of the 51st Annual Conference (The International Society for the Systems Sciences) – Integrated Systems Scieces: Systems thinking, Modeling and Practice. / [ed] Jennifer Wilby, Tokyo Institute of Technology, Tokyo, Japan , 2007Conference paper (Refereed)
12 1 - 50 of 86
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