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  • 1. Andersson, Magnus
    et al.
    Lindgren, Rikard
    University of Borås, School of Business and IT.
    Inscribing Interpretive Flexibility of Context Data in Ubiquitous Computing Environments: An Action Research Study of Vertical Standard Development.2009In: International Journal of Advanced Pervasive and Ubiquitous Computing, ISSN 1937-965X, E-ISSN 1937-9668, Vol. 1, no 2, p. 1079-1097Article in journal (Refereed)
    Abstract [en]

    Ubiquitous computing environments grant organizations a multitude of dynamic context data emanating from embedded and mobile components. Such data may enhance organizations’ understanding of the different contexts in which they act. However, extant IS literature indicates that the utility of context data is frequently hampered by a priori interpretations of context embodied within the acquiring technologies themselves. Building on a 5-year canonical action research study within the Swedish transport industry, this paper reports an attempt to shift the locus of interpretation of context data by rearranging an assemblage of embedded, mobile, and stationary technologies. This was done by developing a vertical standard as a means to inscribe interpretive flexibility of context data. With the objective to extend the current understanding of how to enable cross-organizational access to reinterpretable context data, the paper contributes with an analysis of existing design requirements for context-aware ecosystems. This analysis reveals the complexity of accomplishing collaborative linkages between socio-technical elements in ubiquitous computing environments, and highlights important implications for research and practice.

  • 2. Henfridsson, Ola
    et al.
    Lindgren, Rikard
    University of Borås, School of Business and IT.
    User Involvement In Developing Mobile and Temporarily Interconnected Systems.2010In: Information Systems Journal, ISSN 1350-1917, E-ISSN 1365-2575, Vol. 20, no 2, p. 119-135Article in journal (Refereed)
    Abstract [en]

    Information systems (IS) research on user involvement has primarily theorized relationships between developers, managers and users in systems development. However, so far, marginal attention has been paid to differences in user involvement practices between information systems. This paper explores user involvement in developing mobile and temporarily interconnected systems (MTIS). We refer to MTIS as heterogeneous systems that rely on network technologies for increasing the ubiquity of information services for users on the move. Such systems are becoming increasingly important in leveraging, e.g. car infotainment, supply chain management and wireless e-commerce. With particular emphasis on the nature of MTIS and its implications for user involvement, the paper analyses the systems development process of an action research project. The findings suggest that user involvement practices need to be adapted to accommodate features of this class of systems. Being an early attempt to trace the implications of technology features such as use context switches and temporary system relationships, the paper contributes to the development of an updated theory of the user role in an era of increased system complexity and stakeholder ambiguity.

  • 3. Henfridsson, Ola
    et al.
    Lindgren, Rikard
    University of Borås, School of Business and IT.
    User involvement in developing mobile and temporarily interconnected systems2010In: Information Systems Journal, ISSN 1350-1917, E-ISSN 1365-2575, Vol. 20, no 2, p. 119-135Article in journal (Refereed)
    Abstract [en]

    Information systems (IS) research on user involvement has primarily theorized relationships between developers, managers and users in systems development. However, so far, marginal attention has been paid to differences in user involvement practices between information systems. This paper explores user involvement in developing mobile and temporarily interconnected systems (MTIS). We refer to MTIS as heterogeneous systems that rely on network technologies for increasing the ubiquity of information services for users on the move. Such systems are becoming increasingly important in leveraging, e.g. car infotainment, supply chain management and wireless e-commerce. With particular emphasis on the nature of MTIS and its implications for user involvement, the paper analyses the systems development process of an action research project. The findings suggest that user involvement practices need to be adapted to accommodate features of this class of systems. Being an early attempt to trace the implications of technology features such as use context switches and temporary system relationships, the paper contributes to the development of an updated theory of the user role in an era of increased system complexity and stakeholder ambiguity.

  • 4.
    Lindgren, Rikard
    et al.
    University of Borås, School of Business and IT.
    Eriksson, Owen
    Lyytinen, Kalle
    Standards-Based Delivery of Multi-Contextual Services: On the Identity Tension2013Conference paper (Refereed)
  • 5.
    Lindgren, Rikard
    et al.
    University of Borås, School of Business and IT.
    Holgersson, Jens
    University of Borås, School of Business and IT.
    Transport Coopetition for Environmental Sustainability: Guiding Vertical Standard Design2012In: 45th Hawaii International International Conference on Systems Science (HICSS-45 2012), Proceedings, 2012, p. 1217-1226Conference paper (Refereed)
    Abstract [en]

    IS researchers have so far developed conceptual propositions rather than empirical insights into what it takes to green an industry in practice. This paper analyzes an ongoing ten-year action design research effort, which seeks to leverage transport coopetition for environmental sustainability by guiding vertical standard design. Drawing on extensive field data, the paper theorizes about design challenges that surround attempts to tie together people, technologies, and processes into integrated IT solutions. In doing so, it illustrates the usefulness of a coopetitive lens for understanding these challenges and their effects on the evolution of such solutions. The paper also suggests that the action design research approach helps IS researchers to guide technology development in real-world situations.

  • 6.
    Saadatmand, Fatemeh
    et al.
    University of Borås, Faculty of Librarianship, Information, Education and IT.
    Lindgren, Rikard
    University of Borås, Faculty of Librarianship, Information, Education and IT. University of Gothenburg.
    The Tension between Stabilized Cooperation and Intensified Competition:Greening of Technological Frames in Practice2016In: Proceedings of the 2016 49th Hawaii International Conference on System Sciences (HICSS), Proceedings of the 2016 49th Hawaii International Conference on System Sciences (HICSS) , 2016, Vol. 49, p. 327-336, article id 40Conference paper (Refereed)
    Abstract [en]

    Cooperation and competition have traditionally been considered separate modes of interaction between firms. Recent research, however, observes that firms simultaneously engage in cooperation and competition with each other. Still the interplay of these modes is under-researched and surprisingly little is known about the nature of ‘coopetition’. Ourobjective with this paper is to build new revelatory theory on the various facets of coopetition in vertical IT standardization and discuss their respective implications for environmental sustainability. Werely on an eleven-year study of a standard development effort aimed at greening the Swedish road haulage industry. Framing analysis is appliedto scrutinize relations between cooperative modes and competitive behaviors of participating firms. The findings help explicate how and why stabilized cooperation may render intensified competition thatundermines IT standardization efforts to green an industry. Our theorizing about this paradoxical tension paves the way for future network studies of coopetition dynamics in converging industries.

  • 7. Sein, Maung
    et al.
    Henfridsson, Ola
    Purao, Sandeep
    Rossi, Matti
    Lindgren, Rikard
    University of Borås, School of Business and IT.
    Action Design Research2011In: Management Information Systems Quarterly, ISSN 0276-7783, E-ISSN 2162-9730, Vol. 35, no 1, p. 37-56Article in journal (Refereed)
    Abstract [en]

    Design research (DR) positions information technology artifacts at the core of the Information Systems discipline. However, dominant DR thinking takes a technological view of the IT artifact, paying scant attention to its shaping by the organizational context. Consequently, existing DR methods focus on building the artifact and relegate evaluation to a subsequent and separate phase. They value technological rigor at the cost of organizational relevance, and fail to recognize that the artifact emerges from interaction with the organizational context even when its initial design is guided by the researchers’ intent. We propose action design research (ADR) as a new DR method to address this problem. ADR reflects the premise that IT artifacts are ensembles shaped by the organizational context during development and use. The method conceptualizes the research process as containing the inseparable and inherently interwoven activities of building the IT artifact, intervening in the organization, and evaluating it concurrently. The essay describes the stages of ADR and associated principles that encapsulate its underlying beliefs and values. We illustrate ADR through a case of competence management at Volvo IT.

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