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  • 1.
    Cronholm, Stefan
    et al.
    Högskolan i Borås, Akademin för bibliotek, information, pedagogik och IT.
    Göbel, Hannes
    Högskolan i Borås, Akademin för bibliotek, information, pedagogik och IT.
    Rittgen, Peter
    Challenges Concerning Data-Driven Innovation2017Konferensbidrag (Refereegranskat)
    Abstract [en]

    Digital transformation is highly relevant to most organisations in the business and the government sectors. One important aspect of digital transformation is the capability to exploit data in order to develop new services. For a number of businesses, this capability has become an imperative to their survival in an ever more competitive market. Today, data exploitation is of vital importance for innovation and economic growth. However, there is a lack of consolidated knowledge about the challenges of managing processes for data-driven innovation. Therefore, the purpose of this study is to elaborate on challenges concerning data-driven innovation. We have used the Grounded Theory approach to identify such challenges which are: lack of a systematic process, problems with data access, distrust of data, lack of appropriate digital tools and insufficient competence. Our conclusions reveal that data is rarely used as a strategic resource in data-driven innovation and that there is a lack of data management.

    Ladda ner fulltext (pdf)
    Challenges Concerning Data-Driven Innovation
  • 2. Heath, Jerome
    et al.
    Rittgen, Peter
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Co-designing an Information System with Internationally Distributed Teams2013Konferensbidrag (Refereegranskat)
    Abstract [en]

    Distance Education can have students in a course that are geographically and culturally distributed. This is also an issue resulting from common industrial practice of the use of outsourcing and corporations that are international in nature.

  • 3.
    Lind, Mikael
    et al.
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Rittgen, Peter
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    The Challenges of Co-Design and the Case of e-ME2009Ingår i: Handbook of Research on Socio-Technical Design and Social Networking Systems / [ed] Brian Whitworth, Aldo de Moor, Information Science Reference, 2009, s. 265-279Kapitel i bok, del av antologi (Refereegranskat)
    Abstract [en]

    Setting up co-design processes involving several stakeholders is a complex task. In this chapter the authors have looked upon experiences from involving 120 future users in a process of incrementally developing and deploying an electronic assistant for students. The vision is to develop an electronic assistant, an e-Me, that acts as a filter and an agent in the information society. By interviewing some of the future users we have managed to derive some different challenges associated with co-design processes. These challenges have been discussed related to the following categories; perceived usefulness, user involvement in the development process, learning process and critical factors for future development. The authors analyze the empirical data and derive suggestions for possible improvements.

  • 4.
    Rittgen, Peter
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    A Contract-based Architecture for Business Networks2008Ingår i: International Journal of Electronic Commerce, ISSN 1086-4415, E-ISSN 1557-9301, Vol. 12, nr 4, s. 115-146Artikel i tidskrift (Refereegranskat)
  • 5.
    Rittgen, Peter
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Business Ontologies2009Ingår i: Theory and Applications of Ontology, vol. 2, The Information-science Stance / [ed] Michael Healy, Achilles Kameas, Roberto Poli, Springer, 2009Kapitel i bok, del av antologi (Övrigt vetenskapligt)
  • 6.
    Rittgen, Peter
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Business Ontologies2010Ingår i: Theory and Applications of Ontology: Computer Applications / [ed] R Poli, M Healy, A Kameas, Springer, 2010, s. 411-428Kapitel i bok, del av antologi (Refereegranskat)
  • 7.
    Rittgen, Peter
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Business Process Model Similarity as a Proxy for Group Consensus2011Konferensbidrag (Refereegranskat)
    Abstract [en]

    Consensus is an important measure for the success of any business process modeling effort. Although intensively studied in the general literature on group processes, consensus has hardly been considered in business process modeling and never seriously measured. We define consensus as the level of agreement of group members’ views on the process and introduce business process similarity as a proxy. We validate the measure by comparing it to an existing self-reported measure of consensus.

    Ladda ner fulltext (pdf)
    FULLTEXT01
  • 8.
    Rittgen, Peter
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Co-Evolution of Business Action Theories and Languages2007Ingår i: Proceedings of the 15th European Conference on Information Systems / [ed] Hubert Österle, Joachim Schelp, Robert Winter, 2007, s. 1977-1989Konferensbidrag (Övrigt vetenskapligt)
  • 9.
    Rittgen, Peter
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Collaborative Business and Information Systems Design2009Ingår i: International Journal of e-collaboration, ISSN 1548-3673, E-ISSN 1548-3681, ISSN 1548-3673, Vol. 5, nr 4, s. 1-15Artikel i tidskrift (Refereegranskat)
  • 10.
    Rittgen, Peter
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Collaborative Design of Business and Information Systems2011Ingår i: E-Collaboration Technologies and Organizational Performance: Current and Future Trends / [ed] Ned Kock, IRMA International , 2011, s. 255-270Kapitel i bok, del av antologi (Refereegranskat)
    Abstract [en]

    The collaborative design of business and information systems touches a number of issues that lie within the realm of different research areas. It deals with design as such and in particular with design in and for groups. It is also concerned with socio-technical systems and hence with human-computer interaction as well as IT-mediated human-human interaction. This introduces collaboration issues. The significant complexity of the business and information systems that are in the focus of the design endeavor calls for modeling as an instrument for managing this complexity. This paper maps the terrain of collabora- tive design of business and information systems by surveying the contributions that are made by related areas of research.

  • 11.
    Rittgen, Peter
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Collaborative Design of Models2009Konferensbidrag (Refereegranskat)
    Abstract [en]

    We have used a design science approach to study collaborative modeling of information systems. Following this we have first designed a collaborative modeling architecture based on the empirical findings in a modeling study using conventional tools. A specific tool for this architecture was then developed and used as a vehicle to collect data for the consolidation of the architecture and for further theorizing on information systems design as a communicative practice.

  • 12.
    Rittgen, Peter
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Collaborative Modeling: A Design Science Approach2009Ingår i: Proceedings of the 42nd Hawaii International Conference on System Sciences (HICSS-42), 2009, s. 1-10Konferensbidrag (Refereegranskat)
    Abstract [en]

    We have used a design science approach to study the collaborative creation of conceptual models. We have designed a collaborative modeling architecture based on business needs and applicable knowledge from theory and empirical findings from a modeling study using conventional modeling. A tool for this architecture was then developed and used as an instrument to confirm the practical relevance of the approach and the validity of the employed theory.

    Ladda ner fulltext (pdf)
    FULLTEXT01
  • 13.
    Rittgen, Peter
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Collaborative Modeling of Business Processes: A Comparative Case Study2009Ingår i: Proceedings of the 24th Annual ACM Symposium on Applied Computing, AMC , 2009, s. 225-230Konferensbidrag (Refereegranskat)
    Abstract [en]

    We study collaborative modeling of business processes with respect to the impact of tool support on the modeling process. For this purpose we compared model quality and modeling costs in two cases. The first was carried out with the help of a collaborative modeling tool; in the second case we kept all other parameters as closely as possible to the first one but conducted the modeling session in the usual way without tool support. We observed a marked increase in modeling time in the second case and a reduction in model quality.

  • 14.
    Rittgen, Peter
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    COMA: A Tool for Collaborative Modeling2008Ingår i: CEUR Workshop Proceedings No 344, CEUR-WS.org , 2008Konferensbidrag (Refereegranskat)
  • 15.
    Rittgen, Peter
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Coordinating Interorganizational Business Processes via Trading Partner Agreements2007Ingår i: Systems, Signs & Actions, ISSN 1652-8719, E-ISSN 1652-8719, Vol. 3, nr 1, s. 58-76Artikel i tidskrift (Refereegranskat)
  • 16.
    Rittgen, Peter
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Designing and Implementing Contracts for Smart Business Networks2008Ingår i: In Smart Business Networks: a new Business Paradigm / [ed] Peter Vervest, Eric van Heck, Kenneth Preiss, Rotterdam School of Management, Erasmus University Rotterdam , 2008, s. 320-335Kapitel i bok, del av antologi (Övrigt vetenskapligt)
  • 17.
    Rittgen, Peter
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Designing Contracts for Business Networks2007Ingår i: Encyclopedia of Networked and Virtual Organizations / [ed] Goran D. Putnik, Maria Manuela Cunha, Information Science Reference , 2007, s. 395-401Kapitel i bok, del av antologi (Övrigt vetenskapligt)
  • 18.
    Rittgen, Peter
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    End-User Involvement and Team Factors in Business Process Modeling2012Ingår i: Proceedings of the 45th Hawaii International Conference on System Sciences, IEEE , 2012, s. 180-189Konferensbidrag (Refereegranskat)
    Abstract [en]

    We study the impact of end-user involvement and team factors on model quality and consensus. By end-user involvement we mean the degree to which participants of a modeling session are involved in the active creation of models, i.e. the drawing of the diagram. We find that higher end-user involvement, facilitated by tool support, increases model quality. Complementary teams achieve better consensus than matched teams.

  • 19.
    Rittgen, Peter
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Enterprise Modeling and Computing with UML2007Bok (Övrigt vetenskapligt)
  • 20.
    Rittgen, Peter
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    From Business Process Model to Information Systems Model: Integrating DEMO and UML2008Ingår i: In Handbook of Research on Modern Systems Analysis and Design Technologies and Applications / [ed] Mahbubur Rahman Syed, Sharifun Nessa Syed, IGI Global , 2008, s. 395-401Kapitel i bok, del av antologi (Övrigt vetenskapligt)
  • 21.
    Rittgen, Peter
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Goal Commitment and Competition as Drivers for Group Productivity in Business Process Modeling2011Ingår i: PACIS 2011 Proceedings, Paper 159 / [ed] Peter Seddon, Shirley Gregor, 2011, Vol. 159Konferensbidrag (Refereegranskat)
    Abstract [en]

    Many studies have looked at the factors that control the productivity of collaborative work. We claim that goal commitment and competition have a strong impact on group productivity in collaborative modelling. To substantiate this claim we first take a look at existing factor models to identify the factors that potentially mediate the effect on group productivity. We then investigate the relation between the factors with the help of controlled field experiments in five different organisations. We confirm the theoretical results with the help of structured equation modelling.

  • 22.
    Rittgen, Peter
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Goal Commitment and Competition as Drivers for Productivity in Business Process Modeling2011Ingår i: Proceedings of the 15th Pacific Asia Conference on Information Systems (PACIS) / [ed] Peter B. Seddon, Shirley Gregor, Springer , 2011Konferensbidrag (Refereegranskat)
    Abstract [en]

    Many studies have looked at the factors that control the productivity of collaborative work. We claim that goal commitment and competition have a strong impact on group productivity in collaborative modelling. To substantiate this claim we first take a look at existing factor models to identify the factors that potentially mediate the effect on group productivity. We then investigate the relation between the factors with the help of controlled field experiments in five different organisations. We confirm the theoretical results with the help of structured equation modelling.

  • 23.
    Rittgen, Peter
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Group Consensus in Business Process Modeling: A Measure and Its Application2013Ingår i: International Journal of e-collaboration, ISSN 1548-3673, E-ISSN 1548-3681, Vol. 9, nr 4, s. 17-31Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Consensus is an important measure for the success of any business process modeling effort. Although intensively studied in the general literature on group processes, consensus has hardly been considered in business process modeling and never seriously measured. The author defines consensus as the level of agreement of group members' views on the process and introduce business process similarity as a proxy. The author validates the measure by comparing it to an existing self-reported measure of consensus. The author then uses this measure to inform and guide the process of modeling.

  • 24.
    Rittgen, Peter
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Handbook of Ontologies for Business Interaction2008Bok (Övrigt vetenskapligt)
  • 25.
    Rittgen, Peter
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Integrating Business Processes and Information Systems in an Interorganizational Context2007Ingår i: Knowledge and Technology Management in Virtual Organizations: Issues, Trends, Opportunities and Solutions, IGI Global , 2007, s. 136-153Kapitel i bok, del av antologi (Övrigt vetenskapligt)
  • 26.
    Rittgen, Peter
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Introduction2012Ingår i: International Journal of Organisational Design and Engineering (IJODE), ISSN 1758-9797, E-ISSN 1758-9800, Vol. 2, nr 1, s. 1-18Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    This paper gives an overview of the recent field of collaborative modelling. We first address the dimensions of group productivity, model quality and consensus. We then explore the factors on individual and team level that have significant impact on group productivity. We continue with an overview of the most relevant streams of collaborative modelling research, and conclude with a short outline of the papers in this special issue.

  • 27.
    Rittgen, Peter
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Journal of Electronic Commerce Research2009Samlingsverk (redaktörskap) (Övrigt vetenskapligt)
  • 28.
    Rittgen, Peter
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Modeling Business Actions2008Ingår i: Encyclopedia of Information Communication Technology / [ed] Antonio Cartelli, Marco Palma, IGI Global , 2008, s. 554-562Kapitel i bok, del av antologi (Övrigt vetenskapligt)
  • 29.
    Rittgen, Peter
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Modeling Information Systems in UML2008Ingår i: Encyclopedia of Information Science and Technology 2nd ed. / [ed] Mehdi Khosrow-Pour, IGI Global , 2008, s. 2651-2656Kapitel i bok, del av antologi (Övrigt vetenskapligt)
  • 30.
    Rittgen, Peter
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Multi-Grounded Development of Enterprise Modeling Methods: The Case of SIMM2007Ingår i: Managing Worldwide Operations and Communications with Information Technology: Proceedings of the 18th Annual Information Resources Management Association (IRMA) Conference. / [ed] Mehdi Khosrow-Pour, Idea Group Publishing , 2007, s. 22-26Konferensbidrag (Övrigt vetenskapligt)
  • 31.
    Rittgen, Peter
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Negotiating and Enacting Contracts for Business Networks2007Ingår i: Journal of the Brazilian Computer Society, ISSN 0104-6500, E-ISSN 1678-4804, Vol. 13, nr 3, s. 7-26Artikel i tidskrift (Refereegranskat)
  • 32.
    Rittgen, Peter
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Negotiating Models2007Ingår i: Advanced Information Systems Engineering : 19th International Conference, CAiSE 2007, Trondheim, Norway, June 2007, Proceedings, LNCS 4495, Berlin, Germany / [ed] John Krogstie, Andreas Opdahl, Guttorm Sindre, Springer , 2007, s. 561-573Konferensbidrag (Refereegranskat)
  • 33.
    Rittgen, Peter
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Self-organization of interorganizational process design2009Ingår i: Electronic Markets, ISSN 1019-6781, E-ISSN 1422-8890, Vol. 19, s. 189-199Artikel i tidskrift (Refereegranskat)
    Abstract [en]

    Abstract Interorganizational process design is challenged by a number of factors: There is no central governance, processes change over time and the stakeholders from the different organizations can hardly meet physically to agree on a mutually acceptable process. A process modeling session in the traditional way can therefore not be executed. In this paper we try to overcome the problems by offering an approach that allows for distributed process modeling and negotiation. Complemented by video or telephone conferencing the whole design can be done without any physical meeting. Much of the design work can even be done offline at the stakeholders’ discretion.

    Ladda ner fulltext (pdf)
    FULLTEXT01
  • 34.
    Rittgen, Peter
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Supporting Electronic Collaboration in Conceptual Modeling2008Ingår i: Proceedings of the 2008 International Conference on Information Resources Management (Conf-IRM 2008), IGI Global , 2008Konferensbidrag (Refereegranskat)
  • 35.
    Rittgen, Peter
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Supporting Inter-Business Collaboration via Contract Negotiation and Enactment2007Konferensbidrag (Övrigt vetenskapligt)
  • 36.
    Rittgen, Peter
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Supporting Inter-Business Collaboration via Contract Negotiation and Enactment2009Ingår i: Handbook of Research on Electronic Collaboration and Organizational Synergy / [ed] Janet Salmons, Lynn Wilson, IGI Global, 2009, s. 487-499Kapitel i bok, del av antologi (Övrigt vetenskapligt)
  • 37.
    Rittgen, Peter
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Supporting Interorganizational Processes with Interaction Flows and Business Rules2007Ingår i: Managing Worldwide Operations and Communications with Information Technology: Proceedings of the 18th Annual Information Resources Management Association (IRMA) Conference / [ed] Mehdi Khosrow-Pour, Idea Group Publishing , 2007, s. 13-16Konferensbidrag (Övrigt vetenskapligt)
  • 38.
    Rittgen, Peter
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Supporting the Design of Service Contracts with Interaction Models2006Ingår i: International Journal of Internet and Enterprise Management, ISSN 1476-1300, E-ISSN 1741-5330, Vol. 5, nr 1, s. 5-22Artikel i tidskrift (Refereegranskat)
  • 39.
    Rittgen, Peter
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    The Role of Editor in Collaborative Modeling2012Ingår i: Proceedings of the 27th Annual ACM Symposium on Applied Computing, ACM , 2012, s. 1674-1679Konferensbidrag (Refereegranskat)
    Abstract [en]

    In business processes, modeling is usually a collaborative activity. In it stakeholders analyze or design business processes. One of the challenges is that group members have diverse backgrounds and conflicting interests which make it difficult to arrive at a model that represents a consensus. It is therefore important to study the way in which modeling teams are organized to overcome these problems. To approach this issue we investigated the modeling behavior of such groups with the help of a tool that supports collaborative modeling while at the same time allowing for the effective collection of data on modeling activities. Besides confirming known roles we also discovered a new one, editor, that only emerges in tool-supported sessions and that functions as a mediator between modeling experts and domain experts.

  • 40.
    Rittgen, Peter
    Högskolan i Borås, Institutionen Handels- och IT-högskolan.
    Towards a Meta-model for Socio-Instrumental Pragmatism2008Ingår i: Handbook of Ontologies for Business Interaction, Information Science Reference , 2008Kapitel i bok, del av antologi (Övrigt vetenskapligt)
  • 41.
    Rittgen, Peter
    et al.
    Högskolan i Borås, Akademin för bibliotek, information, pedagogik och IT.
    Göbel, Hannes
    Högskolan i Borås, Akademin för bibliotek, information, pedagogik och IT.
    Cronholm, Stefan
    Högskolan i Borås, Akademin för bibliotek, information, pedagogik och IT.
    Towards a Model for Assessing Collaboration Capability Between Development and Operations2019Ingår i: Systems, Software and Services Process Improvement: 26th European Conference, EuroSPI 2019, Edinburgh, UK, September 18–20, 2019, Proceedings / [ed] Alastair Walker, Rory O'Connor, Richard Messnarz, Berlin et al., 2019, Vol. 1060, s. 111-122, artikel-id 10.1007/978-3-030-28005-5Konferensbidrag (Refereegranskat)
    Abstract [en]

    The purpose of this paper is to develop a general model for assessing the capabilities of organizations to collaborate on the provision of IT services. Especially, we focused on the relationship between the major units of IT departments or organizations that are called Development and Operations. We combined relevant theories in this area with empirical evidence to arrive at five capabilities and three maturity levels.  The capabilities and the maturity levels were organized as a matrix. The matrix was then filled with capability indicators based on both literature sources and empirical findings. The capability indicators serve as signs for having reached a certain maturity level in a given capability. The resulting model has been empirically tested and consolidated in several rounds with seven organizations.

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