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  • 1.
    Ericsson, Dag
    et al.
    University of Borås, School of Engineering.
    Eriksson, David
    University of Borås, School of Engineering.
    Kommunikation och kundinsikt: en fallstudie från möbelbranschen2013In: Inköp och Logistik, ISSN 1102-8890Article in journal (Other (popular science, discussion, etc.))
    Abstract [sv]

    I augusti 2006 stod Hans Karlsson, grundare, ägare och vd i möbelföretaget Hans K, inför ett val av affärsmodell. För att överleva, blev de tvungna gå från en detaljistdriven ”pushmodell” baserad på prispress, volym och enstaka artiklar, till en kunddriven, ”pullmodell” baserad på design, service och flexibilitet. Något som han egentligen inte upplevde som ett val utan en tvingande nödvändighet. Företag i de flesta branscher har mycket att lära av denna praktiska tillämpning, skriver professor Dag Ericsson och tekn. dr. David Ericsson i denna artikel.

  • 2.
    Eriksson, D.
    et al.
    University of Borås, School of Engineering.
    Hilletoft, P.
    Hilmola, O.-P
    Linking moral disengagement to supply chain practices2013In: World Review of Intermodal Transportation Research (WRITR), ISSN 1749-4729, E-ISSN 1749-4737, Vol. 4, no 2/3, p. 207-225Article in journal (Refereed)
    Abstract [en]

    The purpose of this paper is to identify if and how supply chain practices are linked to moral disengagement techniques and thus might cause moral decoupling (MD). The research uses a literature review and multiple case study approach to investigate this issue. The literature review links moral disengagement to supply chain practices, while the case study observes the existence of the practices, and in what supply chain configurations those practices might arise. Identified configurations that might cause MD are suppliers and external partners responsible for upstream activities, division of tasks, aggregation of materials, auction-like settings, long supply chains, production in low-cost countries, production where people are not considered as equals, and configurations made to reduce costs.

  • 3.
    Eriksson, D.
    et al.
    University of Borås, School of Engineering.
    Hilletofth, P.
    Hilmola, O-P.
    Supply chain configuration and moral disengagement2013In: International Journal of procurement management, ISSN 1753-8432, E-ISSN 1753-8440, Vol. 6, no 6, p. 718-736Article in journal (Refereed)
    Abstract [en]

    This research shows that supply chain configuration may facilitate or restrict opportunities of moral disengagement. It is proposed that a moral decoupling point is a point through which materials, information, and money may be transferred, while acting as a roadblock for moral responsibility. Decoupling points allow researchers to understand how moral responsibility is connected with supply chain configuration. By mapping and removing moral decoupling points managers can structure their supply chains to increase moral responsibility of employees and better fulfil ethical guidelines. Empirical material is two-fold in this study. Firstly we investigate media reports of four cases, where Swedish companies' moral is questioned. This is complemented with three real-life case studies from three global Swedish led textile companies.

  • 4.
    Eriksson, David
    University of Borås, Swedish School of Textiles.
    Moral (de)coupling: moral disengagement and supply chain management2014Doctoral thesis, comprehensive summary (Other academic)
    Abstract [en]

    This research aims to fill an important gap in focusing on why individuals are able to take part in and/or support activities that have effects on economic, environmental, and social dimensions that are not consistent with their sense of right and wrong. The research focuses on the relationship between supply chain management and moral disengagement, and how this relation affects social responsibility. After observing individuals avoiding responsibility for misconduct an explanatory concept, moral decoupling, was proposed. Moral decoupling considers moral responsibility a flow in the supply chain. Moral decoupling occurs when the flow is restricted. If moral decoupling occurs at an identifiable point it is called a moral decoupling point. The concept was developed by identifying and linking specific supply chain activities and structures with moral disengagement, a theory that explains the deactivation of self regulation. Moral decoupling was able to suggest how to reduce moral disengagement and improve social responsibility. To validate the suggestions a literature review on social responsibility was conducted and identified sixteen elements of social responsibility in supply chain management. The suggestions based on moral disengagement were compared with elements of social responsibility and a large overlap was found. Lastly, suggestions on how to reduce moral disengagement and map moral responsibility in a supply network are proposed, links between elements of social responsibility are presented, and moral coupling is added as a complementary term to moral decoupling. A model explaining the relationship between ethical guidelines, moral responsibility, moral decoupling, and social responsibility is proposed. In relation to current theoretical knowledge the thesis has contributed to the field of socially responsible supply chain management with an application of a new theoretical lens that gives one explanation as to why identifed elements of social responsibility are important. The understanding of social responsibility has reached an increased explanatory depth following the identification of moral disengagement as a generative mechanism, subject to conditions in supply chain management. The research has also applied moral disengagement in a context not identified in earlier research, and shows some of the complexity of applying it to a real-world global context. The elements of social responsibility and moral (de)coupling help practitioners identify what they should focus on to increase social responsibility and also offer an explanation for `why?'. The findings can be used to construct supply chains that are less prone to misconduct and to identify where in the chain it is important to be aware of immoral behavior. The value and originality of this research is centered on the application of a new theoretical lens for socially responsible supply chain management. It is the only identified research in the area which identifies mechanisms on a generative level that explains human behavior and conditions to which those mechanisms are subject. This is also in itself a novel application of moral disengagement in a new research context.

  • 5.
    Eriksson, David
    University of Borås, School of Engineering.
    The Impacts and Requirements of Consumer-Focused New Product Development on Supply Chain Management2011Licentiate thesis, monograph (Other academic)
    Abstract [en]

    The purpose of this thesis is to explore the impacts and requirements of a consumer-focused new product development on supply chain management. The issue is examined in a large indepth case study of the Swedish furniture industry, with one wholesaler as the main case company. The case company has changed its business strategy from being product-focused to consumer-focused. The company has started to develop innovative products that are supplied with a postponement strategy. The thesis focuses on how new product development and supply chain management are connected at the case company, and how the new business strategy affects sourcing, manufacturing, inventory, and distribution. Investigations reveal that the consumer-focused new product development resulted in an imbalance between demand creation and supply chain management. New product development is the key process connecting the two management directions. The new business strategy increased the amount of stock keeping units, which in combination with the decline in economy in 2008 resulted in a bad alignment between the business strategy and the sourcing system. This, in turn, resulted in inefficient inventory management. The new products that were developed have high innovative value, but the value may be lost if the retailers are not able to present the value to the consumers. The distortion of information that reduces the value is illustrated with a value gaps model that also explains the importance of demand creation across the supply chain, in order to fully utilize the potential of the supply chain and new product development. Moreover, a model explaining the outcome of low versus high collaboration with retailers, and obvious versus obscure product value, was constructed, highlighting that consumer perceived value may be lost if the value is obscure and collaboration is low. The impact of the investigated new product development approach on supply chain management is that the supply chain might lose efficiency and effectiveness if the supply chain capabilities to support the new products are not considered. The main requirement is to acknowledge that the partners in the supply chain play an important role, in order to preserve the innovative value of the products and increase demand creation.

  • 6.
    Eriksson, David
    et al.
    University of Borås, School of Engineering.
    Hedenstierna, Carl Philip T
    Matching supply chain strategy with business strategy and the results of a mismatch2012In: International Journal of Manufacturing Research, ISSN 1750-0591, Vol. 7, no 2, p. 181-197Article in journal (Refereed)
    Abstract [en]

    Recent research suggests that supply chains should be demand driven, as this allows them to better exploit differentiation opportunities. Application of this theory is, however, not straightforward, as improper implementation can cause rapid escalation of inventory levels and unit costs. Using the case study method, this research aims to highlight these problems, and to provide deeper knowledge about how supply processes are affected by a consumer-focused business strategy. Apart from identifying the problems that may occur when attempting to be more market-driven, e.g., reduced supply chain performance due to product proliferation, this research also identifies some appropriate means to overcome them, including postponement and differentiated sourcing.

  • 7.
    Eriksson, David
    et al.
    University of Borås, School of Engineering.
    Hilletofth, Per
    A consumer driven business model's impact on sourcing and inventory2011Conference paper (Refereed)
  • 8.
    Eriksson, David
    et al.
    University of Borås, School of Engineering.
    Hilletofth, Per
    The Importance of the Retailer for OEM Developing Innovative Products2011In: Conradi Research Review, ISSN 1459-0980, Vol. 6, no 2, p. 63-81Article in journal (Refereed)
    Abstract [en]

    The supply chain strategy research has generated many frameworks for matching the supply chain with the nature of demand, market, consumers, or products. Recently many companies have implemented innovative new product development processes in order to increase revenue. However, research on the importance of the retailers for an original equipment manufacturer (OEM) adopting a leagile supply chain strategy for innovative products, is scarce. Using the case study method, this research investigates the need of collaboration between an OEM and its retailers. This research aims to richen the knowledge about demand supply chain management (DSCM), and the coordination of demand and supply processes between companies in the demand-supply chain. This research shows that there are several measures that may be used to monitor performance, and that collaboration is important for the case company.

  • 9.
    Eriksson, David
    et al.
    University of Borås, School of Engineering.
    Hilletofth, Per
    Hilmola, Olli-Pekka
    Creating value through wholesaler and retailer interface2013In: Industrial management + data systems, ISSN 0263-5577, E-ISSN 1758-5783, Vol. 113, no 8, p. 1169-1188Article in journal (Refereed)
    Abstract [en]

    In the premium price range, retailer collaboration and showroom decoration as wellas information dissemination play an important role in the consumer sector, particularly in furnituresales. The purpose of this research is to report findings from Swedish wholesaler and its process toimprove sales of order driven furniture business.

  • 10.
    Eriksson, David
    et al.
    University of Borås, Faculty of Textiles, Engineering and Business.
    Svensson, Göran
    Elements affecting social responsibility in supply chains2015In: Supply Chain Management: An International Journal, ISSN 1359-8546, Vol. 20, no 5, p. 561-566Article in journal (Refereed)
    Abstract [en]

    Purpose– The purpose of this paper is to assess elements that affect social responsibility in supply chains and beyond. The elements are classified into drivers, facilitators and inhibitors.

    Design/methodology/approach– This paper presents an assessment of supply chain management research published over the period of 2009-2013.

    Findings– Sixteen elements are identified and presented in a framework along with their proposed constituents. The elements capture structures and management principles of supply chains that are important for social responsibility.

    Research limitations/implications– The elements provide a basis to better understand how social responsibility in supply chains is related to contextual factors. The framework of elements is still only an initial step toward enhanced understanding of how the context affects social responsibility in supply chains.

    Practical implications– The framework may guide companies to acknowledge elements that are known to improve or deteriorate social responsibility in supply chains.

    Originality/value– This paper contributes to capture the state-of-the-art knowledge based upon recent research. It is also a stepping stone toward improved insights on what drives, facilitates and inhibits individuals in social responsibility.

  • 11.
    Eriksson, David
    et al.
    University of Borås, Faculty of Textiles, Engineering and Business.
    Svensson, Göran
    The Process of Responsibility, Decoupling Point, and Disengagement of Moral and Social Responsibility in Supply Chains: Empirical Findings and Prescriptive Thoughts2016In: Journal of Business Ethics, ISSN 0167-4544, E-ISSN 1573-0697, Vol. 134, no 2, p. 281-298Article in journal (Refereed)
    Abstract [en]

    The aim of the paper is to explore and assess the process of responsibility, decoupling point, and disengagement of moral responsibility, in combination with business sustainability (BSus) in supply chains. The research is based on a qualitative approach consisting of two multifaceted case studies, each including multiple case companies and different empirical research characteristics, and a review of BSus in supply chain literature. The case studies apply moral disengagement (MDis) to propose how moral responsibility can deteriorate in supply chains, and the literature review identifies elements of BSus in supply chain management (SCM). The contribution of this paper is to compare these two research streams and evaluate the efficacy of the concepts proposed in the case studies. Through this study, BSus gains an entirely different and complementary toolkit which should facilitate further and more effective research in SCM. The theory of MDis also provides a foundation for reinforcing explanatory and prescriptive aspects of ‘best practices’ in the SCM literature. The findings also establish a basis for organizing and monitoring supply chains so as to improve BSus efforts. Considering moral responsibility as a flow this research explains why and how certain practices may impede BSus efforts in supply chains. Original and/or innovative outcomes include explanatory and prescriptive insights that emerge from a combination of empirical findings from two case studies, including seven companies and a framework for improving BSus management in supply chains, based on a typology of moral disengagement.

  • 12. Hilletofth, Per
    et al.
    Eriksson, David
    University of Borås, School of Engineering.
    Coordinating new product development with supply chain management2011In: Industrial management + data systems, ISSN 0263-5577, E-ISSN 1758-5783, Vol. 111, no 2, p. 264-281Article in journal (Refereed)
    Abstract [en]

    Purpose – The purpose of this paper is to form an understanding of how new product development (NPD) relates to supply chain management (SCM), why the two fields should be coordinated, and how this may be done. Design/methodology/approach – This research uses a literature review and case study research. The case study considers a Swedish company that operates on a global basis in the furniture industry. Empirical data have been collected mainly from in-depth interviews with key persons representing senior and middle management in the case company. Findings – This paper stresses the need to produce innovative, value-adding products, as well as the necessity to quickly deliver them to the market. Companies that face mature business environments may encounter problems due to a high emphasis on either the value-creation processes, or on the value delivery processes. Therefore, NPD activities need to be coordinated with SCM activities on a strategic level, lest competitiveness will be lost. Research limitations/implications – The research is limited to one case company; replication studies would enhance understanding of the studied phenomenon. There is a wide need for research exploring how various parts of demand and supply chains should be managed in order to fully utilize the advantages of the consumer-oriented enterprise. Practical implications – This paper provides insights for researchers and practitioners on how to coordinate and balance NPD (demand side) with SCM (supply side) activities. It highlights that companies should organize themselves around understanding how consumer value is created and how these processes may be coordinated to provide that value. The two processes must be given equal attention and importance to avoid sub-optimization. Originality/value – The need for coordinating NPD and SCM activities has been emphasized in the literature but still remains relatively unexplored. This paper contributes by investigating this issue further.

  • 13. Hilletofth, Per
    et al.
    Eriksson, David
    University of Borås, School of Engineering.
    Coordination of the demand and supply side: A case study from the furniture industry2011Conference paper (Refereed)
  • 14. Hilletofth, Per
    et al.
    Eriksson, David
    University of Borås, School of Engineering.
    Hilmola, Olli-Pekka
    Two sides of a token: coordinating demand and supply at furniture wholesaler2012In: International Journal of Manufacturing Research, ISSN 1750-0591, Vol. 7, no 2, p. 101-122Article in journal (Refereed)
    Abstract [en]

    This research work investigates the occurrence of Demand-Supply Chain Management (DSCM) components in a Swedish furniture wholesaler that sources most of its products from China. Three of the eight main components of DSCM were identified in the case company and one component was not fully applicable. The case shows possible caveats of being demand-driven and highlights the need to balance demand and supply sides simultaneously. During economic crisis years 2008-2009, business has experienced extraordinary decline in sales and profitability, while holding considerable amount of inventory at hand. In the long term, supply chain strategy relying on Chinese manufacturing could face increasing challenges in total costs owing to currency changes, transportation costs increase and environmental regulation.

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