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  • 1.
    Francke, Helena
    et al.
    University of Borås, Swedish School of Library and Information Science.
    Sundin, Olof
    University of Borås, Swedish School of Library and Information Science.
    Negotiating the role of sources: Educators' conceptions of credibility in participatory media2012In: Library & Information Science Research, ISSN 0740-8188, E-ISSN 1873-1848, Vol. 34, no 3, p. 169-175Article in journal (Refereed)
    Abstract [en]

    Participatory media are commonly used in today's society for a variety of purposes. The credibility associated with these media is sometimes contested, and their acceptance into school practices has been debated. Focus group interviews with teachers and librarians in upper secondary schools in Sweden are used to investigate conceptions and experiences of activities involving the critical evaluation of participatory media, with a particular focus on Wikipedia. Three themes are addressed. The first concerns how the teaching of the critical evaluation of sources is organized and comanaged between teachers and librarians. The second describes educators' experiences of print versus digital media, and their worry because students have problems negotiating the information architecture of print media. The third theme deals with conceptions of the credibility of Wikipedia. Four conceptions of credibility are identified: credibility is associated with the control and stability of a source; it is considered to be strengthened when several sources support a claim; it is viewed as situational and partial, rather than absolute; and it is associated with a multiplicity of voices and democratic forms of production. These findings may be used to inform educational activities around credibility and authority in schools by raising self-awareness among educators of various ways to talk about the credibility of sources with both colleagues and students.

  • 2.
    Maceviciute, Elena
    et al.
    University of Borås, Faculty of Librarianship, Information, Education and IT.
    Manzuch, Zinaida
    Vilnius University.
    Performance evaluation as a tool for strategic decisions about serving visually impaired users: The case of the Lithuanian Library for the Blind2016In: Library & Information Science Research, ISSN 0740-8188, E-ISSN 1873-1848, Vol. 38, no 2, p. 161-169Article in journal (Refereed)
    Abstract [en]

    The complexity of serving diverse and dispersed target audiences of visually impaired persons suggest that there is a need to analyse the performance of libraries for the blind. This issue is currently neglected in library and information science research. Library managers and policy-makers can employ performance data for developing new strategies for service delivery and sustainability. The balanced scorecard and historical benchmarking approaches were applied to analyse the performance of the Lithuanian Library for the Blind (LLB) in 2008-2012. The concepts of strategic issues and strategies were employed to demonstrate how performance evaluation findings may be used for the purposes of strategic planning. The findings revealed the attractiveness and sufficiency of cultural services, but also the inability of the LLB to reach its target audiences, the inefficiency of internal processes, low use of information resources and electronic services, and a lack of sustainability in organisational learning. A model of service provision in collaboration with public and academic libraries for publishing and distribution of literature in accessible formats was suggested to the LLB. It is in line with the policy and legal decisions necessary for achieving the Library's main goals.

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