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  • 1.
    Alsterberg, Matilda
    University of Borås, Faculty of Librarianship, Information, Education and IT.
    Mot en bättre upplevelse: Hur användarupplevelsen kan förbättras på webbplatsen hagabadet.se med fokus påinformationsarkitekturen.2016Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    User Experience plays a big part in web design. A bad UX can lead to users not finding what they´re looking for, or not understanding how to use the website. This study uses fou rmethods to examine User Experience on the website hagabadet.se. It starts of with a survey and a contextual inquiry to generate data that will show the main issues of the website. From the result of the two studies, two new method sare created to continue analysing the issues and to find a solution to them. The following methods are card sorting and CI with prototypes. These methods focus on analysing how the users want information to be structured. The result of the study show that the users need a better structure of information to find what they need, and that they are missing some important elements to be able to accomplish what they want on the website. New prototypes combined with examples are made to illustrate a development proposal that could improve the UX of the website.

  • 2.
    Billqvist Ung, Malin
    University of Borås, Faculty of Librarianship, Information, Education and IT.
    Användarupplevelse vid bostadsköp på webben: En utvärdering av Derome Mark & Bostads webbplats2016Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The aim of this study was to find aspects for improvement of the user experience on the website of the company Derome Mark & Bostad, a company that builds and sells houses and apartments. Before this study no such evaluation had been done on the website, and the company did not know their customer very well.

    For the evaluation the methods Contextual Inquiry (CI) and survey were used. For the CI:s the participants performed a number of tasks on the website, while giving feedback on the website. The survey was designed to involve the aspects that came up in the CI:s, and it was sent out to former customers.

    The most important aspect on the website for the participants was the information. This included information on price and size, and pictures. Overall the participants wanted a bit more information and more complete information. The second most important aspect was the information architecture. The menu was an important feature here, one that needed to be improved. Long pages with text were also a problem.

    Third came the design of the website. This was important both for the feel of the site, which in this case was nice and modern, and to help make important information clearer. What the website lacked a bit in this aspect was a more consistent and neat layout.

    Last in the study, suggestions were made on how these aspects on the website can be improved, based on the results of the CI:s and survey.

  • 3.
    Cronholm, Stefan
    et al.
    [external].
    Guldkuhl, Göran
    Communication Analysis as Perspective and Method for Requirements Engineering2005In: Requirements Engineering for Sociotechnical Systems / [ed] J L Maté, A Silva, Idea Group Inc , 2005, p. 340-358Chapter in book (Refereed)
    Abstract [en]

    In this chapter we challenge the view of perceiving information systems as systems for storing, retrieving, and organizing large amounts of data. We claim that the main purpose of information systems is to support the communication that takes place between different actors in a work practice. We describe a communication perspective on information systems and its consequences for performing requirements engineering. In this perspective business documents play a prominent role. The perspective is operationalized into a method and an example from a case study is used in order to describe the method.

  • 4.
    Dahlström, Mats
    et al.
    University of Borås, Swedish School of Library and Information Science.
    Kjellman, Ulrika
    Hansson, Joacim
    University of Borås, Swedish School of Library and Information Science.
    Documents reconstructed: digitization and institutional practice as mediation2009Conference paper (Refereed)
    Abstract [en]

    Libraries and other memory institutions have throughout history developed a range of methods and tools for transmitting full texts between material carriers and across media family borders. In this sense, library digitization belongs to the same tradition as 20th century microfilming and the ancient transcribing of manuscripts. The Gutenberg era marked a sharp decline in this full text transmitting business, and libraries devoted their time to producing bibliographical knowledge organization (KO) labels for documents rather than reproducing the full documents themselves. With digital reproduction technologies however, libraries have drawn a historic circle. They are yet again dedicating much energy and attention to the full text transmission they largely abandoned at the dawn of the printed age. In so doing, they take on a much more explicit role of producing and shaping the digital cultural heritage (CH) in addition to its accustomed role of preserving it and making it available. In this paper, we will discuss the practices of digitization within the library institutional setting, and in particular, the national library setting

  • 5.
    Eklund, Johan
    et al.
    University of Borås, Faculty of Librarianship, Information, Education and IT.
    Nelhans, Gustaf
    University of Borås, Faculty of Librarianship, Information, Education and IT.
    Topic modelling approaches to aggregated citation data2017Conference paper (Other academic)
    Abstract [en]

    In this research in progress paper we report on preliminary results from the proposed novel uses of topic modelling approaches to bibliographic references as sources for “bags-of-words” instead of actual text content in scientometric settings. The actual cited references, viewed as concept symbols for paradigmatic approaches to earlier research, could thereby be used to cluster research. We will demonstrate an explorative approach to using cited reference topics for the discovery of hidden semantic reference structures in a set of scientific articles. If found fruitful and robust, this approach could complement existing text based and citation based techniques to clustering of research that might bridge the two approaches. By approaching references as “words” and reference lists as “sentences” (or documents) of such “words”, we demonstrate that the topical structure of document collections can also be analyzed using an alternative and complementary source of content, which additionally provides an interesting perspective on bibliographic references as units of a meta language describing document content.

  • 6.
    Enzell, Michael
    University of Borås, Faculty of Librarianship, Information, Education and IT.
    En studie kring skapandet av en kollaborativ plattform för delning av digitalt material för utbildningssyfte inom vård2016Independent thesis Basic level (professional degree), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    A qualitative study exploring the possibilities of creating a collaborative platform dedicated to sharing digital material for educational purposes within health and medical education. The study explores how a surrounding community around the platform can have an impact on the sustainability and evolvement of the platform. The target audience for the platform have participated in interviews, with the purpose of gaining an insight in their opinions regarding this type of collaborative platform, a surrounding community and what aspects they consider the most important regarding the topic of sharing digital material.

  • 7.
    Göbel, Hannes
    University of Borås, Faculty of Librarianship, Information, Education and IT.
    Design Principles Enabling Digital Service Platform2016Conference paper (Refereed)
  • 8.
    Göbel, Hannes
    University of Borås, Faculty of Librarianship, Information, Education and IT.
    IT artefacts Facilitating Service Innovation: A Service Dominant Logic Perspective2016Conference paper (Refereed)
  • 9.
    Göbel, Hannes
    et al.
    University of Borås, Faculty of Librarianship, Information, Education and IT.
    Cronholm, Stefan
    University of Borås, Faculty of Librarianship, Information, Education and IT.
    Illustrating Emerging Design Principles Enhancing Digital Service Platforms2016In: 11th Interantional Conference on Design Science Research in Information Systems and Technology, St Johns, 2016Conference paper (Refereed)
  • 10.
    Göbel, Hannes
    et al.
    University of Borås, Faculty of Librarianship, Information, Education and IT.
    Cronholm, Stefan
    University of Borås, Faculty of Librarianship, Information, Education and IT.
    Nascent Design Principles Enabling Digital Service Platforms2016In: Proceedings of the 11th International Conference on Design Science Research in Information Systems and Technology, St Johns, 2016Conference paper (Refereed)
  • 11.
    Göbel, Hannes
    et al.
    University of Borås, Faculty of Librarianship, Information, Education and IT.
    Cronholm, Stefan
    University of Borås, Faculty of Librarianship, Information, Education and IT.
    Hjalmarsson, Anders
    University of Borås, Faculty of Librarianship, Information, Education and IT.
    Inscribing Service into Essential ITSM processes2016In: Proceedings the 27h Australasian Conference on Information Systems, Wollongong, 2016Conference paper (Refereed)
  • 12.
    Göbel, Hannes
    et al.
    University of Borås, Faculty of Librarianship, Information, Education and IT.
    Leal, Xavier
    Ortelio Ltd.
    Designing Platforms Leveraging Service Innovation2016In: Proceedings of the 19th International Conference on quality and service sciences, Rom, 2016Conference paper (Refereed)
  • 13.
    Göbel, Hannes
    et al.
    University of Borås, Faculty of Librarianship, Information, Education and IT.
    Nordigården, D
    Rehme, J
    Chicksand, D
    Cronholm, S
    University of Borås, Faculty of Librarianship, Information, Education and IT.
    Towards Innovation & Relationship Enabling Processes - an IT Outsourcing Perspective2015In: Proceedings of IPSERA 2015, 2015Conference paper (Refereed)
  • 14.
    Hjalmarsson, Anders
    et al.
    University of Borås, Faculty of Librarianship, Information, Education and IT.
    Johansson, Niklas
    Rudmark, Daniel
    University of Borås, Faculty of Librarianship, Information, Education and IT.
    Mind the Gap: Exploring Stakeholder Values with Open Data Assessment2015Conference paper (Refereed)
    Abstract [en]

    There is an ongoing movement in society to provide open data as an enabler for innovation and growth. As more data is passed on beyond organizational borders to trigger third party development of services, the expectations on what could be developed using open data increase. Developers have been observed to express frustration over different challenges in the wake of open data provision, such as localization issues, lack of quality in data etc. Knowledge and tools are missing to assess available open data. This absence risks ensuring continual improvement of open data markets and the management of hampering gaps between developers’ requests of data and data providers’ provision of data. This paper explores the benefits with open data assessment based on an exploratory single case research design. 

  • 15.
    Hjalmarsson, Anders
    et al.
    University of Borås, Faculty of Librarianship, Information, Education and IT.
    Juell-Skielse, Gustaf
    Ayele, Workneh
    Rudmark, Daniel
    University of Borås, Faculty of Librarianship, Information, Education and IT.
    Johannesson, Paul
    From Contest to Market Entry: A Longitudinal Survey of Innovation Barriers Constraining Open Data Service Development2015In: ECIS 2015 Proceedings, 2015Conference paper (Refereed)
    Abstract [en]

    Open data services have emerged as a research field. One important area of investigation within this field is exploration into how sustainable open data markets are created. Contests have become a popular method to propel and catalyse open data service development providing services to such markets. Recent research has identified numerous innovation barriers hampering development adjacent to the contest in developers’ effort to transform contest contributions to viable digital services based on open data. Little is however known about what innovation barriers over time constrain the post-contest process to transform initial innovations to finalized open data services ready for market entry. This paper presents a longitudinal survey of innovation barriers constraining teams performing open data service development after an innovation contest. The survey provides insights into 1) 24 innovation barriers constraining development, 2) a comparison of barrier importance based on team progress, and 3) a conceptualisation of phases structuring the process from contests to market entry, stipulating different innovation barriers impact open data service development. The results contribute to the understanding of how sustainable open data markets emerge and serve as a starting point for investigating how different stakeholders can manage innovation barriers constraining open data service development.

  • 16.
    Karlsson, Alexander
    et al.
    Informatics Research Center, University of Skövde, Skövde, Sweden.
    Hammarfelt, Björn
    University of Borås, Swedish School of Library and Information Science. University of Borås, Faculty of Librarianship, Information, Education and IT.
    Steinhauer, Joe. H
    Informatics Research Center, University of Skövde, Skövde, Sweden.
    Falkman, Göran
    Informatics Research Center, University of Skövde, Skövde, Sweden.
    Olson, Nasrine
    University of Borås, Swedish School of Library and Information Science. University of Borås, Faculty of Librarianship, Information, Education and IT.
    Nelhans, Gustaf
    University of Borås, Swedish School of Library and Information Science. University of Borås, Faculty of Librarianship, Information, Education and IT.
    Nolin, Jan
    University of Borås, Swedish School of Library and Information Science. University of Borås, Faculty of Librarianship, Information, Education and IT.
    Modeling uncertainty in bibliometrics and information retrieval: an information fusion approach2015In: Scientometrics, ISSN 0138-9130, E-ISSN 1588-2861, Vol. 102, no 3, p. 2255-2274Article in journal (Refereed)
    Abstract [en]

    We describe ongoing research where the aim is to apply recent results from the research field of information fusion to bibliometric analysis and information retrieval. We highlight the importance of ‘uncertainty’ within information fusion and argue that this concept is crucial also for bibliometrics and information retrieval. More specifically, we elaborate on three research strategies related to uncertainty: uncertainty management methods, explanation of uncertainty and visualization of uncertainty. We exemplify our strategies to the classical problem of author name disambiguation where we show how uncertainty can be modeled explained and visualized using information fusion. We show how an information seeker can benefit from tracing increases/decreases of uncertainty in the reasoning process. We also present how such changes can be explained for the information seeker through visualization techniques, which are employed to highlight the complexity involved in the process of modeling and managing uncertainty in bibliometric analysis. Finally we argue that a further integration of information fusion approaches in the research area of bibliometrics and information retrieval may results in new and fruitful venues of research.

  • 17.
    Karlsson, Helena
    University of Borås, Faculty of Librarianship, Information, Education and IT.
    Bland krukor och fat: Utveckling av en webbplatsprototyp för det lilla B2C e-handelsföretaget2016Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    This report describes the process of developing and evaluating a prototype for a user friendly, experience based B2C (business to consumer) e-commerce business for a small company that manufactures and sells ceramic art handicrafts. The prototype was developed from scratch since the ceramist did not have a website prior to this project. This project adopted a user-centred approach which means that the needs of the future users of the website was considered throughout the entire project. Another goal was that the website should be exciting, creative and useable. Lastly, the website should be able to mediate the unique point of view of the artist. This project was inspired by the four principles of interaction design. The future users of the website was involved during the initial phase of the project through interviews and also during contextual inquiry sessions to evaluate the prototype. The initial phase revealed that the users needed a website that was easy to navigate, that the website should be aesthetically pleasing and that the content of the website had to be easy to access. Based on the needs that was established in the initial phase a prototype was built. The evaluation of the prototype revealed issues with the main navigation, and that the user experience didn’t meet the goal set by the stakeholder. This led to an iteration of the design process which resulted in a new proposed design with a corrected navigation and a more interesting layout for a more exciting user experience.

  • 18.
    Kontopoulos, E.
    et al.
    CERTH, Thessaloniki, Greece.
    Darányi, Sándor
    University of Borås, Faculty of Librarianship, Information, Education and IT.
    Wittek, Peter
    University of Borås, Faculty of Librarianship, Information, Education and IT.
    Konstantinidis, K.
    CERTH, Thessaloniki, Greece.
    Riga, M.
    CERTH, Thessaloniki, Greece.
    Mitzias, P.
    CERTH, Thessaloniki, Greece.
    Stavropoulos, T.
    CERTH, Thessaloniki, Greece.
    Andreadis, S.
    CERTH, Thessaloniki, Greece.
    Maronidis, A.
    CERTH, Thessaloniki, Greece.
    Karakostas, A.
    CERTH, Thessaloniki, Greece.
    Tachos, S.
    CERTH, Thessaloniki, Greece.
    Kaltsa, V.
    CERTH, Thessaloniki, Greece.
    Tsagiopoulu, M.
    CERTH, Thessaloniki, Greece.
    Avgerinakis, K.
    CERTH, Thessaloniki, Greece.
    Deliverable 4.5: Context-aware Content Interpretation2016Report (Refereed)
    Abstract [en]

    The current deliverable summarises the work conducted within task T4.5 of WP4, presenting our proposed approaches for contextualised content interpretation, aimed at gaining insightful contextualised views on content semantics. This is achieved through the adoption of appropriate context-aware semantic models developed within the project, and via enriching the semantic descriptions with background knowledge, deriving thus higher level contextualised content interpretations that are closer to human perception and appraisal needs. More specifically, the main contributions of the deliverable are the following: A theoretical framework using physics as a metaphor to develop different models of evolving semantic content. A set of proof-of-concept models for semantic drifts due to field dynamics, introducing two methods to identify quantum-like (QL) patterns in evolving information searching behaviour, and a QL model akin to particle-wave duality for semantic content classification. Integration of two specific tools, Somoclu for drift detection and Ncpol2spda for entanglement detection. An “energetic” hypothesis accounting for contextualized evolving semantic structures over time. A proposed semantic interpretation framework, integrating (a) an ontological inference scheme based on Description Logics (DL), (b) a rule-based reasoning layer built on SPARQL Inference Notation (SPIN), (c) an uncertainty management framework based on non-monotonic logics. A novel scheme for contextualized reasoning on semantic drift, based on LRM dependencies and OWL’s punning mechanism. An implementation of SPIN rules for policy and ecosystem change management, with the adoption of LRM preconditions and impacts. Specific use case scenarios demonstrate the context under development and the efficiency of the approach. Respective open-source implementations and experimental results that validate all the above.All these contributions are tightly interlinked with the other PERICLES work packages: WP2 supplies the use cases and sample datasets for validating our proposed approaches, WP3 provides the models (LRM and Digital Ecosystem models) that form the basis for our semantic representations of content and context, WP5 provides the practical application of the technologies developed to preservation processes, while the tools and algorithms presented in this deliverable can be deployed in combination with test scenarios, which will be part of the WP6 test beds.

  • 19.
    Kontopoulos, Efstratios
    et al.
    CERTH, Thessaloniki, Greece.
    Riga, Marina
    CERTH, Thessaloniki, Greece.
    Mitzias, P.
    CERTH, Thessaloniki, Greece.
    Andreadis, S.
    CERTH, Thessaloniki, Greece.
    Stavropoulos, T.
    CERTH, Thessaloniki, Greece.
    Konstantinidis, K.
    CERTH, Thessaloniki, Greece.
    Maronidis, A.
    CERTH, Thessaloniki, Greece.
    Karakostas, A.
    CERTH, Thessaloniki, Greece.
    Tachos, S.
    CERTH, Thessaloniki, Greece.
    Kaltsa, V.
    CERTH, Thessaloniki, Greece.
    Tsagiopoulu, M.
    CERTH, Thessaloniki, Greece.
    Darányi, Sándor
    University of Borås, Faculty of Librarianship, Information, Education and IT.
    Wittek, Peter
    University of Borås, Faculty of Librarianship, Information, Education and IT.
    Gill, A.
    King's College London, UK.
    Tonkin, E. L.
    King's College London, UK.
    Waddington, S.
    King's College London, UK.
    Sauter, Ch.
    King's College London, UK.
    Corubolo, F.
    University of Liverpool, UK.
    PERICLES Deliverable 4.4: Modelling Contextualised Semantics2016Report (Refereed)
    Abstract [en]

    The current deliverable summarises the work conducted within task T4.4 of WP4, presenting our proposed models for semantically representing digital content and its respective context – the latter refers to any information coming from the environment of the digital object (DO) that offers a better insight into the object’s status, its  interrelationships with other content items and information about the object’s context of use. Within PERICLES, we refer to the content semantics enriched with the contextual perspective as “contextualised semantics”. The deliverable presents two complementary modelling approaches, based respectively on (a) ontologies and logics, and, (b) multivariate statistics.

  • 20.
    Leal, Xavier
    et al.
    Ortelio Ltd.
    Göbel, Hannes
    University of Borås, Faculty of Librarianship, Information, Education and IT.
    Barriers Hampering Exchange in the Knowledge Triangle2016Conference paper (Refereed)
  • 21.
    Lindberg, Rebecca
    University of Borås, Faculty of Librarianship, Information, Education and IT.
    En kommunwebbplats sökfunktion och meny: En undersökning av Tanums kommuns webbplats sökfunktion och meny2016Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The aim of this paper is to examine how Tanums kommuns website's global navigation menu, local menu and search engine can get better and how to improve them. I have chosen to use usability testing, surveys and research about similar products in order to find out how this can be done. I have found that the website has problems with not getting results when searching in a specific way. I have also found, among other things, that users don't find it logical to find certain information at some places and also that the labeling of certain elements in the menu needs improvement. A few of my suggestions were to help the user by suggesting different ways to search, that there is a way to filter the search, that the labeling of the menu elements were looked through and that information were put where users finds it logical. I also suggested that a bigger usability test could be carried out before or after some changes to the website was done.

  • 22.
    Mansour, Osama
    et al.
    University of Borås, Faculty of Librarianship, Information, Education and IT. Library and Information Science.
    Ghazawneh, Ahmad
    IT University of Copenhagen.
    THE FACES OF BUREAUCRACY: UNDERSTANDING ENTERPRISE SOCIAL MEDIA2015In: Proceedings of the The 9th Mediterranean Conference on Information Systems (MCIS), 2015Conference paper (Refereed)
    Abstract [en]

    The social media are often perceived as tools that support openness and flexible participation among individuals and communities. This might explain the reason why social media have become indispensible for many daily practices in organizations. But how do these organizations appropriate and use these media relative to their formal structures and characteristics is a question in focus for the current paper. Drawing on classical concepts of organizational bureaucracy from Weber (1978) and Eisenstadt (1959), we present a qualitative analysis of empirical data obtained from two large organizations that use a wiki as a collaborative knowledge platform. The results show how the tendency to organize the use of the wiki through introducing structure might create barriers for open and democratic collaboration and knowledge sharing at the workplace. They also show that while a freer approach to using wikis might allow for self-organizing, there is still a possibility for enacting social structures that limit openness and flexibility. As such, the paper contributes novel insights into how social media might be used in bureaucracies and soft bureaucracies. 

  • 23.
    Mansour, Osama
    et al.
    University of Borås, Faculty of Librarianship, Information, Education and IT. Swedish School of Library and Information Science.
    Ghazawneh, Ahmad
    IT University of Copenhagen.
    Value Creation in Digital Application Marketplaces: A Developers’ Perspective2015In: International Conference on Information Systems, 2015Conference paper (Refereed)
    Abstract [en]

    Digital application marketplaces are increasingly relevant for digital platform owners seeking to reap the benefits of distributing, brokering, and operating applications by third-party developers. Owners of such marketplaces have two vital goals: address the needs of heterogeneous end-users and attract third-party developers. A key element in simultaneously accommodating these goals is value creation. However, while there is emerging literature on digital application marketplaces, little empirical evidence exits about the value creation process for and by application developers. Drawing on a research study of third-party developers, we synthesize the value creation perspective and digital platforms literature to develop an understanding of value creation in digital application marketplaces from the perspective of third-party developers. Our study identifies and explores six different value sources and their associated value creation and realization. In doing this, our research extends and complements existing digital platform literature and contributes new knowledge about new forms of value creation. 

  • 24.
    Maronidis, A.
    et al.
    CERTH, Thessaloniki, Greece.
    Chatzilari, E.
    CERTH, Thessaloniki, Greece.
    Kontopoulos, E.
    CERTH, Thessaloniki, Greece.
    Nikopoulos, S.
    CERTH, Thessaloniki, Greece.
    Riga, M.
    CERTH, Thessaloniki, Greece.
    Mitzias, P.
    CERTH, Thessaloniki, Greece.
    Darányi, Sándor
    University of Borås, Faculty of Librarianship, Information, Education and IT.
    Wittek, Peter
    University of Borås, Faculty of Librarianship, Information, Education and IT.
    Gill, A.
    King's College London, UK.
    Tonkin, E.L.
    King's College London, UK.
    De Weerdt, D.
    SpaceApps, Belgium.
    Corubolo, F.
    University of Liverpool, UK.
    Waddington, S.
    King's College London, UK.
    Sauter, Ch.
    King's College London, UK.
    PERICLES Deliverable 4.3: Content Semantics and Use Context Analysis Techniques2016Report (Refereed)
    Abstract [en]

    The current deliverable summarises the work conducted within task T4.3 of WP4, focusing on the extraction and the subsequent analysis of semantic information from digital content, which is imperative for its preservability. More specifically, the deliverable defines content semantic information from a visual and textual perspective, explains how this information can be exploited in long-term digital preservation and proposes novel approaches for extracting this information in a scalable manner. Additionally, the deliverable discusses novel techniques for retrieving and analysing the context of use of digital objects. Although this topic has not been extensively studied by existing literature, we believe use context is vital in augmenting the semantic information and maintaining the usability and preservability of the digital objects, as well as their ability to be accurately interpreted as initially intended.

  • 25.
    Olin, Paulina
    University of Borås, Faculty of Librarianship, Information, Education and IT.
    Informationsarkitektur för användarbehov: en användarcentrerad analys av Oatly.com2016Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The purpose of this bachelor thesis is to examine the usabilityof Oatly.com, using qualitative as well as quantitative methodswithin usercentereddesign and information architecture, inorder to propose ways of developing and improving it. Byanalyzing the content of the website’s home page, andcomparing it to the home pages of similar websites usingcompetitive benchmarking, suggestions are made on how toimprove the home page of the website, along with results fromcontextual inquiries carried out using participants representingthe company’s target group. The methods used are followedout from a usability perspective, and are focused on the needsand preferences of the target group. The conclusion reached inthis thesis suggests that the overall quality of Oatly.com iswell thought out and adjusted to appeal to the desired targetgroup. However suggestions are made on how the website canbe adjusted and improved in order to appeal to the targetaudience, as well as ways for Oatly to continue the assessmentand analysis of how to continually evolve and improve thewebsite. The suggestions for development of the websiteinclude adding a search function, adding significant content tothe productandcontact pages, adding content which explainsto the user how the company’s products can be utilized, aswell as changing the current utilization of the slider on thehome page.

  • 26. Söderström, Eva
    et al.
    Holgersson, Jesper
    Alenljung, Beatrice
    Göbel, Hannes
    University of Borås, Faculty of Librarianship, Information, Education and IT.
    Hallqvist, Carina
    University of Borås, Faculty of Librarianship, Information, Education and IT.
    The Conceptual Confusion Around “e-service”: Practitioners Conceptions2015In: Open and Big Data Management and Innovation / [ed] Marijn Janssen, Matti Mäntymäki, Jan Hidders, Bram Klievink, Winfried Lamersdorf, Bastiaan van Loenen, Anneke Zuiderwijk, Cham, Switzerland, 2015, p. 366-371Conference paper (Refereed)
    Abstract [en]

    The e-service concept has been a central concern in many researchand practitioner areas in recent years. There are expectations of citizens, customers,commercial companies and public organizations of what e-services are,their functionality and benefits. However, there is conceptual confusion thatmay hamper collaboration and research viability. This paper explores the conceptualvagueness and presents an empirical investigation of how the e-serviceconcept is treated in practice, along with its kindred concept “IT service”. Resultsshow that public and commercial organizations approach e-services differently,that translation problems can cause lack of comparability in research results,and that additional concepts may be introduced instead of e-service.

  • 27.
    Öhrström, Tobias
    et al.
    University of Borås, Faculty of Librarianship, Information, Education and IT.
    Olsson, Christoffer
    University of Borås, Faculty of Librarianship, Information, Education and IT.
    The precision of RSSI-fingerprinting based on connected Wi-Fi devices2017Independent thesis Basic level (degree of Bachelor), 15 credits / 22,5 HE creditsStudent thesis
    Abstract [en]

    Received Signal Strength Indication (RSSI) fingerprinting is a popular technique in the fieldof indoor positioning. Many studies on the subject exist acknowledging Wi-Fi signal variationconnected to Wi-Fi signals, but does not discuss possible signal variation created byconnected devices nor consequential precision loss.Understanding more about the origins of signal variation in received signal strength indication(RSSI) fingerprinting would help deal with or prevent them as well as provide moreknowledge for applications based on such signals. Environments with a varying number ofconnected devices would benefit from knowing changes in localization precision resultingfrom the devices connecting and disconnecting from the access point because it wouldindicate whether workarounds for such circumstances would be necessary.To address this issue, the work presented here focuses on how the precision of RSSIfingerprinting vary given different levels of connected Wi-Fi devices. It was carried out byconducting real world experiments at times of low- and normal levels of connected devices toaccess points on two separate locations and evaluating precision changes between statedactivity levels. These experiments took place at the University of Borås as well as at Ericssonin Borås.Experimental findings indicate that the accuracy does deteriorate in higher levels of activitythan in low activity, even though not enough evidence to determine the precision ofdeterioration. The experiments thereby provide a foundation for location-based applicationsand services that can communicate the level of positional error that exist in differentenvironments which would make the users aware but also make the applications adaptaccordingly to different environments. Based on the precision achieved, we identify variousapplications that would benefit from our proposed model. These were applications that wouldtrack mobile resources, find immobile resources, find the movement flows of users as well asnavigation- and Wi-Fi coverage applications.Further research for investigating the exact correlation between access point stress andprecision loss is proposed to fully understand the implications connected devices have onRSSI fingerprinting.

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