One essential characteristic of the Action Design Research (ADR) method is researcher-practitioner collaboration (RPC). The purpose of this paper is to present theoretical models for RPC collaboration in ADR projects. The models involve conditions, actions, and consequences concerning RPC challenges. A grounded theory approach was applied to identify the RPC challenges. The challenges were identified in a collaborative ADR project consisting of four researchers and nine organizations from the industry sector. The identified main challenges are: researcher intervention in practitioner contexts, reciprocal shaping between artifacts and design principles emerged from theory and practice, and researcher and practitioner learning. The contribution to practice, which consists of future ADR projects involving collaboration between researchers and practitioners, involves specific actions to be taken.

Prehospital emergency care includes the care and treatment of patients prior to them reaching hospital. This is generally a field for the ambulance services, but in many cases firemen or police can be the ones to provide the first responses. The aim of this study was to describe and understand experiences of being the first responder on the scene of an accident, as described by policemen, firemen and ambulance staff. A lifeworld perspective was used in four different traumatic situations from southern Sweden. The data consisted of 13 unstructured interviews with first responders. The phenomenological analysis showed that experiences of being the first responder on the scene of an accident is expectations of doing a systematic course of action, dressed in the role of a hero, and at the same time being genuine in an interpersonal encounter. This entails a continuous movement between ‘being’ and ‘doing’. It is not a question of either – or, instead everything is to be understood in relation to each other at the same time. Five constituents further described the variations of the phenomenon; a feeling of security in the uncertainty, a distanced closeness to the injured person, one moment in an eternity, cross-border cooperation within distinct borders and a need to make the implicit explicit. This finding highlights the importance of using policemen and firemen in doing life support measures while waiting for the ambulance staff, and would in turn increase the importance of the relationship between the different professionals on the scene of an accident.

Kommunikationsvetenskap som forskningsämne expanderar kraftigt i takt med att våra professionella behov av att kommunicera framgångsrikt ökar. Utan tvekan är det så att den som förstår och behärskar interpersonell kommunikation kommunicerar medvetet och effektivt såväl inom sin organisation som mellan organisationer.

 Författaren varvar praktiska, professionsnära exempel med användbara kommunikationsteorier och kommunikationsmodeller.

gKommunikation är centralt i nästan alla mänskliga aktiviteter. I klassrummen är kommunikation en nödvändighet för att skapa ett positivt fysiskt och socialt klimat som grund för samspel och lärande. Det är dock möjligt att kommunicera på många olika sätt och forskningen, framför allt den internationella, kan nu visa vilka sätt att kommunicera som ger bäst resultat. Trots att kommunikation är så centralt i undervisning har ytterst få böcker på svenska tagit ett helhetsgrepp om detta intressanta och viktiga ämne. Boken behandlar bl.a.: • kommunikationsmönster i klassrummet • känslors betydelse för kommunikation och lärande • gruppkommunikation och lärande • multimodal kommunikation i klassrummet • hur frågor används på ett optimalt sätt • hur tydlighet och visualisering fungerar som hjälpmedel. Boken vänder sig till blivande och verksamma lärare inom grund- och gymnasieskolan samt andra yrkesgrupper med intresse för kommunikation och lärande inom utbildning.

Ledarskapskompetens - leda, lära och utveckla - övrigt, Svenska, 2022Författare: Mikael JensenVälj antal 426kr  Spara till önskelista Skickas inom 1-3 vardagar   Kan vem som helst bli ledare? Kan den som redan är ledare bli en bättre ledare? Det finns inte några enkla svar på dessa frågor. Utgångspunkten i den här boken är emellertid att förmågan att leda inte är något medfött utan något man lär sig genom att utveckla och förfina en uppsättning mer eller mindre nödvändiga kompetenser. Detta är också grunden i ett kompetensperspektiv på ledarskap.

I boken presenterar författaren ett antal kompetenser som har betydelse för ledarskap, som till exempel kommunikationskompetens och relationskompetens. Sammantaget handlar dessa kompetenser om att förstå sig själv, sina medarbetare och sin verksamhet i ett större sammanhang.

Boken är indelad i fyra delar. Del 1 lägger grunden för den ledarskapsmodell som boken är uppbyggd kring. Del 2 och 3 ger en fördjupad beskrivning av de olika kompetenser som utgör modellens huvud- och bikomponenter. I del 4 presenteras jämförelser med andra ledarskapsteorier samt konkreta exempel på hur modellen kan tillämpas i olika verksamheter och situationer.

Boken riktar sig till blivande och verksamma ledare. Syftet är att ge läsaren dels en djupare förståelse för vad det innebär att vara ledare, dels hjälp i att utöva ledarskapet.

The purpose underlying this paper is to find out what purposes/functions people from a diverse background assess to be more important and central to human interpersonal communication. A list of 17 possible purposes and functions of interpersonal communication was derived from a literature review and used in a survey study. The questionnaire was filled out by 313 participants (international students being in Sweden) from diverse cultural backgrounds. The findings from this study suggest that the participants acknowledge very central aspects of human life to be the reasonfor communicating. The most agreed upon reasons why we communicate is to share and enhance enjoyment (share positive emotions) and to create and strengthen social bonds (manage relationships).

Lärare använder kommunikation på många sätt för att leda i sin undervisning. I detta kapitel ligger fokus specifikt på dialogen, eller samtalsstrukturen, och på hur läraren avsiktligt leder eleverna att ta till sig ett visst innehåll inom ramen för dialogen. För att leda eleverna behöver man som lärare till att börja med en god förståelse för hur samtalsstrukturen ser ut och för hur turregleringen i ett samtal går till. Därtill kan man använda sig av resurser som sin kropp, frågor och andra hjälpmedel för att nå fram med sina avsikter så tydligt som möjligt. Syftet med kommunikationen är att leda eleverna till lärande. Om man lyckas förfina och precisera sin kommunikation har man kommit en bra bit på vägen.

Kapitlet tar upp barns nära relationer och hur de kommunicerar med varandra. Centrala aspekter som att bli förstådd och lyssnad på tas upp. Även att dela hemligheter och bygga upp tillit.

A work model for sustainable care improvement is enhanced by a professional approach in whichattitudes, opinions, and discussions are further developed into creative reflection. This requires not only a personal reflective attitude but also a collegial environment, interested in mutual support in morethorough reflection. Optimal conditions for such development occur when there is an organizational structure at the caring unit which makes it possible to intertwine these factors so that they become a natural part of the work climate.

The aim of this thesis is to discuss the character, purpose, and use of the language surrounding new technology, specifically cloud computing. The thesis is situated within library and information science. Its theoretical basis and argumentation builds upon notions articulated by Berger and Luckmann (1966), known as “the social construction of reality”, and upon conceptual metaphor theory developed by Lakoff and Johnson (2003). The thesis discusses the consequences of how cloud computing is explained and legitimised by various actors, such as cloud providers, computer scientists, IT professionals, business leaders, and strategic staff in organisations that had implemented cloud services. It builds on four articles that are based on diverse empirical materials and methods.

A starting point is that IT has been talked about as neutral and unobtrusive. Instead, the results of this thesis show that accounts about IT hide its complexity both regarding its implementation and use. Talk about computing as a utility from the 1950s and forward was surprisingly precise in predictions concerning future IT. However, rather than accepting such accounts as communicating clear insights, it can be argued that this use of language led to the legitimation and institutionalisation of certain normative ways to talk about IT. The utility metaphor could, therefore, be seen as a powerful persuasive device, guiding changes in policies and investments. In today’s promulgation of cloud technologies by Google, Apple, Facebook and Amazon, the four internet giants sometimes referred to as GAFA, it is possible to distinguish the extension of the utility metaphor into images of power, choice, and a transformed life, while complexity issues are considerably downplayed.

Societies, organisations, and individuals all over the world are now, more than ever before, connected to the internet through various cloud technologies. Scrutinised in the thesis are accounts about Google Apps for Education (GAFE), a suite of cloud-based apps increasingly introduced in schools in Sweden and all over the globe. These cloud services are described as free and able to fulfil various user needs. This persuasive promulgation, together with various rhetorical strategies in their privacy policies, disguises the circumstance that Google exploits user information for its own business purposes by creating algorithmic identities of users based on individual web behaviour. With customers’ utilisation, cloud providers such as Google can act powerfully from a distance. As they develop remote control through their widespread cloud technology, they can affect individuals, businesses, and society at large. In this and other ways, IT will continue to reshape communication, the way people relate to each other, and to themselves. 

Social networking sites have become indispensable information and communication tools in everyday life. This qualitative study investigated the information-related activities and affordances of a Facebook group for foreign mothers living in Sweden. Four key information activities were identified: posting, monitoring, commenting and searching. These activities show how the group members accessed the information resources embedded within the group in a variety of visible, invisible, active and passive modes. The article concludes with a discussion of how these different modes are facilitated by the affordances of visibility, accessibility, persistence and associations.

The present paper explores reciprocal adaptation of emotion in conflict transformation and negotiation (Martinovski and Mao 2009, Martinovski 2010) by studying authentic discourse. It finds that reciprocal adaptation affects emotion in conflict transformation. It is most evident in empathy exchanges and realizes as direct and opposite reciprocity. The study concludes that conflict is a method through which participants learn how to enter into each other’s frame of reference.

Att läraren är en ledare, det är nog alla överens om. Men vad handlar ledarskapet egentligen om? Den här boken tar sig an det komplexa ledarskapet och dess praktik genom att belysa lärarens ledarskap ur en rad olika aspekter.

Lärarens ledarskap är en förutsättning för att undervisningen ska leda till lärande. I undervisningssituationen ska läraren på samma gång balansera undervisning, relationer och ordningsfrågor. Detta förutsätter att den enskilde läraren har didaktisk och relationell kompetens samt kompetens att leda grupper. Samtidigt behöver läraren kunna avläsa och förstå de system som skolan omfattar, och vilka faktorer utanför lärarens dagliga verksamhet som kommer att påverka möjligheterna för läraren att leda och att utveckla sitt ledarskap. 

I den här boken får läraren redskap för att utveckla ett gott ledarskap genom praktiknära exempel, kopplade till forskning inom varje område. I bokens olika delar speglas det komplexa samspelet mellan elever, lärare och den kontext de befinner sig i samt hur läraren kan navigera sitt ledarskap för att åstadkomma ett hållbart lärande hos eleverna. I ett antal innehållsrika forskningsbaserade kapitel med praktiknära resonemang belyser bokens författare flera olika aspekter av lärarens pedagogiska ledarskap. Här kan läsaren ta del av kapitel som bland annat behandlar ledarskapsteorier, relationellt klassrumsledarskap, konflikthantering, pedagogiskt ledarskap online och lärares ledarskap i en mångkulturell skola.

An increasing number of companies are introducing artificial agents as self-service tools on their websites, often motivated by the need to provide cost-efficient interaction solutions. These agents are designed to help customers and clients to conduct their business on the website. Their role on commercial websites is often to act as online sales/shopping assistants with the hope of replacing some of the interactions between customers and sales staff, thus supplementing or replacing human-to-human communication. However, research on artificial agents and comparisons with human-to-human communication, in particular, is still scarce. The purpose of this article is to explore the similarities and differences in communication between an artificial agent and customers compared with face-to-face communication between human service providers and customers. The method employed is a qualitative comparison of face-to-face human service provision in a travel agency setting and logs of interactions between customers and an artificial agent on an airline company website. The analysis is based on the theory of “activity-based communication analysis” and makes use of a framework of specific communication features provided by this theory. The article demonstrates a number of deficiencies in communication between artificial embodied agents and humans, suggesting that artificial embodied agents still lack many of the desirable communicative aspects of human-to-human service encounters.

Digital Storytelling, with digital media such as images, text, music, audio and videos—is an effective medium to broadcast the social norms that are important for a sustainable fashion industry. F/ACT movement is one such project at the Science Park, University of Borås that promotes sustainable actions through the social media community, with the influencers who have pledged to become fashion activists. But the fashion industry that is driven by fast trends and consumption—has considerably invested in consumer’s ‘experience’ towards buying clothes. Be it of marketing campaigns, in-store as well as user-friendly e-commerce experience—and if experience can lead to buying that can be excessive, then experience should also potentially lead to retaining the clothing with consumers. Digital storytelling can act as a tool of social innovation, and therefore the purpose is to identify the role and importance of digital storytelling in social media by engaging in storytelling activities with F/ACT’s large social media community. It is further to identify values—that digital storytelling—might create to capture the experiences and form a positive relationship with existing clothing. The project is a qualitative action-research, by implementing storytelling as a data collection method and narrative inquiry as a writing and analysis method. As digital storytelling, is suitable for communicating complex information, sustainability in clothing as being acutely manifold, may also profit with media collaboration with fashion organizations.

When collaborating individuals rely on situation awareness (the gathering, incorporation and utilization of environmental information) to help them combine their unique knowledge and skills and achieve their goals. When collaborating across distances, situation awareness is mediated by technology. There are few guidelines to help system analysts design systems or applications that support the creation and maintenance of situation awareness for teams or groups. We propose a framework to guide design decisions to enhance computer-mediated situation awareness during scientific research collaboration. The foundation for this framework is previous research in situation awareness and virtual reality, combined with our analysis of interviews and observations of collaborating scientists. The framework suggests that situation awareness is comprised of contextual, task and process, and socio-emotional information. Research in virtual reality systems suggests control, sensory, distraction and realism attributes of technology contribute to a sense of presence (Witmer & Singer, 1998). We suggest that consideration of these attributes with respect to contextual, task and process, and socio-emotional information provides insights to guide design decisions. We used the framework when designing a scientific collaboratory system. Results from a controlled experimental evaluation of the collaboratory system help illustrate the framework's utility.

This project investigated the communication of four children with autism spectrum disorders, who used a speech-generating device (SGD) in one or two selected activities in their home environment. The children were between five and seven years of age. The conversational topics introduced by the children and their parents were analyzed. The introduction of the SGD increased conversational interaction, as measured by topic length, for all children in five of the six activities studied. The analysis of topics showed that conversation within the “ongoing activity” increased and that the irrelevant speech used by the two more verbal children was reduced with access to the SGD.

Three children diagnosed within the autism spectrum between the ages of 5 and 7 years at different stages of communication development were supplied with speech-generating devices (SGDs) in their homes. The parents were taught to introduce the SGDs into home routines and the effects were evaluated naturalistically. Videotapes recorded by the parents before and during SGD use were coded with respect to communication effectiveness, mode, role in turn taking, and engagement in activity. Findings varied among the children and activities, but an increased level of communication effectiveness was seen during SGD use for all children. Variations of outcome among the three children and factors of importance for effective SGD use in the homes of children with autism spectrum disorders are discussed.

Implementeringsprocessen kring utbildning och undervisning för hållbar utveckling tenderar att fokusera på det naturvetenskapliga och samhällsvetenskapliga ämnesområdena och ofta särskilt uppmärksamma miljöperspektivet. Samtidigt anger lagstiftning och policydokument att undervisning för hållbar utveckling skall genomsyra all undervisning, vilket reser frågor om hur detta uppdrag skall tolkas och realiseras i skolämnet svenska. Föreliggande sektionsföredrag belyser och problematiserar frågorna om förankringen av hållbar utveckling inom ramarna för svenskämnet utifrån lagstiftning, policydokument, kursplaner och ämneskonceptioner. Vad menas med undervisning i och för hållbar utveckling inom svenskämnet och hur tolkar verksamma lärare i svenska detta uppdrag. Anförandet utgår ifrån en pågående 22 studie och bygger på intervjuer med verksamma lärare samt en enkätundersökning som fokuserar implementeringsprocessen utifrån ett såväl organisatoriskt som didaktiskt perspektiv.