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  • 1.
    Abelli, Björn
    University of Borås, School of Business and IT.
    Directing and Enacting the Information System2007In: Advances in Information Systems Development - New Methods and Practice for the Networked Society. / [ed] W Wojtkowski, W. G. Wojtkowski, J. Zupancic, G. Magyar, G. Knapp, Springer US , 2007, p. 13-23Chapter in book (Other academic)
  • 2.
    Abelli, Björn
    University of Borås, School of Business and IT.
    On Stage! Playwriting, Directing and Enacting the Informing Processes2007Doctoral thesis, monograph (Other academic)
  • 3. Abormegah, Jude Edem
    et al.
    Bahadin Tarik, Dashti
    Transitioning Business Intelligence from reactive to proactive decision-making systems: A qualitive usability study based on Technology Acceptance Model2020Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Nowadays companies are in a dynamic environment leading to competition in finding new revenue streams to strengthen their positions in their markets by using new technologies to provide capabilitiesto organize resources whilst taking into account changes that can occur in their environment. Therefore, decision making is inevitable to combat uncertainties where taking the optimal action by leveraging concepts and technologies that support decision making such as Business Intelligence (BI)tools and systems could determine a company’s future. Companies can optimize their decision making with BI features like Data-Driven Alerts that sends messages when fluctuations occur within a supervised threshold that reflects the state of business operations. The purpose of this research was to conduct an empirical study on how Swedish companies and enterprises located in different industries apply BI tools and with Data-driven Alerts features for decision making whereby we further studied the characteristics of Data-driven Alerts in terms of usability from the perspectives of different industry professionals through the thematic lens of the Technology acceptance model (TAM) in a qualitative approach. We conducted interviews with professionals from diverse organizations where we applied the Thematic Coding technique on empirical results for further analysis. We found out that by allowing possibilities for users to analyze data in their own preferences for decisions, it will provide managers and leaders with sufficient information needed to empower strategic and tactical decision-making. Despite the emergence of state-of-the-art predictive analytics technologies such as Machine Learning and AI, the literature clearly states that these processes are technical and complex to be comprehended by the decision maker. At the end of the day, prescriptive analytics will end up providing descriptive options being presented to the end user as we move towards automated decision making. This we see as an opportunity for reporting tools and data-driven alerts to be in contemporary symbiotic relationship with advanced analytics in decision making contexts to improve its outcome, quality and user friendliness.

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  • 4. Abrahamsson, Alexander
    et al.
    Arvidsson, Wictor
    Svenskarnas syn på självkörande bilar och dess etiska och moraliska konsekvenser2023Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Artificial intelligence is a phenomenon that is only getting bigger and bigger in the world and in Sweden. The technology is becoming increasingly common for cars to be able to drive themselves, in other words self-driving cars. Sweden currently has no legislation for fully self-driving cars in Sweden. Through a quantitative survey, the public's attitude and acceptance of the phenomenon in Sweden has been examined. Furthermore, the study investigated who the Swedish population believes should be held accountable in car accidents with self-driving cars. The authors were able to state that the legislation lags behind the technology and in order for fully self-driving cars to be implemented in Sweden, there should be a change in the legislation to meet the general perception of self-driving cars in Sweden. The results of the study came to the conclusion that a change in the current legislation should be relevant where the law benefits people as well as the companies behind the technology, not just as it is now that the law only benefits the car manufacturers as they have no responsibility in car accidents with semi-autonomous cars. In order for people to trust the technology, a greater knowledge of the phenomenon is needed. The car manufacturers could fix this by letting the user of the car have greater knowledge of, for example, the data that the companies collect and what it is used for. 

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    2023KANI01
  • 5. Adamsson, Anton
    et al.
    Jönsson, Julius
    Datadriven affärsanalys: en studie om värdeskapande mekanismer2021Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Business analysis is an increasingly popular trend that many organisations use because of its potential to establish valuable insights, increased profitability and improved operational efficiency. Something that has proved to be rather problematic as the desired results rarely is a certainty. The purpose of the study is to examine how fashion retailers can use business analytics to generate positive insights through value-creating mechanisms by applying a process model. Based on semi-structured interviews with the employees of a fashion company and a starting point in previous research, we have mapped how business analysis can be used to obtain value. The empirical study resulted in three valuable insights (1) The examined organisation uses business analysis to increase profitability. (2) The data assets of the organisation are enough to acquire valuable insights. (3) Further we discovered that the organisation uses influencers as a valuable asset and can be categorised as a business analysis capability, previously undefined in preceding research.

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    fulltext
  • 6.
    Ahlborg, Arvid
    University of Borås, Faculty of Librarianship, Information, Education and IT.
    Kommuners val av e-tjänster: En kvalitativ intervjustudie2023Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Sweden's municipalities face major challenges in the future to be able to provide the welfare services that are expected of them, primarily due to an increasing elderly population. To cope with these challenges, digitalization and the utilization of today's technology have been highlighted as a solution, where e-services have a central role for municipalities. However, several municipalities have stated that they have problems with developing e-services in step with societal development and that existing e-services are not used to the expected extent The purpose of the study is thus to explore the phenomenon of "the introduction of e-services" within municipalities in Sweden, with a focus on why municipalities choose to introduce the e-services they do. A qualitative method has been used where a small-N study was carried out. The data collection consisted of seven semi-structured interviews in which a total of eight different municipalities were included. The respondents have been selected based on the information they were able to provide. A content analysis has then been carried out where a number of categories have been identified through open and axial coding. The analysis shows that the municipalities' choice of e-services is influenced by how they identify and manage ideas for e-services, a collection of obstacles to the introduction of e-services as well as their collaborations with other municipalities and public bodies regarding e-services. The study can contribute to an increased awareness for the municipalities about why they choose the e-services they do, which can ease and improve their work with e-services. This can help the municipalities to fulfill the existing potential with e-services and meet the challenges they are facing in the future. This study is written in Swedish.

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    2023KANI02
  • 7. Ahlqvist, Martin
    Grön webbutveckling: En kvalitativ intervjustudie om webbutvecklares arbete med hållbar ekologisk webbutveckling2019Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    This study aims to examine how web developers work with ecologically sustainable web development and what may impel them to do so. The global impact from the use and development of web products and services are growing in a steady pace. This was inves-tigated through a qualitative study including semi structured interviews with five web developers.

    Results and analysis show that web developers today do not work to any great extent with ecologically sustainable web development. The biggest reason for this is ignorance and that there is no correct definition of what it means. Web developers' attitudes are positive towards such work, but the drivers do not match the attitudes, since sustainable work is not a priority. The study shows that there are both opportunities and obstacles to work with ecologically sustainable web development. The greatest opportunities lie in the fact that interest in sustainability increases and that it has positive effects. The biggest obstacles are ignorance and the fact that sustainability is not yet given high priority.

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    fulltext
  • 8.
    Ahlqvist, Petter
    et al.
    University of Borås, Faculty of Librarianship, Information, Education and IT.
    Vagiström, Johan
    University of Borås, Faculty of Librarianship, Information, Education and IT.
    Kravställning på Incidenthanteringssystem2015Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The use of IT-related services has increased massively over the past years and it shows no signs to stop. But alongside the usage increasing the risks also increases, because what will happen when the IT-services that so many rely upon suddenly cease to function, or in other ways become inaccessible? To protect against such scenarios it is increasingly more common for IT-service businesses to use incident management, whose purpose is to recover IT-services to their functional state, using predefined processes, should an event occur. It is common for IT-service businesses when implementing an incident management process to use some kind of framework or method to facilitate and streamline its work process, and as of writing this paper, the most used frameworks are ITIL and COBIT.

    It is very common for an IT-service business that in the incident management process develop a system or application whose purpose is to facilitate and streamline the incident management, and these are commonly referred to as Incident Management Systems. Even though ITIL and COBIT being widely used worldwide, there are some weaknesses in them, regarding Incident Management Systems, since both of the frameworks lack focus and depth of what an Incident Management System should manage. Such lack of focus and depth of a vital and central part of the Incident Management process, may prove expensive to IT-service businesses since the business needs to investigate what the system needs to manage, and how to manage it.

    This paper address the problem with ITIL and COBIT lack of focus and depth regarding the central part of the incident management process, the Incident Management System by investigating and reciprocate the following questions.

    Which implied and explicit requirements should an Incident Management System meet?

    Which Incident Management System requirements can be found from the most used frameworks regarding Incident Management?

    How well does the identified requirements match those requirements made by a real world company?

    The target audience for this paper is mainly IT-service business or individuals that considers themselves in need of a compilation of requirements that an Incident Management System should meet and can be used as a supporting tool when implementing or purchasing a new Incident Management System. By identifying requirements that an Incident Management Systems should meet from the most used framework regarding Incident Management, this paper will contribute with means for the implementation of the Incident Management System, reducing the costs for the investigation of demands of such a system. It will also present interested parties with a concrete example, the single case study, to compare with the requirements from the frameworks, contributing with a benchmark for IT-service business to start from when implementing or purchasing an Incident Management System.

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    2015KSAI02
  • 9.
    Aidemark, Jan
    et al.
    Linnaeus University.
    Askenäs, Linda
    Linnaeus University.
    Nygårdh, Annette
    Jönköping University, HHJ, Avdelningen för omvårdnad.
    Strömberg, Anna
    Linköping University.
    User involvement in the co-design of self-care support systems for heart failure patients2015In: Procedia Computer Science, E-ISSN 1877-0509, Vol. 64, p. 118-124Article in journal (Refereed)
    Abstract [en]

    In this paper the nature of user involvement in a co-design process will be explored. The outlines of a research project aiming at developing support systems for self-care inpatients suffering from chronic heart failure will be presented. The project is planned to perform a co-design effort where users (patients and healthcare professionals) will be given the opportunity to influence the development of support systems. We will discuss a number of possibilities and challenges that lie in the design of this kind of project and also some findings from its early stages. This report presents the experiences of users’ input, which are discussed in the context of previous research on benefits of user contributions in systems development.

    Download full text (pdf)
    FULLTEXT01
  • 10.
    Albinsson, Lars
    et al.
    University of Borås, School of Business and IT.
    Curtin, Gregory
    Forsgren, Olov
    University of Borås, School of Business and IT.
    Wall, Maria
    Creating and Sustaining Successful Knowledge Management in Purposeful Communities2007Conference paper (Refereed)
  • 11.
    Albinsson, Lars
    et al.
    University of Borås, School of Business and IT.
    Curtin, Gregory
    Forsgren, Olov
    University of Borås, School of Business and IT.
    Wall, Maria
    Creating and sustaining successful knowledge management in purposeful communities: summary of key experiences from pioneers2008In: Systems research and behavioral science, ISSN 1092-7026, E-ISSN 1099-1743, Vol. 25, no 5, p. 615-626Article in journal (Refereed)
    Abstract [en]

    Based on research organized as a number of workshops, case studies and interviews with experienced practitioners as well as academics, we present in this report the most important findings on how to create and sustain successful knowledge management in a community environment. The cases, workshops and interviews deal specifically with the Microsoft Solutions Sharing Network (SSN) program, but the findings, conclusions and preliminary recommendations can be applied more generally to the development of any knowledge management community. A key conclusion is that the bulk of efforts toward creating successful knowledge management communities focus oil less technical, or softer aspects like leadership, culture, social settings and value of participation. However, these are essential, but not sufficient, ingredients for success. Technical issues, issues regarding development and customization of the tools used to facilitate knowledge management (for example, the SSN web portal), and emerging legal issues surrounding the sharing of intellectual property UP) may be perceived as somewhat less important to the participants, but are nevertheless key factors in the long term success of these communities. It is also concluded that the foundation for successful collaboration is primarily laid in the initial phases of community development. A community must make a positive impression oil its participants from the very beginning because most people will not give it a second chance. In this report we have highlighted three important areas to consider when establishing portals for knowledge management: Leadership, Purpose and Process/Infrastructure. A leadership with high credibility in the subject is needed to lead the participants in the right direction, manage the cultural processes and to make sure that relevant content can be found. Initially it is the content that brings people to a specific community. Thus, there has to be some common purpose that not only needs to be in congruence with the professional role of the participants but also be inspiring for them as well. Additionally, the community should have some sort of process that the participants can understand and suits the way they would like to interact. Face-to-face meetings and networking activities create trust which is important to get the process started. Language, IT platform, support and rules governing the contribution, creation and sharing of 'knowledge' for the community are other concerns that need to be considered within the process. Copyright (c) 2009 John Wiley & Sons, Ltd.

  • 12.
    Albinsson, Lars
    et al.
    University of Borås, School of Business and IT.
    Curtin, Gregory
    Forsgren, Olov
    University of Borås, School of Business and IT.
    Wall, Maria
    The community Triangle- Success factors for leading Purposeful communities2007Conference paper (Refereed)
  • 13.
    Albinsson, Lars
    et al.
    University of Borås, School of Business and IT.
    Forsgren, Olov
    University of Borås, School of Business and IT.
    Co-Design: An approach to border crossing, Network broadband Innovation2008Report (Other academic)
  • 14.
    Albinsson, Lars
    et al.
    University of Borås, School of Business and IT.
    Forsgren, Olov
    University of Borås, School of Business and IT.
    Lind, Mikael
    University of Borås, School of Business and IT.
    Towards a Co-Design Approach for Open Innovation2008Conference paper (Other academic)
  • 15.
    Albinsson, Lars
    et al.
    University of Borås, School of Business and IT.
    Lind, Mikael
    University of Borås, School of Business and IT.
    Forsgren, Olov
    University of Borås, School of Business and IT.
    Co-Design: An approach to border crossing, Network Innovation2007In: Expanding the Knowledge Economy: Issues, Applications, Case Studies. Volume 4, Part 1. / [ed] Paul Cunningham, Miriam Cunningham, IOS Press , 2007, p. 977-983Chapter in book (Other academic)
  • 16.
    Albinsson, Lars
    et al.
    University of Borås, School of Business and IT.
    Lind, Mikael
    University of Borås, School of Business and IT.
    Forsgren, Olov
    University of Borås, School of Business and IT.
    Ozan, Håkan
    Turning the Internet Around: e-Me: The Students Ideal e-Service2006Conference paper (Refereed)
    Abstract [en]

    Today students, as many other groups of citizens, are offered, indeed required to use, a rapidly increasing number of e-Services. They range from school and course sites to interactions with authorities as well as companies offering student discounts. This paper reports on a pioneering project in Sweden with a radical approach to this, namely to issue the student with a electronic assistant, an e-Me, that schools, authorities and companies are required to address when interacting with the student. A larger number of students and partners, universities, companies and authorities, have been engaged in the design of such an e-Me. It might be thought of as turning the internet around – rather than having students keep track of sites, they will have to come to the students and interact with them in the way specified by them.

  • 17. Albringer, Adam
    et al.
    Engström, David
    AI-implementering i sikte: En fördjupad analys av de avgörande faktorerna för framgång i AI-förberedelser2023Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    This paper explores the difficulties faced by companies when implementing artificial intelligence (AI) and investigates strategies for successful AI integration. Through a combination of semi-structured interviews and a comprehensive literature review, an inductive approach was employed to analyze the challenges encountered by companies before the implementation process. The findings reveal several key areas of concern, including technical diffusion, customer collaboration, education, workers' health, labor market dynamics, and moral considerations. By addressing these challenges, companies can navigate the complexities of AI-implementation more effectively. This paper provides insights into the critical factors that influence the successful integration of AI systems in organizational settings. Understanding these challenges and employing appropriate strategies is crucial for companies seeking to harness the potential of AI while mitigating associated risks

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    2023KANI10
  • 18. Allgulin, Jonathan
    et al.
    Hansen, Daniel
    Varför misslyckas IT-projekt?: En sammanställning av 30 års forskning om risker, orsaker och möjligheter - kan DevOps vara lösningen?2020Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Literature shows that IT-projects have failed to a large extent for a long time, studies shows that up to 80 % of all IT-projects are considered as failed. There are studies that shows that agile methods, such as DevOps, can be the solution for more IT-project success. The purpose of this study is to contribute to an understanding of what risks related to IT projects that has been identified in literature between 1990-2020 and investigate if methods such as DevOps is the right way to reduce IT-project failure. This study maps all the most common causes to failed IT-projects by categorize the most frequent risks identified in research from 1990 to 2020 and is performed and presented by a literature study. This literature study results in an overview of the literature of the most frequent risks occurred in studies from the last 30 years. The overview identifies that studies between 1990 to 2020 has a range between risks related to IT-projects in all categories. In the most recent studies, from 2010- 2020, focus in research points to management-, process and personnel-related risks, which is also supported by the respondents. We have studied DevOps and completed two semi structured interviews with respondents that have experience of DevOps, agile methods and managing IT-projects. The result of this study is clear, the theory and empirics are aligned, agile methods are the right way to go. The respondents consider DevOps as an effective method to reach a higher success rate for IT-projects. The respondents verify the risk categories from the literature study and confirm these risks in their own IT-projects. 

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    Ex.arb
  • 19.
    Allwood, Jens
    University of Borås, School of Business and IT.
    Lenzen, Manuela (Editor)
    Knoblich, Günther (Editor)
    Dimensions of embodied communication: towards a typology of embodied communication2008In: Embodied communication in humans and machines, Oxford University Press, 2008Chapter in book (Refereed)
  • 20.
    Allwood, Jens
    University of Borås, School of Business and IT.
    Multimodal Corpora2008In: Corpus Linguistics. An International Handbook, Vol. 1-2, p. 207-225Article in journal (Refereed)
  • 21.
    Allwood, Jens
    et al.
    University of Borås, School of Business and IT.
    Boholm, Max
    Repeated head movements, their function and relation to speech2010In: In Proceedings of the Workshop on Multimodal Corpora: Advances in Capturing, Coding and Analyzing Multimodality (MMC2010), Valetta, Malta May 18 / [ed] M. Kipp, J. C. Martin, P. Paggio, D. Heylen, D. Tapias, 2010Conference paper (Refereed)
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    FULLTEXT01
  • 22.
    Allwood, Jens
    et al.
    University of Borås, School of Business and IT.
    Grammer, Karl
    Kopp, Stefan
    Ahlsén, Elisabeth
    University of Borås, School of Business and IT.
    Stocksmeier, Thorsten
    Modeling embodied feedback with virtual humans2008In: Lecture Notes in Computer Science, ISSN 0302-9743, E-ISSN 1611-3349, Vol. 4930Article in journal (Refereed)
  • 23.
    Allwood, Jens
    et al.
    University of Borås, School of Business and IT.
    Hammarström, Harald
    Hendrikse, Andries
    Ngcobo, Mtholeni N.
    Nomdebevana, Nozibele
    Pretorius, Laurette
    van der Merwe, Mac
    Work on Spoken (Multimodal) Language Corpora in South Africa2010Conference paper (Refereed)
    Abstract [en]

    This paper describes past, ongoing and planned work on the collection and transcription of spoken language samples for all the South African official languages and as part of this the training of researchers in corpus linguistic research skills. More specifically the work has involved (and still involves) establishing an international corpus linguistic network linked to a network hub at a UNISA website and the development of research tools, a corpus research guide and workbook for multimodal communication and spoken language corpus research. As an example of the work we are doing and hope to do more of in the future, we present a small pilot study of the influence of English and Afrikaans on the 100 most frequent words in spoken Xhosa as this is evidenced in the corpus of spoken interaction we have gathered so far. Other planned work, besides work on spoken language phenomena, involves comparison of spoken and written language and work on communicative body movements (gestures) and their relation to speech.

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    fulltext
  • 24.
    Allwood, Jens
    et al.
    University of Borås, School of Business and IT.
    Hendrikse, A.P.
    Ahlsén, Elisabeth
    Words and alternative basic units for linguistic analysis2010In: In Linguistic Theory and Raw Sound / [ed] P. J. Henrichsen, Samfundslitteratur, Copenhagen , 2010, p. 9-26Chapter in book (Other academic)
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    FULLTEXT01
  • 25.
    Allwood, Jens
    et al.
    University of Borås, School of Business and IT.
    Jokinen, Kristiina
    Hesitation in Intercultural Communication: Some Observations and Analyses on Interpreting Shoulder Shrugging2010In: Computing and Communication: Lecture Notes in Computer Science, (LNCS) / [ed] T. Ishida, Springer , 2010, p. 55-70Chapter in book (Other academic)
    Abstract [en]

    This paper concerns the different ways in which hesitation, and hesitation related phenomena like uncertainty, doubt and other phenomena where lack of knowledge is involved are expressed in different cultures. The paper focuses especially on shoulder shrugging as a signal of hesitation or uncertainty, and starts from the observation that shoulder shrugging has different interpretations depending on the interlocutor’s cultural background. It is not commonly used in Eastern cultures while in Western cultures it is a sign of uncertainty and ignorance. The paper reports a small study on the differences in interpretation of a particular video tape gesture, and draws some preliminary conclusions of how this affects intercultural communication between human interlocutors and between humans and conversational agents.

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    FULLTEXT01
  • 26.
    Allwood, Jens
    et al.
    University of Borås, School of Business and IT.
    Kopp, Stefan
    Grammer, Karl
    Ahlsén, Elisabeth
    University of Borås, School of Business and IT.
    Oberzaucher, Elizabeth
    Koppensteiner, Markus
    The analysis of embodied communicative feedback in multimodal corpora: a prerequisite for behavior simulation2008In: Language resources and evaluation, ISSN 1574-020X, E-ISSN 1574-0218, Vol. 41, no 3-4, p. 255-272Article in journal (Refereed)
    Abstract [en]

    Communicative feedback refers to unobtrusive (usually short) vocal or bodily expressions whereby a recipient of information can inform a contributor of information about whether he/she is able and willing to communicate, perceive the information, and understand the information. This paper provides a theory for embodied communicative feedback, describing the different dimensions and features involved. It also provides a corpus analysis part, describing a first data coding and analysis method geared to find the features postulated by the theory. The corpus analysis part describes different methods and statistical procedures and discusses their applicability and the possible insights gained with these methods.

  • 27.
    Allwood, Jens
    et al.
    University of Borås, School of Business and IT.
    Yavada, Yogendra P
    Hardie, Andres
    Lohani, R R
    Rhegmi, Bhim
    Gurung, S
    Gurung, A
    McEnery, Tony
    Hall, Pat
    Construction and annotation of a corpus of contemporary Nepali2008In: Corpora, ISSN 1749-5032, E-ISSN 1755-1676, Vol. 3, no 2, p. 213-225Article in journal (Refereed)
    Abstract [en]

    In this paper, we describe the construction of the 14-million-word Nepali National Corpus (NNC). This corpus includes both spoken and written data, the latter incorporating a Nepali match for FLOB and a broader collection of text. Additional resources within the NNC include parallel data (English–Nepali and Nepali–English) and a speech corpus. The NNC is encoded as Unicode text and marked up in CES-compatible XML. The whole corpus is also annotated with part-of-speech tags. We describe the process of devising a tagset and retraining tagger software for the Nepali language, for which there were no existing corpus resources. Finally, we explore some present and future applications of the corpus, including lexicography, NLP, and grammatical research.

  • 28.
    Alm, Håkan
    University of Borås, School of Business and IT.
    Self Services and Disservices: Improving Avatars with Co-Design2014Doctoral thesis, monograph (Other academic)
    Abstract [en]

    Corporations and government agencies that use Avatars claim there are substantial benefits for using them in their respective organizations; including 24/7 service availability, quick answers without a phone queue, and improved consistency in the responses provided. “There are also potential cost savings by having an Avatar answering questions compared to using personnel” (Lind and Salomonson, 2006). However, these benefits may not be great enough as the lack of possible human communication may lead to alienation between individuals and organisations. Furthermore, a robot may “miss out” on business opportunities that a human would act on. A robot will not hear and understand nuances in speech, with the risk that a potentially problematic situation may not be adequately resolved, leading to dissatisfaction with products and services delivered. Many companies measure the satisfaction with Avatars by analysing question and answer logs to see if the Avatar appears to give satisfactory answers. Few of these companies have actually asked their customers (e.g. IKEA and SAS until recently) what they really feel about the quality of the answers they receive. User Centered Design, Participatory Design and other methods are the preferred ways of developing such systems, but these do not include all stakeholders. This thesis addresses this exclusion of all stakeholders by applying a co-design research approach for developing avatars for e-Services. Case studies from Mark Municipality, Sweden and Scandinavian Airlines Systems (SAS) are presented in this thesis showing how improvements of service quality aspects with Avatars can be managed by applying a four-step Co-Design research approach. From the first step of Co-Design, through interviews, log analysis and a channel survey, findings show that the failed dialogues with Avatars Eva (SAS) and Elin (Mark) are mainly concerned with five factors: interactivity; dialogue capability; consistency; knowledge; and synonyms. In the second step of carrying out customer workshops, a number of ideal scenarios are suggested for the Avatars to perform better. In the third step, SAS decision makers decided to implement the first three scenarios: Eva’s synonyms, knowledge and consistency. Mark decision makers decided to shut down their Avatar Elin, as they did not believe they had the necessary resources. In the fourth step, another channel survey was carried out for SAS as well as a new log analysis in order to know the impact of the redevelopment of the above three scenarios. An important result of the study was that the company adopted the continuous use of Co-Design as an approach to continuous improvement of the service quality performed by the Avatar Eva. This, for example, led to an increase of 14 percentage points on the users overall satisfaction level. The results also open a new set of questions framing the relation and transformation between Co-Design as a research approach for knowledge creation and Co-Design as a method for innovation and service quality improvements. This thesis also presents an Extended Co-Design Model, which illustrates how Co-Design inspires SAS staff. In addition, the staff of the supplier of the Avatar use it for other functions within and without SAS.

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  • 29.
    Alm, Håkan
    et al.
    University of Borås, School of Business and IT.
    Forsgren, Olov
    University of Borås, School of Business and IT.
    Successful use of avatar/e-services: powerful, but needs a knowledge manager with proper methods2011Conference paper (Refereed)
    Abstract [en]

    In this paper we are presenting some theoretical background, some practical applications and some future scenarios of the use of the human being as a metaphor for design and implementation of e-services/avatars. The main conclusion is that e-services/avatars technology is a powerful concept but without a new profession as knowledge manager in the background, there’s a big risk for failure. We are also presenting a co-design model as a tool for the knowledge manager.

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  • 30.
    Alm, Håkan
    et al.
    University of Borås, School of Business and IT.
    Forsgren, Olov
    University of Borås, School of Business and IT.
    Johansson, Torbjörn
    Göbel, Hannes
    University of Borås, School of Business and IT.
    X-services: eXtended avatar-services with integrated human – driven knowledge management – a new service galaxy2011Conference paper (Refereed)
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    FULLTEXT01
  • 31.
    Alm, Håkan
    et al.
    University of Borås, School of Business and IT.
    Janecek, Paul
    Forsgren, Olov
    Co-design Research and Business Development: Case of Scandinavian Airlines (SAS)2014In: Systemic Practice and Action Research, ISSN 1094-429X, E-ISSN 1573-9295, Vol. 27, no 5, p. 465-483Article in journal (Refereed)
    Abstract [en]

    The Co-design practices are carried out in different fields of studies. Some of the key advocates of Co-design originate from business. In this study the four steps of Co-design approach is applied. From the first step of Co-design, through interviews, log analysis and a channel survey, findings show that the failed dialogues with Avatar Eva are mainly concerned with five factors: interactivity; dialogue capability; consistency; knowledge; and synonyms. In the second step, carrying out customer workshops, we suggested ten ideal scenarios for Avatar Eva to perform better. In the third step, SAS decision makers decided to implement the first three scenarios: Eva’s synonyms; knowledge and Eva’s consistency. In the fourth step, another channel survey was carried out as well as a new log analysis to know the impact of the redevelopment above three scenarios. An important result of the study was that the company adopted a continuous use of Co-design as an approach of continuous improvement of the service quality performed by the Avatar Eva. It also opens a new set of questions framing the relation and transformation between Co-design as a research approach for knowledge creation and Co-design as a method for innovation and service quality improvements. The study presents an Extended Co-design Model, which illustrates how the Co-design inspires staff to use it for other functions within and without the SAS.

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  • 32.
    Alm, Håkan
    et al.
    University of Borås, School of Business and IT.
    Lind, Mikael
    University of Borås, School of Business and IT.
    Salomonson, Nicklas
    University of Borås, School of Business and IT.
    Brems, Mikael
    Guth, Kerstin
    Karlsson, Pia
    Sundhäll, Ralf
    Metod för utveckling av medborgarkontakter i Marks kommun2008Report (Other academic)
  • 33.
    Alm, Klas Håkan
    University of Borås, Faculty of Librarianship, Information, Education and IT.
    Mobile Payments: A Game Changer?2016Conference paper (Other academic)
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  • 34. Almgren, Jonatan
    et al.
    Hintze, Fredrik
    AI, ett hjälpmedel eller stjälpmedel?: En kvalitativ intervjustudie som undersöker lärares behov av och attityd till att implementera artificiellintelligens i undervisningen2019Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Artificial intelligence (AI) shows great potential and has the ability to change and improve numerous domains in society. Thanks to this new technology it is possible to radically improve the learning process and make it more effective for students hence its ability to adapt to students individual flaws, knowledge and needs through so called intelligent tutoring systems (ITS). This, In relation to the many flaws within the school sector in Sweden, where the two utmost highlighted aspects is the high amount of stress teachers experience and the amount of educated and competent teachers that will continue to be a scarce commodity. The research hopes to discover how AI can benefit teachers in the classroom. To better understand the classroom situation this research have conducted a qualitative research process with its focus on teachers. Thus, this research has enabled to identify the teachers challenges, attitudes and needs that exist in order to compare with previous research regarding AI and its potential and capabilities. The research concludes that AI can fulfill some of the needs that teachers express in form of personalized learning within certain areas to enable the students to work at their own pace. AI can also relieve time for teachers and help them with the set up in teaching classes. As far as the teachers' attitudes are concerned, the study's results show that it is generally positive although no one believe a teacher can or should be replaced by AI. AI should instead be used as a complement to the teacher. This is because the teachers care about the human aspect and do not feel that AI can teach the social competencies that the pupils should learn in school. They say that the teaching itself is one thing, but that everything around it requires human contact and relationships between teacher and student as well as student to student. 

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    ja-uppsats 2019KANI07
  • 35. Almqvist, Emelie
    Användningen av AI inom röntgendiagnostik2020Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [sv]

    De problem som denna studie behandlar är det höga antalet falska diagnoser inom radiologin samt den personalbrist som råder bland radiologer. För att behandla dessa problem är syftet med denna studie att undersöka förutsättningarna för implementeringen av Artificiell Intelligens (AI) och användningen av AI inom röntgendiagnostiken. Datainsamlingen skedde genom fyra stycken intervjuer, varav två med läkare inom radiologi från Akademiska Sjukhuset i Uppsala och en med verksamhetschefen inom radiologi på Enköpings Lasarett. Intervjuerna spelades in och transkriberades i syfte att kunna analysera den insamlade datan. Denna data ledde till 8 stycken teman. Dessa teman kommer att bli användbara för att förstå förutsättningarna för att implementera och använda AI i en organisation.

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    Ex.arb
  • 36. Ammilon, Henrik
    Rum för anpassning: En undersökning av skolbiblioteksrummet på en F-9 grundskola2019Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    This bachelor thesis examines the access and pedagogic roles of the school library room at a primary school with students in preschool class up to ninth grade. As of 2017 the school library has new premises with the goal of making the school library more available for all students at the school. The purpose of the study was to gain knowledge about primary school students access to the library room, its role and how the room is used for pupils learning by teachers. The method used was semi-structured interviews with the librarian and two teachers from each of the three primary school stages. In the study I adapted Elisabeth Tallaksen Rafste's theory of school libraries as social systems and structures. I related to the influence of teachers and libraries on how they affect the role of the library room through their view of the library. The study shows that the library room is kept in high regard by the teacher, as well as being more available to the pupils than before. Due to circumstances at the school, only the older student had individual access to the library while the younger had to be accompanied by a teacher. None of the teachers use the room for pedagogic activities, though some see pedagogic roles in the room, such as student learning through social interactions. The room has both a learning and leisure role. An unexpected result was the teachers appreciation for and close bond to the librarian.

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  • 37. Anderberg, Sebastian
    et al.
    Fernström, Johan
    Profilering på webben: En studie om internetanvändares inställning till datainsamling2018Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Data collection is a topic that affects every person that uses various Internet services and has been a current topic the past year among individuals and the actors that collects data. It concerns actors collecting and storing personal data from users that either have or have no knowledge about it. The Cambridge Analytica-scandal which affected over 50 million users on Facebook initiated a discussion which concerns if data collection is right or wrong, but also how actors handle personal data and how it affects the integrity. With the enforcement of General Data Protection Regulation GDPR the 25th of May which will affect actors involved with data collection or usage. The regulation is about how actors can store data and use it. The regulation will also provide users the right to demand to be removed from actor’s databases. There has been some research on opinions among users concerning data collection, but not how they can be different with the knowledge of GDPR. So how is the attitude towards data collection among internet users? Do internet users apply services to prevent data collection? Do they even know about GDPR? A survey was performed to answer these questions and where the answers were put together in the form of statistic data. The purpose of this pre-study is to examine what the attitude is towards data collection. The study also examines how technical knowledge, age and knowledge about GDPR can be related to answers given in the survey. Based on the empirical data and identified relations between measurable variables the study’s conclusions can be made: The attitude to data collection is significant between users who have knowledge about GDPR and those how don´t have. Another conclusion is that the attitude varies between ages, internet habit and which actors who provides the data.

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  • 38. Andersson, Adam
    et al.
    Syldevik, Christoffer
    Hur påverkas systemutvecklingsprocessen av implementeringen av GDPR2019Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    On May 25th 2018 a new general data protection regulation called GDPR took effect. The regulation contains rules regarding usage, storage and handling of data from individuals resident within The European Union. The new regulation caused big headlines regarding the impact GDPR would have on the affected enterprises and organizations. One aspect that hasn’t been mentioned considerably is how GDPR has and will affect the system development process. The difficulty with implementing GDPR has shown to have its origin in the fact that the regulation is fairly new which means that it’s still ambiguous and difficult to apply. That means that there has been room for different takes on GDPR and its rules which has contributed to various opinions on how GDPR should be implemented.

    The purpose of this thesis was to study how the implementation of GDPR has affected the system development process among enterprises and organizations. The method that has been used in the thesis is a qualitative interview study of two enterprises. The acquired data have been collected mainly from four interviewing persons, two from each enterprise. The data collected from the interviews has been analyzed with the method grounded theory. The conclusion of the thesis is that the system development process has been affected by the implementation of GDPR. The regulation is however not believed to affect the enterprises to the extent that any extensive restructuring has been necessary. Based on the result from the interviews it is rather believable that GDPR actually had a positive effect among the enterprises. The thesis also resulted in a model which illustrates the system development process and the aspects of GDPR considered to have a substantial effect.

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  • 39.
    Andersson, Björn
    et al.
    University of Borås, Faculty of Librarianship, Information, Education and IT.
    Eriksson, Felix
    University of Borås, Faculty of Librarianship, Information, Education and IT.
    Designförslag på belöningsfunktioner för självkörande bilar i TORCS som inte krockar2018Independent thesis Basic level (degree of Bachelor), 15 credits / 22,5 HE creditsStudent thesis
    Abstract [en]

    For this study TORCS (The Open Racing Car Simulator) have been used, since it is an interesting game to create self-driving cars in. This is due to the fact there is nineteen different sensors available that describes the environment for the agent. The problem for this study has been to identify what sensor can be used in a reward function and how should this reward function be implemented. The study have been utilizing a quantitative experimental method where the research questions have been: How can a reward function be designed so that an Agent can maneuver in TORCS without crashing and at the same time have a consistent result

    The quantitative experimental method was picked since the writer’s hade to design, implement, conduct experiment and evaluate the result for each reward function. Fifteen experiments have been conducted over twelve reward functions on two different maps: E-Track 5 (E-5) and Aalborg. Each of the twelve reward function conducted an experiment on E-5, where the three once with the best result: Charlie, Foxtrot and Juliette conducted an additional experiment on Aalborg. The test on Aalborg was conducted in order to prove if the reward function can maneuver on more than one map. Juliette was the only reward function that managed to complete a lap on both E-5 and Aalborg without crashing. Based on the conducted experiment the conclusion that Juliette fulfills the research question was made, due to it being capable of completing both maps without crashing and if it succeeded it gets a consistent result. Therefor this study has succeeded in answering the research question.

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  • 40.
    Andersson, Bo
    et al.
    Lunds Universitet.
    Hedman, Jonas
    University of Borås, School of Business and IT.
    Developing m-Services: Lesson Learned from a Developers Perspective2007Conference paper (Refereed)
  • 41. Andersson, Bo
    et al.
    Hedman, Jonas
    University of Borås, School of Business and IT.
    Developing M-Services: Lessons Learned From the Developers Perspective.2007In: Communications of the Association for Information Systems, ISSN 1529-3181, E-ISSN 1529-3181, Vol. 20, no 38, p. 605-620Article in journal (Refereed)
    Abstract [en]

    In recent years the Swedish Police Force (SPF) have encountered greater demands on availability and 24/7 services when dealing with errands that are regarded as low priority compared to regular police work, e.g. collecting tips from the public. One attempt to meet these increasing demands was the development of a mobile communications platform that allowed the public to communicate easily with the SPF using their own mobile phones by sending SMS and MMS. The focus of this paper is on the early phases of development of this m-service, in particular, on the specific technical issues such as interoperability and standards used by the actors on the scene affecting the development of mobile information systems. The learning experiences are as follows: First, mobile communication platforms have a large potential for contributing to the field of emergency management information systems since they can be based on open and nationally accepted standards. Second, global and national standards for sending multimedia messages are not always truly standardized. Operators and mobile phone manufacturers make minor alterations and interpretations of the standard and thereby some of the benefits found in standards disappear. Third, when developing mobile information systems we suggest and recommend that the analysis phase should be enhanced compared to traditional system development, and it should address the interoperability between mobile phones on one hand and operators on the other hand.

  • 42.
    Andersson, Bo
    et al.
    Lunds Universitet.
    Hedman, Jonas
    University of Borås, School of Business and IT.
    Diffusion of Advanced Mobile Services: A Survey of Large Swedish Firms2007Conference paper (Refereed)
  • 43. Andersson, Bo
    et al.
    Hedman, Jonas
    University of Borås, School of Business and IT.
    Lind, Mikael
    University of Borås, School of Business and IT.
    The Adoption of Advanced Mobile Services2007In: Expanding the Knowledge Economy: Issues, Applications, Case Studies. Volume 4, Part 1. / [ed] Paul Cunningham, Miriam Cunningham, IOS Press , 2007, p. 1508-1514Chapter in book (Other academic)
  • 44. Andersson, Emil
    et al.
    Bengtsson, Axel
    Microchip Implant In Humans: Risks For Individual & Society2019Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    The purpose of this study was to investigate what opinions people have regarding microchip implant in humans. The report is limited and focused on the risks concerning the microchip implant. To answer the purpose a research question was formulated: “What is the opinion about microchip implants in humans for 18-30-year-old people in Borås, when it comes to risks in their daily life and the society?”. This study is constructed through two studies, a qualitative and a quantitative. The first step in the study was qualitative interviews with six different individuals. These interviews were the basis for the upcoming step, which was the quantitative survey. The quantitative survey was a questionnaire where 100 people were asked. The result showed that the people were not knowledgeable about microchip implants in humans and had a lot of different opinions about the technology. Some saw the risks as a big threat and others saw them as a less of a threat. In the end, the results showed that most of the participants were against microchip implants in humans and would not get chipped. The conclusion showed that the people between ages 18-30, in general, had the same opinions regarding risks that scientific articles and theories mention. 

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    ja-uppsats 2019KANI42
  • 45. Andersson, Gustaf
    et al.
    Lagerqvist, Moa
    Viktiga krav att beakta i ett affärssystem med fokus på business to consumer2023Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    This thesis presents a comprehensive analysis of various requirements for Enterprise resource planning systems in the business-to-consumer (B2C). The study covers several aspects, including usability, security, operation and maintenance, flexibility, incident management, payment systems, and accounting automation. These aspects are considered essential for both the operations and ERP systems of a business. The aim of the study was to evaluate and identify key factors influencing the success of ERP systems in the B2C sector and how these factors can be enhanced to maximize customer experience and optimize internal processes. By combining literature review and interviews, an investigation was conducted on Blåkläder's ERP systems, focusing on their B2C operations. The results demonstrated that Blåkläder has well-designed processes for most of the aforementioned factors. Usability and user-friendliness were initially analyzed, as they play a central role in the company's internal processes. According to our assessments, Blåkläder meets the requirements for usability and user- friendliness. Security was identified as another crucial factor in an ERP system, emphasizing the need for security measures to protect both employees and customers. Blåkläder addressed several relevant security points that met our requirements. Operation and maintenance focused on ensuring smooth system operations and quick and efficient handling of errors. One aspect to consider is whether a company should manage this internally or externally. Flexibility in ERP systems was found to be essential to adapt to rapid changes in the market and internal processes. While Blåkläder and its internal processes may be somewhat rigid, the implementation of a new efficient business system holds promise for streamlining operations. Incident management highlighted the importance of maintaining a structured process for reporting and addressing incidents, especially in complex systems where various components may encounter issues. Lastly, the study revealed that inadequate payment systems and lack of accounting automation can hinder efficiency. In conclusion, this thesis sheds light on crucial factors in ERP systems, particularly in B2C operations. The study underscores the need for user-friendly, flexible, secure, and well- maintained systems. By implementing these elements and automating payment and accounting processes, businesses can gain a competitive advantage.

  • 46.
    Andersson Hagiwara, Magnus
    et al.
    University of Borås, School of Health Science.
    Suserud, Björn-Ove
    University of Borås, School of Health Science.
    Andersson-Gare, Boel
    Sjöqvist, Bengt-Arne
    Henricson, Maria
    Jonsson, Anders
    University of Borås, School of Health Science.
    The effect of a Computerised Decision Support System (CDSS) on compliance with the prehospital assessment process: results of an interrupted time-series study2014In: BMC Medical Informatics and Decision Making, E-ISSN 1472-6947, Vol. 14, no 70Article in journal (Refereed)
    Abstract [en]

    BACKGROUND:Errors in the decision-making process are probably the main threat to patient safety in the prehospital setting. The reason can be the change of focus in prehospital care from the traditional "scoop and run" practice to a more complex assessment and this new focus imposes real demands on clinical judgment. The use of Clinical Guidelines (CG) is a common strategy for cognitively supporting the prehospital providers. However, there are studies that suggest that the compliance with CG in some cases is low in the prehospital setting. One possible way to increase compliance with guidelines could be to introduce guidelines in a Computerized Decision Support System (CDSS). There is limited evidence relating to the effect of CDSS in a prehospital setting. The present study aimed to evaluate the effect of CDSS on compliance with the basic assessment process described in the prehospital CG and the effect of On Scene Time (OST).METHODS:In this time-series study, data from prehospital medical records were collected on a weekly basis during the study period. Medical records were rated with the guidance of a rating protocol and data on OST were collected. The difference between baseline and the intervention period was assessed by a segmented regression.RESULTS:In this study, 371 patients were included. Compliance with the assessment process described in the prehospital CG was stable during the baseline period. Following the introduction of the CDSS, compliance rose significantly. The post-intervention slope was stable. The CDSS had no significant effect on OST.CONCLUSIONS:The use of CDSS in prehospital care has the ability to increase compliance with the assessment process of patients with a medical emergency. This study was unable to demonstrate any effects of OST.

  • 47. Andersson, Ida
    et al.
    Engstrand, Therése Charlotta
    Ekman, Emma
    Funktionaliteter i digitala verktyg för ett distansarbete: En kvalitativ undersökning av digitala verktyg som används av mellanchefer i ett distansarbete2020Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    A flexible working environment in the form of teleworking is becoming more common among both managers and employees, where the office of the future should consist of flexibility. The digital capabilities that have increased in recent years, such as cloud services, other powerful software and accessibility to the Internet, can be seen as some of the crucial factors that have made this feasible. This creates opportunities as it provides access to work materials, whether they are in the office or elsewhere. Given the increased distance work, this study finds a reason to explore functionality and the use of digital tools. For this, the study should be able to serve as a guideline in, for example, operations in their distance work. The study has applied a qualitative approach together with a deductive approach. First, theory was collected and after that linked to the phenomena that are of interest to the study and then the empirical collection was collected by means of open interviews. These interviews have been analyzed to find recurring themes and categories, which have been the base of the study and its associated theory. The five themes that emerged during analyzes were the following: teleworking, leadership, digital tools, functionality in digital tools, future functionality in digital tools. The study shows that the needs have changed over the past decade, which has increased the interest in the functionality of the digital tools. What is evident from all respondents is that the IT industry is one step ahead in this development. The major challenge lies in recreating the physical space, where the study shows that the digital tools cannot yet satisfy the wishes of the interviewed mid-level managers.

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  • 48. Andersson, Jacob
    et al.
    Sjöberg, Kajsa
    IT Service Management: Ett ekologiskt hållbarhetsperspektiv2021Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Raising awareness of, as well as achieving high sustainability has become one of the greatest challenges of our time. In both media and literature, it’s written about digital technology and its ability to create many good opportunities for various actors in the society. However, it’s rarely described that digital technology also can contribute to a problematic outcome. One problem which is not given much attention, is that digital technology often has a substantial negative impact on our environment. Research shows that in 2020, the IT sector accounted for a significant part of the climate change through greenhouse gas emissions that follow the energy consumption required for both production and running of digital services. Within the IT sector, digital services are often managed with the support of well-defined processes or practices that are packaged in frameworks and standards under the collective name IT Service Management (ITSM). Although ITSM is well established in the market, there are only a few studies that shed light on existing frameworks from a sustainability perspective. This is problematic as the majority of companies in the market have implemented at least one of ITSM's all processes, which can lead to lost opportunities to reduce the negative impact of digital technology on our environment. Against this background, the problem that we intend to address in the study can be summarized: there is a lack of knowledge about how the ITSM framework can support companies to work more ecologically sustainable. The purpose of this study is consequently to investigate how the framework of ITSM can contribute to a greater sustainability perspective and can be summarized in an uncomplicated reasearch question: “How can the framework of ITSM improve organizations’ work regarding ecological sustainability?”. To achieve a result, a qualitative research method was used and empirical data was collected by studying the largest frameworks within ITSM, with a focus on ITIL4, through seven in-depth interviews with various IT companies. The collected data was also combined and analyzed with previous theoretical contributions. The results show that ITSM frameworks, ITIL4 for instance, is made up of a large number of practices, several of whom correlate to a sustainability perspective and who, in various ways, can contribute to positive effects for the environment. Thus, the result can support organizations that want to improve their work with ecological sustainability. Furthermore, the result is additionally important for framework developers, as they in future versions of the ITSM framework should incorporate sustainability perspectives. In conclusion, the result of the study is of importance for researchers, given that it shows how frameworks can be studied from a sustainability perspective, which can facilitate the implementation of other similar studies, while showing that there is no explicit sustainability perspective in existing frameworks. The study is conducted in Swedish. 

  • 49. Andersson, Jessica Carina
    et al.
    Sanchez Lopez, Cristina
    Carlson, Mona Vanessa Gun
    Lösenordshanterare: Balansen mellan användbarhet och säkerhet2022Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Passwords are the most used method when it comes to verifying users. This method is both easy and cost effective which seems to be two factors that have made it so popular. But, just like many other verification methods, it has its flaws. A big problem is when people are left to their own when creating and sustaining passwords. People tend to create weak passwords as well as reuse them for different accounts. This, in order to save time and memory. Memory constraints prevent people from remembering several unique passwords as well as strong passwords, i.e randomized and long combinations of characters. One way to handle this problem is by using Password Managers. A password manager is a tool that helps the user manage passwords. This tool comes in variations and can be used as an independent app or as a plug-in for browsers. But despite this, the adoption rate continues to be low. To help figure out why, this study has conducted a literature search as well as a survey involving 110 people. Through this survey, answers could be categorized into factors that could influence the reasoning behind the usage and non-usage of password managers. 

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    2022KANI27
  • 50. Andersson, Julia
    et al.
    Kjellgren, Lucas
    Svensson, Isac
    Anskaffning, värdering och utvärdering av IT-investeringar2019Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
    Abstract [en]

    Almost all businesses are affected by the current trend of digitalization. To stay competitive, they need to find the right balance between innovation and exploitation. IT-investments could result in increased efficiency, as well as other competitive advantages. To be sure that the IT- investments contributes to these expected advantages, the businesses should evaluate their IT- investment. For the systems to continue to create value and to avoid the use of outdated systems, it’s also of major importance the IT-systems are assessed at a regular basis.

     

    The aim of this thesis is to investigate on what basis IT-investments are made, as well as what approaches organizations tend to adopt while valuating and evaluating their systems. The study was conducted through a qualitative method and the data-collection was made through semi- structured interviews with respondents from 6 different businesses who occupied positions such as chief information officer, chief digital officer and project manager. The part of empirics and analysis explains the results of the study and compares the empirical data with theory.

     

    The result of the study shows that IT-investments often are made to match the digitalization of society and that such investments are affected by factors such as competition and customer’s requests. The result also reveals that acquisition, through Business Case, often is made to decide whether the IT-investment should carry on or discontinue. Furthermore, the result shows that the work with system management often is conducted in a controlled and thoroughly way, but that the work with evaluation isn’t sufficiently comprehensive; which the businesses is aware of and wishes to do in greater extent.

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  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf