This study has been undertaken to understand the practice of ReTuna. This has been done through two phases: In the first phase backend operations have been studied by visiting collecting and sorting facilities and interviewing mall management. In the second phase each mall tenants have been studied and interviewed. After each interview data has been analysed and follow up interview were done to strengthen the information. The study shows that the reuse mall has been established near a recycling centre to promote the concept of reuse. Instead of disposing of goods to incineration, Citizens are encouraged to donate the goods to the mall. The collected products are sorted on the basis of type by mall employees and kept at different designated location of each tenants in line with their contract. Employees of the tenants visit the warehouse to receive and sort their assigned goods according to conditions and product categories. Some of the tenants have facilities to re-design, repair and wash the garments to improve the functionality of products. The mall management is doing efforts to increase the number of upcycling activities that the tenants perform to increase the value of the reused goods. The reuse mall also provides workshop and laboratory space to college involved in the education of reuse and re-design. Students of the college experiment with donated goods to redesign new products.