Please wait ...
Simple search
Advanced search -
Research publications
Advanced search -
Student theses
Statistics
English
Svenska
Norsk
Jump to content
Change search
Search
Search
Only documents with full text in DiVA
Cite
Export
BibTex
CSL-JSON
CSV 1
CSV 2
CSV 3
CSV 4
CSV 5
CSV all metadata
CSV all metadata version 2
RIS
Mods
MARC-XML
ETDMS
Link to record
Permanent link
https://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-9766
Direct link
http://hb.diva-portal.org/smash/record.jsf?pid=diva2:920146
Cite
Citation style
harvard-cite-them-right
apa
ieee
modern-language-association-8th-edition
vancouver
Other style
harvard-cite-them-right
apa
ieee
modern-language-association-8th-edition
vancouver
Other style
More styles
Language
de-DE
en-GB
en-US
fi-FI
nn-NO
nn-NB
sv-SE
Other locale
de-DE
en-GB
en-US
fi-FI
nn-NO
nn-NB
sv-SE
Other locale
More languages
Output format
html
text
asciidoc
rtf
html
text
asciidoc
rtf
Create
Close
Assessment of IT Services: The Need for a Service Perspective
Cronholm, Stefan
University of Borås, Faculty of Librarianship, Information, Education and IT.
(InnovationLab)
ORCID iD:
0000-0002-1452-4206
Hallqvist, Carina
University of Borås, Faculty of Librarianship, Information, Education and IT.
(InnovationLab)
2016 (English)
Conference paper, Published paper (Refereed)
Place, publisher, year, edition, pages
2016.
National Category
Information Systems
Research subject
Business and IT
Identifiers
URN:
urn:nbn:se:hb:diva-9766
OAI: oai:DiVA.org:hb-9766
DiVA, id:
diva2:920146
Conference
1st ITSM Nordic Research Workshop
Available from:
2016-04-16
Created:
2016-04-16
Last updated:
2021-01-19
Bibliographically approved
Open Access in DiVA
fulltext
(138 kB)
349 downloads
File information
File name
FULLTEXT01.pdf
File size
138 kB
Checksum
SHA-512
ec7116203196802e3caba826d4b6139523d5c90989168bec89f4ca7b678e89428b54cb99bcde3396c1ba4a68fd4ea9d23aee9a52dba900da7d5f013eb6f41fa9
Type
fulltext
Mimetype
application/pdf
Authority records
Cronholm, Stefan
Hallqvist, Carina
Search in DiVA
By author/editor
Cronholm, Stefan
Hallqvist, Carina
By organisation
Faculty of Librarianship, Information, Education and IT
On the subject
Information Systems
Search outside of DiVA
Google
Google Scholar
Total: 349 downloads
The number of downloads is the sum of all downloads of full texts. It may include eg previous versions that are now no longer available
urn-nbn
Altmetric score
urn-nbn
Total: 463 hits
Cite
Export
BibTex
CSL-JSON
CSV 1
CSV 2
CSV 3
CSV 4
CSV 5
CSV all metadata
CSV all metadata version 2
RIS
Mods
MARC-XML
ETDMS
Link to record
Permanent link
https://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-9766
Direct link
http://hb.diva-portal.org/smash/record.jsf?pid=diva2:920146
Cite
Citation style
harvard-cite-them-right
apa
ieee
modern-language-association-8th-edition
vancouver
Other style
harvard-cite-them-right
apa
ieee
modern-language-association-8th-edition
vancouver
Other style
More styles
Language
de-DE
en-GB
en-US
fi-FI
nn-NO
nn-NB
sv-SE
Other locale
de-DE
en-GB
en-US
fi-FI
nn-NO
nn-NB
sv-SE
Other locale
More languages
Output format
html
text
asciidoc
rtf
html
text
asciidoc
rtf
Create
Close
v. 2.44.0
|
WCAG
|
Simplified DiVA registration
|
Log in
|
Library
|
Student thesis submission
|
About DiVA
DiVA
Logotyp