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Actability Evaluation: an Exploratory Study
[external]. (InnovationLab)
2001 (English)In: Information Systems Evaluation Management / [ed] W van Gremberger, IRM Press , 2001, p. 208-217Chapter in book (Refereed)
Abstract [en]

In this chapter, we discuss an evaluation of a computerized information system in an elderly care unit. The evaluation is based on the concept of actability, which is a combination of theories from Human-Computer Interaction and the Language Action Perspective. The reason for uniting different theories is to obtain a more holistic evaluation model. The findings show that the evaluated system has a low degree of actability, and the users had a positive attitude towards the system. One explanation could be that we, as evaluators, reviewed both structure and content, whereas the users saw only the content of the information system (i.e., its functions) as the most important aspect.

Place, publisher, year, edition, pages
IRM Press , 2001. p. 208-217
National Category
Information Systems
Research subject
Bussiness and IT
Identifiers
URN: urn:nbn:se:hb:diva-8250DOI: 10.4018/978-1-931777-18-6.ch012Local ID: 2320/13817OAI: oai:DiVA.org:hb-8250DiVA, id: diva2:889133
Available from: 2015-12-22 Created: 2015-12-22 Last updated: 2018-01-10Bibliographically approved

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Cronholm, Stefan

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