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Involving Novice Users in Document-Driven System Requirements Analysis
[external].
2007 (English)In: Journal of Information, Information Technology, and Organizations, ISSN 1557-1319, E-ISSN 1557-1327, Vol. 2, p. 131-149Article in journal (Refereed) Published
Abstract [en]

This article proposes a document-driven approach to analysis of system requirements. The objective of this approach is to establish better ways of communicating with novice users. We have based our research on two principles: 'connecting to what is known' and 'shifting between abstractions and concretions.' The former principle means that existing familiar documents have been used as a starting point. The latter principle refers to relating the abstractions made in the system development process to something that is concrete to the user. Our document-driven approach was implemented in a case study discussed in the article. Our approach resulted in improved conditions for communication between users, in conceptual improvements, and in process improvements.

Place, publisher, year, edition, pages
Informing Science Institute , 2007. Vol. 2, p. 131-149
National Category
Computer and Information Sciences Information Systems
Research subject
Bussiness and IT
Identifiers
URN: urn:nbn:se:hb:diva-8245Local ID: 2320/13812OAI: oai:DiVA.org:hb-8245DiVA, id: diva2:889128
Available from: 2015-12-22 Created: 2015-12-22 Last updated: 2018-01-10Bibliographically approved

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