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What health care managers do: applying Mintzberg's structured observation method
School of Business, Economics and Law, University of Gothenburg.
University of Borås, Faculty of Caring Science, Work Life and Social Welfare.
2009 (English)In: Journal of Nursing Management, ISSN 0966-0429, E-ISSN 1365-2834, Vol. 17, no 6, 718-729 p.Article in journal (Refereed) Published
Abstract [en]

Aim The aim of the present study was to explore and describe what characterizes first- and second-line health care managers' use of time. Background Many Swedish health care managers experience difficulties managing their time. Methods Structured and unstructured observations were used. Ten first- and second-line managers in different health care settings were studied in detail from 3.5 and 4 days each. Duration and frequency of different types of work activities were analysed. Results The individual variation was considerable. The managers' days consisted to a large degree of short activities (<9 minutes). On average, nearly half of the managers' time was spent in meetings. Most of the managers' time was spent with subordinates and <1% was spent alone with their superiors. Sixteen per cent of their time was spent on administration and only a small fraction on explicit strategic work. Conclusions The individual variations in time use patterns suggest the possibility of interventions to support changes in time use patterns. Implications for nursing management A reliable description of what managers do paves the way for analyses of what they should do to be effective.

Place, publisher, year, edition, pages
Wiley-Blackwell Publishing Ltd. , 2009. Vol. 17, no 6, 718-729 p.
National Category
Nursing Work Sciences
Identifiers
URN: urn:nbn:se:hb:diva-8173DOI: 10.1111/j.1365-2834.2009.01016.xLocal ID: 2320/10034OAI: oai:DiVA.org:hb-8173DiVA: diva2:889056
Available from: 2015-12-22 Created: 2015-12-22 Last updated: 2017-08-23Bibliographically approved

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CiteExportLink to record
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Citation style
  • apa
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