A method, derived from lean thinking and agile methods containing four steps, using short, time-boxed iterations, was developed and implemented in a support team. The effects of the method in use include a clearer structure of work tasks in terms of priorities, objective and better alignment with business goals. It also increased closure and definition of tasks and better levelling of work tasks between team members. However, a negative effect was an increased level of stress in the work environment. The agility-based method supported the team’s lean implementation by creating a pull system with work-in-progress control. Other lean elements were improved, such as levelling of workload. Hence the agility-based method approach can be viewed as an enabler for lean management.