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End-User Involvement and Team Factors in Business Process Modeling
University of Borås, School of Business and IT.
2012 (English)In: Proceedings of the 45th Hawaii International Conference on System Sciences, IEEE , 2012, p. 180-189Conference paper, Published paper (Refereed)
Abstract [en]

We study the impact of end-user involvement and team factors on model quality and consensus. By end-user involvement we mean the degree to which participants of a modeling session are involved in the active creation of models, i.e. the drawing of the diagram. We find that higher end-user involvement, facilitated by tool support, increases model quality. Complementary teams achieve better consensus than matched teams.

Place, publisher, year, edition, pages
IEEE , 2012. p. 180-189
Keywords [en]
Informatik
National Category
Computer and Information Sciences
Research subject
Business and IT
Identifiers
URN: urn:nbn:se:hb:diva-6873DOI: 10.1109/HICSS.2012.246Local ID: 2320/11659ISBN: 978-1-4577-1925-7 (print)OAI: oai:DiVA.org:hb-6873DiVA, id: diva2:887580
Conference
45th Hawaii International Conference on System Sciences
Available from: 2015-12-22 Created: 2015-12-22 Last updated: 2018-01-10Bibliographically approved

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Rittgen, Peter

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