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Four Facets of a Process Modeling Facilitator
University of Borås, School of Business and IT.
University of Borås, School of Business and IT.
2011 (English)In: ICIS 2011 Proceedings, Proceedings of the 32nd International Conference on Information Systems, Shanghai, 2011Conference paper, Published paper (Refereed)
Abstract [en]

Business process modeling as a practice and research field has received great attention in recent years. However, while related artifacts such as models, tools or grammars have substantially matured, comparatively little is known about the activities that are conducted as part of the actual act of process modeling. Especially the key role of the modeling facilitator has not been researched to date. In this paper, we propose a new theory-grounded, conceptual framework describing four facets (the driving engineer, the driving artist, the catalyzing engineer, and the catalyzing artist) that can be used by a facilitator. These facets with behavioral styles have been empirically explored via in-depth interviews and additional questionnaires with experienced process analysts. We develop a proposal for an emerging theory for describing, investigating, and explaining different behaviors associated with Business Process Modeling Facilitation. This theory is an important sensitizing vehicle for examining processes and outcomes from process modeling endeavors.

Place, publisher, year, edition, pages
2011.
Keyword [en]
Business Process Modeling
National Category
Economics and Business
Research subject
Bussiness and IT
Identifiers
URN: urn:nbn:se:hb:diva-6694Local ID: 2320/9947OAI: oai:DiVA.org:hb-6694DiVA: diva2:887395
Note

Sponsorship:

Högskolan i Borås

Available from: 2015-12-22 Created: 2015-12-22

Open Access in DiVA

fulltext(278 kB)27 downloads
File information
File name FULLTEXT01.pdfFile size 278 kBChecksum SHA-512
a26e53a259cfef90ed337c1e154eb6845172bc12b438982eda57e27e22a60afe848ba383394458c6cce933fad32e271d4a8ceb77a81ccea958deb91ddcf78517
Type fulltextMimetype application/pdf

Other links

http://aisel.aisnet.org/icis2011/proceedings/projmanagement/3http://eprints.qut.edu.au/47551/2/47551_acceptedVersion.pdf

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Hjalmarsson, AndersLind, Mikael
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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf