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Service Encounters in 2015: Desires and Needs of Future Customers in the Swedish Energy Sector
Salomonson, Nicklas
University of Borås, School of Business and IT.
Lind, Mikael
University of Borås, School of Business and IT.
2008 (English)
Conference paper, Published paper (Refereed)
Place, publisher, year, edition, pages
2008.
Keywords [en]
service encounters, energy services, mewe-generation, scenarios, Services management, services marketing, e-services
National Category
Economics and Business Information Systems
Identifiers
URN:
urn:nbn:se:hb:diva-6030
Local ID: 2320/4319
OAI: oai:DiVA.org:hb-6030
DiVA, id:
diva2:886714
Conference
Paper presented at the eChallenges e-2008 Conference & Exhibition, 22 - 24 October 2008, Stockholm.
Available from:
2015-12-22
Created:
2015-12-22
Last updated:
2018-01-10
Bibliographically approved
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No full text in DiVA
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Salomonson, Nicklas
Lind, Mikael
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Lind, Mikael
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apa
ieee
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harvard-cite-them-right
apa
ieee
modern-language-association-8th-edition
vancouver
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de-DE
en-GB
en-US
fi-FI
nn-NO
nn-NB
sv-SE
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de-DE
en-GB
en-US
fi-FI
nn-NO
nn-NB
sv-SE
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text
asciidoc
rtf
html
text
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