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“How can I help you?”: The role of a virtual servant in a municipal context
University of Borås, School of Business and IT.
University of Borås, School of Business and IT.
University of Borås, School of Business and IT.
2008 (English)Conference paper, (Other academic)
Place, publisher, year, edition, pages
2008.
Keyword [en]
e-services, technology in services, service encounters, virtual servant, avatar, municipalities, E-services, Human-Computer Interaction
National Category
Economics and Business Computer and Information Science
Identifiers
URN: urn:nbn:se:hb:diva-5936Local ID: 2320/3891OAI: oai:DiVA.org:hb-5936DiVA: diva2:886619
Conference
AMA SERVSIG International Research Conference 2008, June 5-7, 2008, Liverpool, UK
Available from: 2015-12-22 Created: 2015-12-22

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Salomonson, NicklasLind, MikaelAlm, Håkan
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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
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