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Local Government as a Democrazy Actor or a Service Delivery Actor: The Supporting Roles for E-Governance Initiatives
University of Borås, School of Business and IT. (SOL - Styrning, Organisering och Ledarskap)
2014 (English)In: E-Governance and Social Inclusion - Concepts and Cases / [ed] Scott Baum, Arun Mahizhnan, IGI Global , 2014, 127-147 p.Chapter in book (Refereed)
Sustainable development
The content falls within the scope of Sustainable Development
Abstract [en]

Local governance occurs where a local government gives citizens a say in things that really matter to them, and e-governance initiatives provide electronic means to enable citizens to participate in this shared governing of the community. The clearer a local government is about the nature and degree to which it needs to act as a democracy actor (better citizens and better government) and/or a service delivery actor (better decision making), the greater the prospect that it can choose appropriate electronic means through an e-governance approach to meet those ends. In order to guide an e-governance practice and inform further research, this chapter: provides models that articulate the elements that constitute better decision making, better citizens, and better government, and presents examples from five local governments of how electronic means can satisfy particular ends.

Place, publisher, year, edition, pages
IGI Global , 2014. 127-147 p.
Keyword [en]
E-Governance, Participation
Keyword [sv]
Styrning och ledning
National Category
Business Administration Public Administration Studies
Identifiers
URN: urn:nbn:se:hb:diva-5219Local ID: 2320/14128ISBN: 978-1-4666-6106-6 (print)OAI: oai:DiVA.org:hb-5219DiVA: diva2:884641
Available from: 2015-12-17 Created: 2015-12-17

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