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The Challenges of Co-Design and the Case of e-ME
University of Borås, School of Business and IT.
University of Borås, School of Business and IT.
2009 (English)In: Handbook of Research on Socio-Technical Design and Social Networking Systems / [ed] Brian Whitworth, Aldo de Moor, Information Science Reference, 2009, p. 265-279Chapter in book (Refereed)
Abstract [en]

Setting up co-design processes involving several stakeholders is a complex task. In this chapter the authors have looked upon experiences from involving 120 future users in a process of incrementally developing and deploying an electronic assistant for students. The vision is to develop an electronic assistant, an e-Me, that acts as a filter and an agent in the information society. By interviewing some of the future users we have managed to derive some different challenges associated with co-design processes. These challenges have been discussed related to the following categories; perceived usefulness, user involvement in the development process, learning process and critical factors for future development. The authors analyze the empirical data and derive suggestions for possible improvements.

Place, publisher, year, edition, pages
Information Science Reference, 2009. p. 265-279
National Category
Information Systems
Identifiers
URN: urn:nbn:se:hb:diva-4913Local ID: 2320/5495ISBN: 978-1-60566-264-0 (print)OAI: oai:DiVA.org:hb-4913DiVA, id: diva2:884331
Available from: 2015-12-17 Created: 2015-12-17 Last updated: 2018-01-10Bibliographically approved

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Lind, MikaelRittgen, Peter

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