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Service Encounters in 2015: Desires and Needs of Future Customers in the Swedish Energy Sector
University of Borås, School of Business and IT.
University of Borås, School of Business and IT.
2008 (English)In: Collaboration and the Knowledge Economy: Issues, Applications, Case Studies / [ed] Paul Cunningham, Miriam Cunningham, IOS Press, Amsterdam , 2008, 522-529 p.Chapter in book (Other academic)
Place, publisher, year, edition, pages
IOS Press, Amsterdam , 2008. 522-529 p.
Keyword [en]
service encounters, energy services, mewe-generation, scenarios, Services management, services marketing, e-services
National Category
Economics and Business Information Systems
Identifiers
URN: urn:nbn:se:hb:diva-4853Local ID: 2320/4334ISBN: 978–1–58603–924-0 (print)OAI: oai:DiVA.org:hb-4853DiVA: diva2:884267
Available from: 2015-12-17 Created: 2015-12-17

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Salomonson, NicklasLind, Mikael
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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
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  • Other locale
More languages
Output format
  • html
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