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Kundmöte 2015: befintliga kundmöten mellan Göteborg Energis kontaktcenter och kunder
University of Borås, School of Business and IT.
University of Borås, School of Business and IT.
University of Borås, School of Business and IT.
University of Borås, School of Business and IT.
2008 (Swedish)Report (Other academic)
Place, publisher, year, edition, pages
Högskolan i Borås , 2008.
Keyword [en]
service encounters, customer service, telephone conversations, communication, information systems, energy services and products, energy consumers, observations, interviews, Services Management Services Marketing
National Category
Economics and Business Computer and Information Science
Identifiers
URN: urn:nbn:se:hb:diva-4358Local ID: 2320/3919ISBN: 978-91-85659-11-1 (print)OAI: oai:DiVA.org:hb-4358DiVA: diva2:883740
Note
En rapport skriven som ett resultat av forskningsprojektet Kundmöte 2015 som genomförts med finansiering av Göteborg Energis Stiftelse för Forskning och UtvecklingAvailable from: 2015-12-17 Created: 2015-12-17

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Giannakis, StavroulaSalomonson, NicklasLind, MikaelSundström, Malin
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CiteExportLink to record
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Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
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  • nn-NO
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Output format
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