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Communication Quality: Towards an Intersubjective Understanding of Quality
University of Borås, School of Business and IT.
2000 (English)Report (Other academic)
Abstract [en]

The aim of the paper is to discuss the concept of communication quality in the context of the business process. The basic idea behind the concept of communication quality is that high quality communication id equal to a meaningful use of language. This implies that the concept off communication quality will be grounded in the philosophy of language and foremost in speech-act theory and is focused on the intersubjective and social aspects of quality in the business process.

Place, publisher, year, edition, pages
School of Business and Informatics, University College of Borås , 2000.
Series
No 02 Spring 2000
Keywords [en]
communication, quality, business process, business relationship, social interaction
National Category
Computer and Information Sciences
Identifiers
URN: urn:nbn:se:hb:diva-4248Local ID: 2320/2126OAI: oai:DiVA.org:hb-4248DiVA, id: diva2:883629
Available from: 2015-12-17 Created: 2015-12-17 Last updated: 2018-01-10

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Type fulltextMimetype application/pdf

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Eriksson, Owen

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CiteExportLink to record
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Citation style
  • harvard-cite-them-right
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Language
  • de-DE
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Output format
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