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A scenario guideline for designing new teletreatments: a multidisciplinary approach
University of Borås, School of Engineering. (MedTech West)
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2010 (English)In: Journal of Telemedicine and Telecare, ISSN 1357-633X, E-ISSN 1758-1109, Vol. 16, no 6, p. 302-307Article in journal (Refereed) Published
Abstract [en]

Lack of user acceptance of telemedicine services is an important barrier to deployment and stresses the need for involving users, i.e. medical professionals. However, the involvement of users in the service development process of telemedicine services is difficult because of (a) the knowledge gap between the expertise of medical and technical experts; (b) the language gap, i.e. the use of different terminologies between the medical and the technical professions; and (c) the methodological gap in applying requirement methods to multidisciplinary scientific matters. We have developed a guideline in which the medical and technical domains meet. The guideline can be used to develop a scenario from which requirements can be elicited. In a retrospective analysis of a myofeedback-based teletreatment service, the technically-oriented People-Activities-Context-Technology (PACT) framework and medically-oriented principles of evidence-based medicine were incorporated into a guideline. The guideline was developed to construct the content of a scenario which describes the new teletreatment service. This allows the different stakeholders to come together and develop the service. Our approach provides an arena for different stakeholders to take part in the early stages of the design process. This should increase the chance of user acceptance and thus adoption of the service being developed.

Place, publisher, year, edition, pages
The Royal Society of Medicine Press Ltd , 2010. Vol. 16, no 6, p. 302-307
National Category
Health Care Service and Management, Health Policy and Services and Health Economy Information Systems
Identifiers
URN: urn:nbn:se:hb:diva-2987DOI: 10.1258/jtt.2010.006003Local ID: 2320/7373OAI: oai:DiVA.org:hb-2987DiVA, id: diva2:871081
Available from: 2015-11-13 Created: 2015-11-13 Last updated: 2018-01-10Bibliographically approved

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Sandsjö, Leif

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CiteExportLink to record
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Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf