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From HTML to XML and more? A case study of language games within portal server technology implementation
University of Borås, Swedish School of Library and Information Science. (LinCS)
University of Borås, Swedish School of Library and Information Science. (LinCS)
2010 (English)In: Information research, ISSN 1368-1613, E-ISSN 1368-1613, Vol. 15, no 3Article in journal (Refereed)
Abstract [en]

Purpose. We investigate one specific case in which the transformation from a HTML to an XML-based organizational Web environment was pursued through portal server technology. The aim is to understand the dynamics of negotiating functionality when there are so many more options available than merely shifting to XML. Method. We report the early phases of a longitudinal study in which various members of the organization, as well as developers, are repeatedly interviewed in order to map changing insights and attitudes. The array of misunderstandings observed is discussed through Wittgenstein's concept of language games. Results. Ordinary users are seen to have substantial difficulties in understanding and discussing the new technology. Their emphasis is on sophisticated applications that developers were unable to implement in time for the launching of the portal. Members of the project group and the steering group also evidenced difficulties in communicating on the key language games on motives, priority, features, implementation and timeline. Originality. The use of language games, and a longitudinal qualitative study, supplies an in-depth view of complications connected to the implementation of information systems that involves existing information practices.

Place, publisher, year, edition, pages
University of Sheffield , 2010. Vol. 15, no 3
Keyword [en]
XML, technology acceptance, portal technology, language games, information practices, Information Science
National Category
Social Sciences
Identifiers
URN: urn:nbn:se:hb:diva-2849Local ID: 2320/6925OAI: oai:DiVA.org:hb-2849DiVA: diva2:870943
Note

Sponsorship:

R&D Board, University of Borås

Available from: 2015-11-13 Created: 2015-11-13

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http://InformationR.net/ir/15-3/colis7/colis712.html

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Nolin, JanByström, Katriina
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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf