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Designing to support situational awareness across distances: An example from a scientific collaboratory
University of Borås, Swedish School of Library and Information Science.
University of Borås, Swedish School of Library and Information Science.
University of Borås, Swedish School of Library and Information Science.
2004 (English)In: Information Processing & Management, Vol. 40, no 6, 989- p.Article in journal (Refereed)
Abstract [en]

When collaborating individuals rely on situation awareness (the gathering, incorporation and utilization of environmental information) to help them combine their unique knowledge and skills and achieve their goals. When collaborating across distances, situation awareness is mediated by technology. There are few guidelines to help system analysts design systems or applications that support the creation and maintenance of situation awareness for teams or groups. We propose a framework to guide design decisions to enhance computer-mediated situation awareness during scientific research collaboration. The foundation for this framework is previous research in situation awareness and virtual reality, combined with our analysis of interviews and observations of collaborating scientists. The framework suggests that situation awareness is comprised of contextual, task and process, and socio-emotional information. Research in virtual reality systems suggests control, sensory, distraction and realism attributes of technology contribute to a sense of presence (Witmer & Singer, 1998). We suggest that consideration of these attributes with respect to contextual, task and process, and socio-emotional information provides insights to guide design decisions. We used the framework when designing a scientific collaboratory system. Results from a controlled experimental evaluation of the collaboratory system help illustrate the framework's utility.

Place, publisher, year, edition, pages
2004. Vol. 40, no 6, 989- p.
Keyword [en]
design, collaboration, situational awareness, knowledge management, Collaboration
National Category
Information Studies Communication Studies
Identifiers
URN: urn:nbn:se:hb:diva-2149Local ID: 2320/2292OAI: oai:DiVA.org:hb-2149DiVA: diva2:870230
Available from: 2015-11-13 Created: 2015-11-13

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Sonnenwald, Diane H.
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CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf