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Group Consensus in Business Process Modeling: A Measure and Its Application
University of Borås, School of Business and IT. (InnovationLab)
2013 (English)In: International Journal of e-collaboration, ISSN 1548-3673, E-ISSN 1548-3681, Vol. 9, no 4, p. 17-31Article in journal (Refereed) Published
Abstract [en]

Consensus is an important measure for the success of any business process modeling effort. Although intensively studied in the general literature on group processes, consensus has hardly been considered in business process modeling and never seriously measured. The author defines consensus as the level of agreement of group members' views on the process and introduce business process similarity as a proxy. The author validates the measure by comparing it to an existing self-reported measure of consensus. The author then uses this measure to inform and guide the process of modeling.

Place, publisher, year, edition, pages
I G I Global , 2013. Vol. 9, no 4, p. 17-31
National Category
Information Systems
Research subject
Bussiness and IT
Identifiers
URN: urn:nbn:se:hb:diva-1700DOI: 10.4018/ijec.2013100102Local ID: 2320/13100OAI: oai:DiVA.org:hb-1700DiVA, id: diva2:869769
Available from: 2015-11-13 Created: 2015-11-13 Last updated: 2018-01-10Bibliographically approved

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Publisher's full texthttp://www.adm.hb.se/~pri/Rittgen-IJeC2.pdf

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Rittgen, Peter

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