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Structuration in Managerial Communication Processes
University of Borås, School of Health Science.
2012 (English)In: Offentlig Förvaltning. Scandinavian Journal of Public Administration, ISSN 2000-8058, E-ISSN 2001-3310, Vol. 16, no 2, 143-163 p.Article in journal (Refereed)
Sustainable development
The content falls within the scope of Sustainable Development
Abstract [en]

The aim of this article is to describe and analyse observed managerial communication. The research questions concerned: What characterizes managerial communication practices and the organizational consequences? We make use of structuration theory and view communication as a social interaction process in which temporary structures are negotiated. Ten first- and second-line managers were shadowed. The managers used a combination of structuration of caring, interdependency and accountability typical of health care organizations. The communication practices were related to how new norms of reputation management were institutionalized through structuration. The types of structuration were sometimes contradictory and productive communication was rare or non-existent. The managerial communication practices had consequences for the power and domination and for which issues were signified as part of the agenda. The conclusions can be generalizable to other professional organizations.

Place, publisher, year, edition, pages
Göteborgs universitet: School of Public Administration , 2012. Vol. 16, no 2, 143-163 p.
Keyword [en]
nursing leadership, leadership
National Category
Health Care Service and Management, Health Policy and Services and Health Economy
Research subject
Integrated Caring Science
Identifiers
URN: urn:nbn:se:hb:diva-1604Local ID: 2320/12605OAI: oai:DiVA.org:hb-1604DiVA: diva2:869673
Available from: 2015-11-13 Created: 2015-11-13

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http://ojs.ub.gu.se/ojs/index.php/sjpa/article/view/1683

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Dellve, Lotta
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Citation style
  • apa
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  • de-DE
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  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
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  • asciidoc
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