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AI och RPA inom revisionsbranschen: En kvalitativ studie om hur AI och RPA påverkar revisorernas arbete och byråers upplevda konkurrenssituation
University of Borås, Faculty of Textiles, Engineering and Business.
University of Borås, Faculty of Textiles, Engineering and Business.
University of Borås, Faculty of Textiles, Engineering and Business.
2024 (Swedish)Independent thesis Basic level (degree of Bachelor), 180 HE creditsStudent thesisAlternative title
AI and RPA in the audit industry (English)
Abstract [sv]

Studien utforskar hur AI och RPA påverkar revisorernas arbete, hur de ställer sig till teknologiska verktyg, och hur byråerna upplever att verktygen påverkar konkurrensen. En kvalitativ ansats har genomförts genom att intervjua 7 revisorer från olika små och stora revisionsbyråer. Resultaten belyser vikten av att hänga med i den teknologiska utvecklingen för att hålla sig konkurrenskraftig, men att det är viktigt att revisorerna accepterar och ser teknologin som användbar. Studien använder sig av en teoretisk referensram som innehåller två teorier, Technology Acceptance Model (TAM) och Task Technology Fit (TTF), samt två centrala begrepp som är Artificiell Intelligens (AI) och Robotic Process Automation (RPA), där ramverket sammanfattas med en egen framtagen analysmodell, figur 2. Resultaten visar genom studiens respondenter, som representerar olika byråer inom revisionsbranschen att byråerna upplever konkurrensfördel vid användandet av verktygen jämfört med om de inte hade använt dem. 

Abstract [en]

The study explores how AI and RPA affect the work of accountants, how they approach technological tools, and how the agencies perceive the tools to influence the competition. A qualitative approach has been implemented by interviewing 7 auditors from various small and large audit firms. The results highlight the importance of keeping up with technological developments to remain competitive, but that it is important that auditors accept and see the technology as useful. The study uses a theoretical frame of reference that contains two theories, Technology Acceptance Model (TAM) and Task Technology Fit (TTF), as well as two central concepts which are Artificial Intelligence (AI) and Robotic Process Automation (RPA), where the framework is summarized with a proprietary analysis model, figure 2. The results show through the study`s respondents, who represent various firms within the auditing industry, that the firms perceive a competitive advantage when using the tool compared to if they had not used them. 

Place, publisher, year, edition, pages
2024.
Keywords [en]
Artificial Intelligence, Acceptance, Robotic Process Automation, Audit, Digitalization, Competition
Keywords [sv]
Artificiell Intelligens, Acceptans, Robotiserad processautomatisering, Revision, Digitalisering, Konkurrens
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hb:diva-32236OAI: oai:DiVA.org:hb-32236DiVA, id: diva2:1881057
Subject / course
Business Administration
Supervisors
Examiners
Available from: 2024-07-02 Created: 2024-07-02 Last updated: 2024-07-02Bibliographically approved

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CiteExportLink to record
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