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Emotionell anknytning och dess påverkan på köpbeteende: En kvalitativ studie om hur emotionell varumärkesanknytning påverkar konsumenters köpprocess och strävan efter självförverkligande
University of Borås, Faculty of Textiles, Engineering and Business.
University of Borås, Faculty of Textiles, Engineering and Business.
University of Borås, Faculty of Textiles, Engineering and Business.
2024 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
Emotional Brand Attachment and Consumer Purchasing Behavior : A qualitative study investigating the impact emotional brand attachment has on consumer purchasing behavior and self-actualisation (English)
Abstract [sv]

Utvecklingen av marknadsföringsstrategier inom mode över tid visar att dagens konsumenter önskar ett ökat engagemang från varumärken, samt en mer fördjupad anknytning. För att möta konsumenters efterfrågan om engagemang och fördjupad varumärkesanknytning så använder varumärken olika marknadsföringsstrategier. Studiens syfte är att undersöka hur emotionell anknytning till klädvarumärken påverkar unga kvinnliga konsumenters köpbeteende. I studien har Maslows behovstrappa, Kellers brand equity modell, samt en modell för konsumenters köpbeslutsprocesser använts för att analysera resultatet. En tematisk analys har genomförts för att analysera och identifiera teman i de semistrukturerade intervjuerna som utförts med konsumenter. Resultaten från studien betonar den djupgående effekt som emotionell anknytning har på köpprocessen inom klädindustrin och utmanar till reflektion kring hur ekonomiska faktorer kan påverka processen. Dessutom kan det observeras att informanterna genom köp från varumärket strävar efter att identifiera sig med den identitet och livsstil som varumärket de känner emotionell anknytning till signalerar. Denna studie bidrar även till forskningen inom emotionell varumärkesanknynting och beteende kring konsumenters köpprocess genom ytterligare förståelse inom ämnet.

Abstract [en]

The evolution of marketing strategies in fashion demonstrates that the consumers of today have an increased desire for engagement from brands and that they seek a deeper emotional attachment to brands. In order to meet the consumer demand for engagement and deeper brand connectedness, brands have to adjust their marketing strategies. The aim of this study is to investigate how emotional attachment to brands influences the purchasing behaviour of young female consumers. Maslow’s hierarchy of needs, Keller’s Equity Model and a model of consumer decision-making processes have been used to analyse the results. A thematic analysis was conducted to examine and identify different themes from the semi-structured interviews that were conducted with consumers. The findings of the study highlight the significant effect that emotional brand attachment has on the purchasing process of fashion related products and encourage consideration of how economic factors could influence the process. Additionally, it is observed that through purchasing from the brand the consumers feel emotional attachment to, consumers strive to identify with the identity and lifestyle that the brand they feel emotionally attached to signifies. This study contributes to research within the field of emotional brand attachment and consumer behaviour related to the purchasing process through further knowledge within the subject. 

Place, publisher, year, edition, pages
2024.
Keywords [en]
Emotional brand attachment, brand loyalty, brand identity, consumer buying behaviour, purchasing process, rational buying behaviour, irrational buying behaviour, self-actualisation
Keywords [sv]
Emotionell anknytning till varumärken, varumärkesidentitet, varumärkeslojalitet, köpbeteende, köpprocessen, rationella köp, irrationella köp, självförverkligande
National Category
Social Sciences
Identifiers
URN: urn:nbn:se:hb:diva-32170OAI: oai:DiVA.org:hb-32170DiVA, id: diva2:1880244
Available from: 2024-07-01 Created: 2024-07-01 Last updated: 2024-07-01Bibliographically approved

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