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Influencer endorsement via Youtube: Vilka faktorer påverkar konsumenters vilja att köpa skönhetsprodukter?: En kvantitativ replikationsstudie på den svenska marknaden.
University of Borås, Faculty of Textiles, Engineering and Business.
University of Borås, Faculty of Textiles, Engineering and Business.
2022 (Swedish)Independent thesis Basic level (degree of Bachelor), 180 HE creditsStudent thesisAlternative title
Influencer endorsement via Youtube: What factors influence consumers' willingness to buy beauty products? : A quantitative replicative study on the Swedish market. (English)
Abstract [sv]

Syftet med denna studie är att undersöka inflytandet av influencers på sociala medier (SMI), elektronisk word-of-mouth (e-WOM) och upplevd kvalitet på svenska konsumenters köpintention vid skönhetsprodukter som rekommenderas av skönhetsinfluencers på Youtube. Det för att bidra till kunskap som företag kan utgå ifrån när de skapar sina marknadsföringsstrategier. Studien är en replikering av en studie av forskarna Rosaria och Luthfia (2020) som genomfördes i Indonesien och därmed användes samma metod: en kvantitativ metod via en webbaserad enkät. Den besvarades av 127 respondenter varav 91 uppfyllde urvalskriterierna då de var kvinnor mellan 17-30 års ålder som följer en skönhetsinfluencer på Youtube. Resultatet visade att SMI och upplevd kvalitet för sig har ett signifikant inflytande på köpintention, förutom e-WOM. Det visade också att alla tre har samtidigt ett signifikant inflytande på köpintention. När det gäller framtida forskning skulle det vara intressant att genomföra en kvalitativ studie om samma faktorer för att få en djupare förståelse om varför dessa faktorer har ett inflytande.

Abstract [en]

The purpose of this study is to investigate the influence of social media influencers (SMI), electronic word-of-mouth (e-WOM) and perceived quality on Swedish consumers' purchase intention when it comes to beauty products recommended by beauty influencers on Youtube. This is to contribute to knowledge that companies can use as a starting point when creating their marketing strategies. The study is a replication of a study conducted by researchers Rosaria and Luthfia (2020) in Indonesia and thus the same method was used: a quantitative method via a web-based survey. It was answered by 127 respondents, of which 91 met the selection criteria as they were women between the age of 17 and 30 who followed a beauty influencer on Youtube. The results showed that both SMI and perceived quality have a significant influence on purchase intention, except for e-WOM. They also showed that all three factors collectively have a significant influence on purchase intention. In terms of future research, one suggestion would be to conduct a qualitative study on the same factors to gain a deeper understanding of why these factors have an influence.

Place, publisher, year, edition, pages
2022.
Keywords [en]
Influencer, influencer endorsement, social sedia, purchase intention, e-WOM, perceived quality, impact, beauty products, youtube, beauty influencer.
Keywords [sv]
Influencer, influencer endorsement, sociala medier, köpintention, e-WOM, upplevd kvalitet, påverkan, skönhetsprodukter, youtube, skönhetsinfluencer
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hb:diva-28818OAI: oai:DiVA.org:hb-28818DiVA, id: diva2:1706709
Subject / course
Business Administration
Supervisors
Examiners
Available from: 2022-10-28 Created: 2022-10-27 Last updated: 2022-10-28Bibliographically approved

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VT2022KF01(887 kB)446 downloads
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CiteExportLink to record
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