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Vård-och omsorgspersonalens upplevelse av arbetsmiljö och ledarskap under covid-19-pandemin: En kvalitativ intervjustudie
University of Borås, Faculty of Caring Science, Work Life and Social Welfare.
University of Borås, Faculty of Caring Science, Work Life and Social Welfare.
2022 (Swedish)Independent thesis Advanced level (degree of Master (One Year)), 10 credits / 15 HE creditsStudent thesisAlternative title
Health and social care staff's experience of work environment and leadership during the covid-19 pandemic : A qualitative interview study (English)
Abstract [sv]

Coronapandemins effekter har påverkat hälso-och sjukvården runt om i världen. Det har i sin tur utmanat den svenska sjukvården generellt och personalen som jobbar inom vård-och omsorg, specifikt äldreomsorg och inom Lagen om stöd och service till vissa funktionshindrade, LSS (SFS 1993:387). Ökade hygienkrav och besöksförbud inom vård-och omsorg är några exempel på hur coronapandemin förändrat vård-och omsorgspersonalens sätt att arbeta. Syftet med denna studie är att undersöka hur vård- och omsorgspersonal inom äldreomsorgen och LSS upplevde den psykosociala arbetsmiljön, och hur ledarskapet har fungerat under covid-19-pandemin.

Studien bygger på en kvalitativ metod där empirin har samlats in genom semistrukturerade intervjuer med fem respondenter från olika kommuner i Sverige. Ett bekvämlighetsurval gjordes med totalt fem yrkesverksamma respondenter inom hemtjänst och LSS. Resultatet visar att vård-och omsorgspersonal upplever att covid-19-pandemin har påverkat och belastat deras arbetsmiljö. Faktorer som kan kopplas till den försämrade arbetsmiljön är smittspridning och hög personalfrånvaro. Det har inneburit en överbelastad arbetsmiljö i det dagliga arbetet för vård-och omsorgspersonal. Resultatet visar även att arbetsgivare har följt Folkhälsomyndighetens riktlinjer för att minska risken av covid-19 genom att informera om rådande situation, uppmana att arbetstagare stannar hemma om de är sjuka med symptom. Vård-och omsorgspersonal betonar vikten av närvarande chefer och att arbetsgivaren arbetar med riskfaktorer och förebyggande insatser för att minska smittspridningen. Det framgår även att arbetsgivare har hanterat arbetstagarnas oro för smitta och vidtagit åtgärder genom tillfällig omplacering. 

Abstract [en]

The effects of the Corona pandemic have affected health services around the world. This in turn has challenged the Swedish health care system in general and health care workers in particular. Increased hygiene requirements and visiting bans in health and social care are some examples of how the corona pandemic has changed the way health and social care work. The aim of this study is to investigate how care workers in elderly care and the Act on Support and Services for the Disabled, LSS (SFS 1993:387) experienced the psychosocial work environment, and how leadership has functioned during the covid-19 pandemic.

The study is based on a qualitative method where the empirical data has been collected through semi-structured interviews with five respondents from different municipalities in Sweden. A convenience sample was used with a total of five professional respondents in home care and LSS. The results show that care workers feel that the covid-19 pandemic has affected and burdened their work environment. Factors that can be linked to the deterioration of the working environment are the spread of infection and high staff absenteeism. This has resulted in an overloaded work environment in the daily work of health care workers. The results also show that employers have followed the Public Health Agency's guidelines to reduce the risk of covid-19 by providing information about the current situation, encouraging workers to stay at home if they are ill with symptoms. Health care workers emphasize the importance of present managers and that the employer works on risk factors and preventive measures to reduce the spread of infection. It also appears that employers have addressed workers' concerns about infection and taken action through temporary reassignment. 

Place, publisher, year, edition, pages
2022.
Keywords [en]
work environment, covid-19, health promotion leadership, New Public Management
Keywords [sv]
arbetsmiljö, covid-19, hälsofrämjande ledarskap, New Public Management
National Category
Health Care Service and Management, Health Policy and Services and Health Economy
Identifiers
URN: urn:nbn:se:hb:diva-28256OAI: oai:DiVA.org:hb-28256DiVA, id: diva2:1683912
Subject / course
Vård- och omsorgsadministration
Supervisors
Examiners
Available from: 2022-08-10 Created: 2022-07-19 Last updated: 2022-08-10Bibliographically approved

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