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Scrum på distans: Scrum masters erfarenheter om att arbeta på distans
2022 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
Remote Scrum : Scrum Master’s Experience with Working Remotely (English)
Abstract [sv]

Att behöva ställa om sitt arbetssätt från att arbeta fysiskt på plats till att arbeta hemifrån på distans är något som har påverkat de flesta organisationer och individer till viss utsträckning på grund av Covid-19 pandemin. Inom informatiksektorn används agila arbetssätt för att agera som en buffert för att snabbt kunna anpassa sig till nya krav eller arbetsförhållanden. Denna studie tar ett intresse i att undersöka den agila rollen Scrum master utefter ramverket Scrum. Samt studera ifall rollen har behövt göra förändringar i sina arbetsuppgifter och inom Scrum ceremonier, med anledning av övergången till ett distansbaserat arbetssätt. Genom en kvalitativ undersökning där sju certifierade Scrum masters intervjuats har personliga erfarenheter samlats in för att undersöka samband med förändringar som krävts vid omställningen av ens arbete. Där de intervjuade besvarat att deras arbete går att utföra väl även när distansarbete krävs eller blir infört i ens vardag. Utifrån resultatet bygger studien vidare på forskning kring att arbeta som Scrum master och enligt Scrums riktlinjer är en välfungerande metodik även ifall ens arbete behöver genomföras på distans. Trots detta finner studien ett skifte i Scrum masterns prioriteringar vid distansarbete där ett större fokus behövs för att bibehålla kommunikation, välmående och effektiviteten inom Scrum-team. Framför allt när ett Scrum-team blir internt distansbaserat. Detta leder även till rekommendationer som bör beaktas av organisationer eller Scrum masters som utför sitt arbete på distans.     

Abstract [en]

Having to change one's way of working, from working physically on site to remote work is something that has affected most organizations and individuals to some extent due to the Covid-19 pandemic. In the informatic sector, agile working methods are used to act as a buffer to be able to quickly adapt to new requirements or working conditions. This study takes an interest in investigating the agile role of the Scrum master along the Scrum framework, as well as studying whether the role has needed to make changes in performed tasks and within Scrum ceremonies due to the transition to work remotely. Through a qualitative survey where seven certified Scrum masters were interviewed, personal experience from the interviewees has been gathered to investigate the connection with changes required in the adjustment of one's work. Where the interviewees answered that their work can be performed well even when remote based work is required or is introduced into the everyday life. Based on the results, the study extends on research regarding working as a Scrum master and according to Scrum's guidelines, is a well-functioning methodology even if one's work needs to be carried out remotely. Despite this, the study finds a shift in the Scrum master's priorities when working remotely. The study found that a greater focus is needed to maintain communication, well-being, and efficiency within the Scrum-team. Especially when a Scrum-team internally becomes remote based. Which leads to recommendations that should be considered by organizations or Scrum masters who perform their work remotely. Lastly, the following thesis is written in Swedish.

Place, publisher, year, edition, pages
2022.
Keywords [en]
Scrum, Scrum Master, Remote work, Pandemic, Qualitative Study, Agile Methods, Bachelor’s thesis
Keywords [sv]
Scrum, Scrum master, Distansarbete, Pandemi, Kvalitativ studie, Agila metoder, Kandidatarbete
National Category
Computer and Information Sciences Computer Engineering
Identifiers
URN: urn:nbn:se:hb:diva-28172OAI: oai:DiVA.org:hb-28172DiVA, id: diva2:1680558
Subject / course
Informatics
Available from: 2022-07-05 Created: 2022-07-04 Last updated: 2022-07-05Bibliographically approved

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Computer and Information SciencesComputer Engineering

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CiteExportLink to record
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