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Användbarheten på en myndighets webbplats under coronapandemin: En granskning av Folkhälsomyndighetens mobilanpassade webbplats med fokus på äldre personer och användare med nedsatt syn
University of Borås, Faculty of Librarianship, Information, Education and IT.
University of Borås, Faculty of Librarianship, Information, Education and IT.
2021 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
The usability of a governmental website during the corona pandemic : A review of the Swedish Public Health Agency’s mobile-adapted website focusing on elderly people and users with impaired vision (English)
Abstract [en]

This essay covers the importance of information architecture principles and the study of usability of a governmental mobile version of its website. This study is directed for users with vision impairments and elders who use the website during the corona pandemic. The main problem in the area of usability lies within the design principles of usability which are described under this investigation study. By using a qualitative study this investigation tries to find out the behaviors of chosen target groups and find out how they interact with the mobile website and finding the information needed. The conclusion of this study was that the authority’s website is well designed but still has some issues that can be solved. For example, some symbols, multimedia screen reading quality and enhanced navigational descriptions for the chosen target audience with visual impairments and elder users. However, this essay contains a small target audience during investigation. For better results the further study may include a larger target audience and a mix method in both qualitative and quantitative studies of the investigation problem.  

Place, publisher, year, edition, pages
2021.
Keywords [sv]
Användbarhet, informationsarkitektur, pandemi, synnedsättning, äldre, gränssnitt
National Category
Information Studies
Identifiers
URN: urn:nbn:se:hb:diva-26660OAI: oai:DiVA.org:hb-26660DiVA, id: diva2:1601828
Available from: 2021-10-12 Created: 2021-10-11 Last updated: 2022-03-02Bibliographically approved

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Type fulltextMimetype application/pdf

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CiteExportLink to record
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Cite
Citation style
  • harvard-cite-them-right
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
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  • asciidoc
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