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Collective Privacy Management Practices: A study of privacy strategies and risks in a private Facebook group
University of Borås, Faculty of Librarianship, Information, Education and IT.ORCID iD: 0000-0002-0193-0766
University of Borås, Faculty of Librarianship, Information, Education and IT.ORCID iD: 0000-0001-5572-8566
2021 (English)In: PACM on Human-Computer Interaction, E-ISSN 2573-0142, article id 360Article in journal (Refereed) Accepted
Abstract [en]

This paper qualitatively examines how members of a large private Facebook group view the risks of information disclosure to their privacy and the strategies they employ to navigate and manage those risks. The paper adds to an emerging interest in how privacy is managed collectively and within dynamic large groups, thus moving beyond established knowledge of privacy management on individual and small-scale levels. The work builds on semi-structured interviews with 20 members of a private Facebook group and draws on Communication Privacy Management theory. The study shows how privacy management practices are enacted at individual, intragroup, and group levels. Findings show that participants associate very high risks with sharing private information in the group, partly because it consists of a mix of known others and strangers, who are potentially geographically co-located. They adopt several strategies for managing and protecting their privacy at all three levels. The risks associated with context, time, and spatial collapse of the imagined audience are identified as important to how participants experience information disclosure in the group. The paper concludes by identifying some practical implications that serve as a call for developers to design privacy tools that support dynamic groups’ privacy challenges and needs. 

Place, publisher, year, edition, pages
New York, NY, 2021. article id 360
Keywords [en]
Information Disclosure, Communication Privacy Management Theory, Privacy protection, Social Networking Sites, Online Communities, Dynamic Groups, Facebook groups
National Category
Information Systems, Social aspects
Research subject
Library and Information Science
Identifiers
URN: urn:nbn:se:hb:diva-26324DOI: 10.1145/3479504Scopus ID: 2-s2.0-85117889413OAI: oai:DiVA.org:hb-26324DiVA, id: diva2:1589545
Available from: 2021-08-31 Created: 2021-08-31 Last updated: 2024-02-01Bibliographically approved

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Mansour, AmeeraFrancke, Helena

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CiteExportLink to record
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Citation style
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