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Emotional communication with older people: A cross-sectional study of home care.
School of Health, Care and Social Welfare, Mälardalen University.
University of Borås, Faculty of Caring Science, Work Life and Social Welfare.ORCID iD: 0000-0002-9194-3244
Netherlands Institute for Health Services Research, Utrecht.
School of Health, Care and Social Welfare, Mälardalen University.
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2019 (English)In: Nursing and Health Sciences, ISSN 1441-0745, E-ISSN 1442-2018, Vol. 21, no 3, p. 382-389Article in journal (Refereed) Published
Abstract [en]

The aim of this study was to explore the influence of characteristics of nurses and older people on emotional communication in home care settings. A generalized, linear, mixed model was used to analyze 188 audio-recorded home care visits coded with Verona Coding Definitions of Emotional Sequences. The results showed that most emotional distress was expressed by older females or with female nurses. The elicitation of an expression of emotional distress was influenced by the nurses' native language and profession. Older women aged 65-84 years were given the most space for emotional expression. We found that emotional communication was primarily influenced by sex for nurses and older people, with an impact on the frequency of expressions of and responses to emotional distress. Expressions of emotional distress by older males were less common and could risk being missed in communication. The results have implications for students' and health professionals' education in increasing their knowledge of and attentiveness to the impacts of their and others' characteristics and stereotypes on emotional communication with older people.

Place, publisher, year, edition, pages
2019. Vol. 21, no 3, p. 382-389
Keywords [en]
Sweden, communication, emotional distress, home care, nurse, older people
National Category
Nursing
Research subject
The Human Perspective in Care
Identifiers
URN: urn:nbn:se:hb:diva-22307DOI: 10.1111/nhs.12611ISI: 000486246900015PubMedID: 30957364Scopus ID: 2-s2.0-85063993689OAI: oai:DiVA.org:hb-22307DiVA, id: diva2:1381265
Projects
Vårdande, Hälsa och Lärande (VHäL)Available from: 2019-12-20 Created: 2019-12-20 Last updated: 2022-11-16Bibliographically approved

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Sundler, Annelie Johanssonvan Dulmen, Sandra

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CiteExportLink to record
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  • harvard-cite-them-right
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