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ACTION: A Person-centred Communication Intervention Targeting Nurse Assistants in Home Care for Older Persons
University of Borås, Faculty of Caring Science, Work Life and Social Welfare.ORCID iD: 000-0002-8379-7910
University of Borås, Faculty of Caring Science, Work Life and Social Welfare.ORCID iD: 0000-0002-9194-3244
University of Borås, Faculty of Caring Science, Work Life and Social Welfare.
University of Borås, Faculty of Librarianship, Information, Education and IT.
2019 (English)Conference paper, Oral presentation with published abstract (Refereed)
Abstract [en]

Background: The aging population and the number of older persons living at home are increasing. Some have extensive needs for care, which leads to increased demands on professionals in home care settings. Professionals’ need to have sufficient competency to promote health and wellbeing among older persons. For sustainable care, there is a need for efficient educational efforts in the home care context. Person-centred communication may increase the quality of care and improve older persons independence.

Aim: To develop, test and evaluate a web based educational intervention on person-centred communication targeting nurse assistants (NA) in home care setting.

Method: A stepwise web based education, consisting of eight modules, was developed and tested. The education was evaluated using both quantitative and qualitative data.

Results: In all, 23 NAs participated in the education. The majority of the NAs (n=21) participated in five or more modules. Overall, the education was experienced as feasible and accessible. Challenges emerged during the time of the intervention, such as time constrains, technical problems, and participants´ engagement.

Conclusion: The web-based education was found to be a feasible way to offer education to home care staff, although successful implementation requires adaptations to the current context. Engagement from managers, especially considering the NAs motivation to complete the education is important for accomplishment by participants.

Implications: This study can contribute to the knowledge regarding how to develop, test and evaluate an educational intervention, and considerations found to be important during the implementation process for success.

Place, publisher, year, edition, pages
2019.
National Category
Health Sciences
Research subject
Människan i vården
Identifiers
URN: urn:nbn:se:hb:diva-21861OAI: oai:DiVA.org:hb-21861DiVA, id: diva2:1361502
Conference
Sustainable Caring for Health and Wellbeing, Vasa, Finland, 1-3 October, 2019.
Available from: 2019-10-16 Created: 2019-10-16 Last updated: 2019-10-17Bibliographically approved

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Gustafsson, TanjaSundler, Annelie JohanssonLindberg, ElisabethMaurin Söderholm, Hanna

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Citation style
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