The aim of this study is to gain an understanding of how dyslexic adults experience the library, their meeting with a librarian and how they feel they are being helped with finding literature. To answer the purpose of the study I have conducted six semi-structured interviews with dyslexic adults. . Two theoretical models were used as an analytical tool in this study. One was Michael Buckland's aspects of access to information. The other is four aspects that explains the significance of personal encounter at the library. The findings in this study show that the kind of reception dyslexic library users have met in the past, becomes important for how they perceive the library today. There are also difficulties that the dyslexic library users encounter in the library. One example of this is that the library catalogue requires correct spelling. As a result many users avoid using the library catalogue and find other ways to access the literature they are looking for. A further conclusion in this study is the importance of a personal assistance from a librarian. A librarian can often help to overcome the barriers that make it difficult for dyslexic library users to find literature.