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Continuous Quality Improvement in Higher Education A case study in Engineering School of Boras University
University of Borås, School of Engineering.
2011 (English)Independent thesis Advanced level (degree of Master (One Year))Student thesis
Abstract [en]

This thesis considers “Quality in Higher Education” from different points of view. The aim is to achieve continuous quality improvement in Engineering School of Boras University as a case study. In order to improve quality, the quality criteria and definitions in higher education are discussed. Different improvement methods that have been successfully used to improve quality in Educational systems such as PDCA (Deming wheel) and EFQM (European Foundation for Quality Management) are shortly presented. These methods are applied in Boras University Engineering School to find out the roots problems and main barriers to improve quality, and there are some different solutions suggested to implement in order to achieve continuous quality improvement in this especial department. Although this case is focused on Boras University, the writer believes that the same methods and assessments can be used in any kind of educational organizations.

Place, publisher, year, edition, pages
University of Borås/School of Engineering , 2011.
Series
Magisteruppsats
Keywords [en]
quality in higher education, quality improvement methods, PDCA, EFQM, self-assessment
National Category
Engineering and Technology
Identifiers
URN: urn:nbn:se:hb:diva-20963Local ID: 2320/9673OAI: oai:DiVA.org:hb-20963DiVA, id: diva2:1312897
Available from: 2019-04-30 Created: 2019-04-30

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CiteExportLink to record
Permanent link

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Citation style
  • apa
  • harvard1
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf